Steve Briggs Email & Phone Number

Johannesburg, Gp, Za

VulaCoin is a fintech SAAS platform enabling digital micropayments in low-income telecoms and digital services applications. It provides payment aggregation, digital wallet, product engine, digital marketplace, and self-help functionality, and enables African fibre network and mobile operators to create pay-as-you-go capabilities in their existing post-paid fibre networks.

Stellenbosch, Za

Fibertime is a pioneering South African internet service provider that focuses on delivering pay-as-you-go, high-speed, reliable fibre-optic internet connections to residential and business customers.Serves as the Chief Executive Officer of the Fibertime™️ Group, overseeing its 3 subsidiary companies namely Fibertime ISP, Fibertime Networks, and Vulacoin. Primarily focussed on addressing prepaid fibre internet accessibility in low-income communities, with initial efforts centered on the 7500 connected homes in Kayamandi in Stellenbosch, and now rolling out nationally as well as into regional African markets.

Mu

Responsible for directing Sales, Product, Marketing, and Go-To-Market strategies within the SEACOM Group and new MRC sales budget across SA and East Africa. Oversee multiple market segments such as Enterprise in South Africa and Kenya, SME and Consumer in South Africa, and Wholesale across South African, Kenyan, Ugandan, Tanzanian, and Mozambican markets. Product range includes Enterprise Connectivity, Cloud, Security, Voice solutions, and Wholesale Connectivity. Served as a SEACOM Group Exco Member, overseeing South African Business Sales, CX, Customer Operations, Digital, Product, Business Operations, and Marketing solutions. Reported to the Group CEO, with 8 direct reports comprising Head of Product, Head of Marketing, Head of SME and Consumer; Head of Digital, Head of Operations and Customer Care, Sales Head Corporate South Africa, and Sales Head: SME. The total team comprised 80 staff. Accountable to stakeholders included board, industry peers, press, suppliers across fiber and sub-sea ecosystems in 5 regional markets.Key Deliverables• Develop and execute strategies for revenue growth and market expansion.• Identify new opportunities and partnerships for increased market share.• Maintain strong client relationships to ensure satisfaction.• Lead branding and promotional campaigns to boost visibility.• Collaborate on aligning offerings with market needs.• Provide strategic guidance to drive team excellence.• Establish and track key performance indicators for optimisation.• Foster and manage strategic alliances for objectives.Key Contributions• Refreshed Wholesale and Enterprise product sets launched across Southern and East Africa.• Redesigned Enterprise sales team with commensurate improvement in Go To Market capabilities.

Mu

Tasked with overseeing commercial operations spanning the SEACOM Group, covering markets in South Africa, Kenya, Uganda, Tanzania, and Mozambique. Responsibilities encompass a wide spectrum, including leadership in South African business sales, product development, business operations, customer experience and digital endeavours, customer operations, marketing strategies, management of the Bid Office, and steering the design and implementation of SEACOM’s Multi-Tenant buildings. Managed a team of 8 direct reports and a staff complement of 90 individuals.Key Deliverables• Lead South African Business Sales across Corporate, Channel, and SME segments.• Oversee product design, profitability, and management for Service Provider and Enterprise segments (Corporate and SME), including Connectivity, Cloud (SaaS and IaaS), Voice, and Security products.• Design and deploy business systems, including Online Sales Portals, Self-Service platforms, and Business Support Systems (SFDC, Enterprise Architecture, IT Operations, and System Development).• Spearhead the Customer Experience transformation programme, inclusive of Customer Operations enhancements.• Develop segment-specific Value Propositions for Corporate, SME, and FttH/Consumer segments.• Redesign and execute the implementation of Brand Architecture, Strategy, and Digital Marketing initiatives.• Revamp and digitalise the Business Operations model across the operations value chain.Key Contributions• Consolidated several FNO and ISP acquisitions into SEACOM’s commercial model.• Launched a new Consumer ISP, Wondernet, in December 2019, growing to 6000 new customers within first year of operation.

Midrand, Gauteng, Za

Vodacom Group is a telecommunications company operating primarily in Africa. It provides a wide range of mobile communication services, including voice, data, messaging, and other digital services.Oversaw the Online and Self-Service product operations for MyVodacom App and Portal, leading a team of 50 professionals. This team encompassed Vodacom's Consumer, Enterprise, and Rest of Africa Operating Companies, managing Digital Product, Development, and Operations functions.Key Deliverables• Implement Digital Self-Service and Sales functionalities within the MyVodacom App and Portal.• Oversee Digital Product Development and managing Product Lifecycle.• Digitise Vodacom's Insurance offerings for enhanced accessibility.• Establish Agile implementation teams for efficient project execution.• Execute Vodacom's Digital Payment strategies for enhanced services.• Manage Online Fraud and Security measures for robust protection.

Johannesburg, Gauteng, Za

I was the Divisional Managing Director of Jasco Enterprise. I had full P&L responsibility for this business unit comprising of 150 people. Key areas of focus include strategy, business development, M&A activity, financial management and operational oversight.Role description: Divisional Managing Director (July 2013 – April 2014)Had full P&L responsibility for this business unit comprising of 150 peopleKey areas of focus include strategy, business development, M&A activity, financial management and operational oversightRole description: General Manager (May 2012 – June 2013)Had full P&L responsibility for this regionKey areas of focus include strategy, business development, M&A activity, financial management and operational oversight.Full running of Gauteng Branch

Johannesburg, Gauteng, Za

Dakar, Dakar, Sn

Arc Telecoms is an IP-based Telecoms Service Provider targeting Small and Medium sized businesses in South Africa, and supplying a full range of IP based services. It received its Venture Capital from the World of Avatar, and was nominated by Mybroadband as one of the Top 10 SA ICT companies to watch in 2010. ARC was sold to Jasco Electronics (Pty) Ltd in April 2012.

Johannesburg, Gauteng, Za

I joined iBurst in May 2008 as Head of Integration, and in August 2008 I was appointed into the role of Executive Head: Commercial, where I was the executive in charge of the commercial elements of iBurst's business including sales, marketing, product management and product development.Role description:• In charge of the commercial elements of iBurst’s business including sales, marketing, product management and product development • Managed a staff complement of 70 people • Financial accountability for over R360m of annual revenue• From April 2009 primary focus was the execution of a turn-around exercise that included redefining the business’ target markets, technology strategy, customer acquisition channels and models Consolidation of the Group’s budget results HFM and TM1.• Drove a cost-savings and revenue enhancement project across the business, which included the restructuring of 3 business units

Johannesburg, Gauteng, Za

From March 2006, I was the Managing Director of BizCall, a company I co-founded in July 2005. BizCall is a software engineering consultancy focused on developing products and platforms for internet telephony applications (VoIP), and was acquired by Vox Telecom in March 2006. My responsibilities included setting up the business from scratch and encompassed the full ambit of general management, as well as industry lobbying, product development, finance and strategy.Role description:• Managing Director.• I co-founded in July 2005.• Software engineering consultancy.• Developed products and platforms for Internet telephony applications (VoIP).• Setting up the business from scratch and encompassed the full ambit of general management• As well as industry lobbying, product development, finance and strategy

Ebene, Mu

From July 2005, I was a member of African Alliance’s business development team. African Alliance is a small pan-African investment bank, head-quartered in Botswana. This entailed setting up offices in Tanzania, Zambia and Lesotho, rigorous country analysis, and, the identification and structuring of deal-making opportunities in the Capital Market and Corporate Finance arena.Role description:• Member of Business development team • Setting up offices in Tanzania, Zambia and Lesotho • Financial accountability for over R360m of annual revenue• From April 2009 primary focus was the execution of a turn-around exercise that included redefining the business’ target • Rigorous Country • Identification and structuring of deal making opportunities in the Capital Market and Corporate Finance arena

From July 2004 I ran key strategic projects for Stanbic's Retail product area, including the launch of a pan-African Credit Card, Card acquiring, value proposition building, and payment infrastructural issues. I focussed on product development and business development in Nigeria, Kenya, Ghana and Tanzania, via innovative product development and partnering with alliance companies.

From July 2003 I undertook classical product management for the Business Transaction Area. The key product was the business current account, spanning the Retail, Commercial and Corporate areas of Standard Bank. I have worked on the pricing, budgeting, forecasting, value proposition development, sales and service design, and daily operational management of the various business transaction products (Grade - Middle Manager).

Occupied an internal consulting position, providing research, analysis, and strategic input on all aspects of Stanbic's retail expansion into Africa. My specific responsibility was to initiate third party relationships, provide strategic input and manage various alliance partners in the different Stanbic Africa countries. Alliance partners included oil companies, local retailers, government agencies and indigenous financial services entrepreneurs. The role required insight into product, channel, marketing, finance and general value proposition fields. I also worked with the private equity unit of SBSA Retail, focussing on providing strategic input into SBSA's deal-making ventures, as well as managing specific shareholder interests in firms the bank has acquired a stake in. I was on the management team of the 16-person unit, and liased via Exco's with directors and country heads across the different business units, both locally and internationally. The role required a high level of stakeholder management, as well tight delivery requirements to various audiences across the group and externally. (Grade - Middle Manager).

I headed up the Special Initiatives area. The Special Initiatives area has a large retail alliance component, focussing on expanding banking channels and products through strategic alliances and joint ventures with retailers. This has included a design, specification, and construction and implementation role. Furthermore, a large amount of propositional work and new product development has been undertaken. There was a strong focus on all aspects of bancassurance. Large projects included the strategic business case and acquisition of Fihrst Management Services, a cutting edge payroll and payments aggregator.I had a team of two people working for me, with their core competencies in propositional and strategic work, and implementation, respectively. Again, the team typically builds the case for the various products, and then hands it over to other areas of the bank for implementation.

From January, I was in an internal consulting position, providing research, analysis, and strategic input on aspects relating to product development. Specific projects included the bank's Smartcard design, implementation and rollout strategy; building the value proposition and business case for a mass-market saving's product; designing and creating a new "virtual" top-end current account package; and building the business case and value proposition for retailing CPI - linked bonds. I worked in a team of 3. The team typically built the case for the various products, and then handed it over to other areas of the bank for implementation. Furthermore, this role required that I liased closely with the bank's Market Information & Research Unit, as well as various executives within Retail Bank and associated Stanbic companies.

I was placed in this department after completing my rotation within Retail Bank. My responsibilities primarily included the development of Bancassurance products, as well as focussing on the broader role of Wealth Creation within Retail Bank. I have also been used in a consultant capacity by Liberty Life Insurance Company. Projects undertaken include the integration of Credit Life sales into the bank's loan sale process; the evaluation of a potential Liberty Life / Standard Bank banking product (including market research); and the repositioning of the bank's Endowment Plus product.

Johannesburg , Gauteng, Za

I rotated through various departments in Retail Bank, including Product Development, Financial Control and Sales and Distribution. I would typically spend three weeks in each department, undertaking projects designed to give maximum exposure to that department's core business function.

Senior Executive Program - Africa, Business Administration And Management, General

Global Leadership Program, Business Administration And Management, General

Gibs Executive Education Program (Vaep)

Masters, Theology

Post Graduate Diploma, Theology

Masters, Business Administration

Bcomm Honours Degree, Economics

B.Com, Economics And Human Geography

Education record