Steve Brady Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Successfully built a new cross functional sales team from scratch. I provide strategic leadership to the sales functions of the Helloworld Travel brands. I am responsible for achieving a large sales target across multiple brands and distribution channels, primarily from retail chain networks and independently owned retail stores. I manage trade relationships, key accounts and wholesale distribution contracts.

Sydney, Australia

Led sales, pricing and reporting/analytics for the Helloworld Travel wholesale brands Viva Holidays (formerly Qantas Holidays), ReadyRooms, Sunlover Holidays, CruiseCo Seven Oceans Cruising

Sydney, Australia

In this role I provided strategic direction and management to develop and enhance the success of the 300+ helloworld Associate leisure network of agents. Helloworld Limited is one of the leading integrated travel companies in Australia and New Zealand. Helloworld operates a number of leading businesses in the retail, online, corporate, and wholesale travel spaces.

Sydney, Australia

Lead the commercial operations of Travel Indochina's Australia business. Responsible for retail, wholesale and ad-hoc groups sales and operations as well as trade sales and marketing.Achievements:● Led the business to exceed EBITDA targets in 2010/11, 2011/12, 2012/13 by ensuring complete focus on sales and margin maximisation and expense control● Implemented improved business planning systems to adapt to change and position the business for growth● Lead commercial… Show more Lead the commercial operations of Travel Indochina's Australia business. Responsible for retail, wholesale and ad-hoc groups sales and operations as well as trade sales and marketing.Achievements:● Led the business to exceed EBITDA targets in 2010/11, 2011/12, 2012/13 by ensuring complete focus on sales and margin maximisation and expense control● Implemented improved business planning systems to adapt to change and position the business for growth● Lead commercial negotiations with preferred partners to maximise sales potential ● Lead relationship management across key partners at both senior and operational levels ● Led the business to significantly increase productivity by improving processes● Project managed a two year long major travel technology system upgrade that impacted users across five countries Show less

Led Travel Indochina's business in Vietnam. Responsible for achieving sales targets and managing operational expenses. Fully responsible for resourcing and managing all aspects of Travel Indochina’s operations and offices in Vietnam. Led 7 direct reports and a staff of over 70 across three offices combining western and Vietnamese staff.Achievements:● Led the business to deliver outstanding service results across multiple divisions. Achieved 99% client satisfaction ratings across core… Show more Led Travel Indochina's business in Vietnam. Responsible for achieving sales targets and managing operational expenses. Fully responsible for resourcing and managing all aspects of Travel Indochina’s operations and offices in Vietnam. Led 7 direct reports and a staff of over 70 across three offices combining western and Vietnamese staff.Achievements:● Led the business to deliver outstanding service results across multiple divisions. Achieved 99% client satisfaction ratings across core product● Led the business through the GFC downturn and the recovery post● Led the rapid adjustments to product following the collapse of the AUD during the GFC● Led overall product design and contracting● Implemented improved business planning processes and aligned this down through department levels within the business. ● Improved the business’ understanding of new sales through analysis of booking and forward sales trends, leading to improved sales forecasting and more targeted marketing and sales activity● Worked with the Vietnamese government, AusTrade, lawyers and business consultants to plan and begin execution of the formation of a tourism Joint Venture in Vietnam Show less

Led Travel Indochina's business in Cambodia. Responsible for Reservations and Operational delivery; FIT, Group Series and Ad-Hoc group product design and contracting; HR, budget setting, expense and P&L management. Led five direct reports and a staff of 19 across two offices.Achievements:● 2006/07 - Successfully managed a very tight budget and controlled costs during a financially difficult time for the business● 2007/08 - Led the business to its highest revenue and highest… Show more Led Travel Indochina's business in Cambodia. Responsible for Reservations and Operational delivery; FIT, Group Series and Ad-Hoc group product design and contracting; HR, budget setting, expense and P&L management. Led five direct reports and a staff of 19 across two offices.Achievements:● 2006/07 - Successfully managed a very tight budget and controlled costs during a financially difficult time for the business● 2007/08 - Led the business to its highest revenue and highest profit results since opening whilst decreasing operating costs by a small margin● Implemented market leading tour experiences that remain unique ● Implemented KPI Reporting, One on Ones, Coaching and general performance management concepts into a team of Cambodian staff, crossing a huge cultural barrier● Negotiated competitive rates from suppliers and managed margins effectively to maximise both profit and competitiveness● Increased variable business from Ad-Hoc groups by 171% YoY (06-07 to 07/08) by developing relationships within the special groups sales teams, by pushing the product through the relevant business channels and by personally hosting high value group organisers Show less

Managed a team of five sales consultants selling Travel Indochina product to travel agents in Australia. Responsible for leading the team to achieve sales targets, development and training of team members and key problem solver and complaint handler for the team.

Sold travel product to clients face to face and over the phone with a focus on preferred, high commission product. Responsible for all aspects of travel booking management including flights, hotels, tours and insurance.

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services, High Distinction

Finance For Non-Financial Managers

Bachelor Of Arts