Oversees the research, assessment, assignment, remediation, and reporting of technical vulnerabilities and related compliance issues for all IT infrastructure platforms, services, and associated applications. Leads multiple teams of multi-disciplined engineers and technicians focused on ensuring the confidentiality, integrity, and availability of all infrastructure platforms and services, both cloud and premise-based. Work closely with Information Security, Compliance, Audit, and Risk teams to assess and understand the overall IT threat environment and crafts strategy and policy to effectively and efficiently manage vulnerabilities to meet compliance and security requirements. Collaborates with other IT functions and product and delivery teams to ensure awareness and enforce the timely remediation of threats. Directs all vulnerability management activities, other related platforms and services, and all interfaces/integrations with third-party providers and vendors.

Currently directing an enterprise services team whose responsibilities include the management of 1,200+ Linux (RHEL) / Ora-Linux servers,1,100+ Microsoft servers, a large virtualization platform (VMware) and a Tiered, high-capacity storage solution (EMC). Additionally accountable for the reliable and stable delivery of Microsoft Active Directory and Azure Active Directory Services, along with all core network provisioning services (DHCP, DNS, DFS, ADFS, ADCS, etc.). Normal responsibilities include work to maintain, upgrade, enhance, protect, and/or replace related architectures, deploy and support our MS O365 and Azure tenant services, and create project plans to stabilize, standardize, and enhance these critical dependencies. Manage licensing and budgets that support related cost centers, as well as contributing to project forecasting for various division objectives. Provide guidance, direction, and solutions to PM's, BA’s, and the Engineering team, to facilitate project success, while ensuring these objectives align with IT standards and directives. Participate in new initiative ideation, scoping, rationalization, costing, and delivery estimations. Remain continually abreast of current technologies and security trends to recommend and/or shape the direction of this broad, shared-services technology segment. Working with my team I define, track, and align strategic objectives that drive innovation, ensure infrastructure resiliency, resolve technology hurdles, and maintain critical industry security compliance requirements.

November, 2012 to June, 2013:Promoted to IS Director (continued to support IT Management responsibilities)Organize, guide, and manage 5-member development teamUtilize Agile Project Management methodologiesRecruit, contract and manage resources to guide and support the teamAct as a BA between the development group and clientsMarch 2003 to June, 2013:Recruited to develop, strengthen and manage the technology infrastructure for this direct marketing leader ($30M+ in annual revenue). Drive full life cycle of projects and promote collaboration within IT and across department lines. Implement and align technology to meet company objectives. Coordinate planning, design, development, and delivery of solutions within tight operating confines. Establish schedules, assign resources and responsibilities, and leverage best practices to ensure superior products and services are delivered on schedule. Provide firm budget controls - negotiate contracts with vendors, manage department purchasing and inventory, and track expenses to ensure proper utilization of assets. Write department security, disaster recovery and equipment disposal policies, prepare technical documentation and user manuals, and train, mentor, and lead IT staff. Selected environment characteristics:- Win 2003/2008 server mix - WebSense 7.x web filtering- SOPHOS End Point / E-mail, and SMTP (spam) Gateway- Shoretel VoIP telecom system- Citrix XenApp 5.x farm- SQL Server 2008- Exchange 2007 w/SCR - Symantec Backup Exec 2012 w/Qauntum LTO-4 tape drive- SharePoint Portal Server - Intranet- ISA 2004- Dell NAS solution- IBM H & S series blade chassis - SonicWall UTM & SRA appliances- SalesForce CRM - end user support- VMWare - VSphere 5.x- Comprehensive premises security solution- APC 80kVA Symmetra UPS- 170 desktops (mixed Win7, XP, and Wyse thin-clients)

Kept network and applications functioning at peak performance for more than 115 developers and 40 customer support helpdesk agents.Installed, configured and supported hardware / software, user workstations and phone / voice systems in complex Windows / UNIX / AS400 environment; managed local domain and LAN, as well as all servers, switches, routers and Avaya patch field. Performed system diagnostics, oversaw all IT asset selections and purchases, and enforced security, and quality control procedures; coordinated network adaptations to accommodate training and testing. Wrote high-quality technical documentation to ensure repeatability and integrity of established processes. Selected Contributions:♦ Identified, analyzed and resolved chronic electrical design problem; developed and implemented power management strategy that eliminated source of unrecoverable crashes within hard drives.♦ Provided support for a mix of 37 different applications; recognized as a "Top Troubleshooter" by JH Corp review.♦ Enhanced building maintenance program; lessened vendor load and captured $18,000 in annual savings.♦ Participated in CMM Level 1 integration

Provided a wide range of IT support services to physicians and staff at this 120-bed healthcare facility.Delivered expert help desk support; performed hardware / software upgrades, monitored system alerts and provided rapid troubleshooting; worked to ensure users enjoyed robust and reliable IT environment.Selected Contributions:♦ (IT) Leveraged HTML, JavaScript, Citrix MetaFrame and NFuse portal to develop and deploy hospital’s first production, enterprise-wide intranet, providing physicians with secure, remote application access.♦ (A/R) Earned promotion from initial client and patient relations role; managed and reconciled accounts, and created/presented a new receivable program that recovered $1.5M in receivables within two months.