Human Centered Experience Strategy Consultant (Fractional And Contract)
Experience + Ecosystem
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Steven Callahan Email & Phone Number
Human Centered Experience Strategy Consultant (Fractional and Contract)
at
experience + ecosystem
1 work email found
@nationalgrid.com
5 phones found area 512 and 978
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
experience + ecosystem
Role
Human Centered Experience Strategy Consultant (Fractional and Contract)
Location
Austin, Texas, United States
Who is Steven Callahan? Overview
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Quick answer
Steven Callahan is listed as Human Centered Experience Strategy Consultant (Fractional and Contract) at experience + ecosystem, based in Austin, Texas, United States. AeroLeads shows a work email signal at nationalgrid.com, phone signal with area code 512, 978, and a matched LinkedIn profile for Steven Callahan.
Steven Callahan previously worked as Human Centered Design & Transformation Strategy Leadership Consultant at Hcd Inflection Point and Global Head of HCDesign / Product Design & UX Research at National Grid.
Company email context
Email format at experience + ecosystem
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{first}.{last}@nationalgrid.com
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AeroLeads found 1 current-domain work email signal for Steven Callahan. Compare company email patterns before reaching out.
Profile bio
About Steven Callahan
A Human-Centered Design leader with deep experience building teams that enable digital transformation at scale. History of success in leading high-performing research and design capability, growing skill-based HCD disciplines, fostering innovation, and organizational and cultural change while driving business growth through user/customer-centric solutions. Driven by a sense of urgency, ownership, and personal accountability committed to personal and professional growth. Influential change agent who thrives in fast-paced environments.Leadership Expertise and Skills: - Human-Centered Design - Human Centered Design Transformation Leadership- UX Research and Behavioral Science - UX Design / Experience Design - Human-Centered Change Leadership - Product / Platform and Experience Strategy - Service Design and Design Thinking- Systems Thinking / Risk Strategy and Mitigation / Scenario Planning - Strategic workshop design and leadership
Listed skills include Digital Strategy, Integrated Marketing, Interactive Marketing, Creative Direction, and 22 others.
Current workplace
Steven Callahan's current company
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Experience + Ecosystem
10 roles
Steven Callahan work experience
A career timeline built from the work history available for this profile.
Human Centered Design & Transformation Strategy Leadership Consultant
Current
Hcd Inflection Point
Experienced and innovative Human Centered Design leader with deep management skills, a successful track record building and leading interdisciplinary agency teams focused on transforming customer experience through insight-driven holistic Experience Strategies, Marketing Ecosystems, and Experience Design. I deliver results by providing a clear and.
Jun 2016 - Present
Global Head Of Hcdesign / Product Design & Ux Research
Created a global capability that embodies a cultural shift within National Grid as part of grid modernization and energy transition initiatives. The HCD team represents a strategic move towards practices, product strategies, and outcomes that put humans first — a systems-level shift in how an organization works with users/customers, incorporating.
Nov 2021 - Nov 2024
Director Ux/Cx Research & Product Design
Leader of the UX / CX Strategy and Design practice at NORCAL Group focused on the customer-centric transformation of insurance services and digital platforms. I employ a multi-mode research and service design methodologies to lead UX Design vision for enterprise wide digital products. I partner across the organization with technology leadership and.
Sep 2018 - Sep 2021
Senior Director Digital Experience Strategy
Strategic services leadership focused on transforming the marketing practice including Creative, Digital experiences, Platforms and services through customer-centric strategic methods. Established a holistic strategic, omni-channel marketing practice through design thinking workshops, systems thinking, lean UX, and design sprints to embrace contemporary.
May 2017 - Dec 2017
Vp Experience Strategy & Design
Experience Strategy leader across Digital, UX Strategy, Experience Design and Production. I built the strategic practice while expanding the agency offerings to focus on an insights-based user-centric practice. Innovations Included omni-channel ecosystem mapping, experience and design strategy, audience insights and human behavioral research. Brands.
Jul 2013 - May 2016
Executive Producer / Digital Experience Strategy
Digital experience / production group director and capability leader for digital, social, mobile, and integrated client engagements at the Martin Agency. Callahan specialized in team management and mentoring, and operational change management across the agency. Brands: Geico, Morgan Stanley, ExxonMobil, Pizza Hut, Chips Ahoy!, Tylenol, Xfinity Comcast.
Jan 2011 - Jun 2013
Experience Design Strategist
Strategic Consultant
An Independent Experience Strategy & Design Consultant focused on transforming the user/ customer experience through various disciplines: audience research, UX Strategy, brand, and ecosystem mapping. Brands: American Airlines, Orvis, BlackBerry, IBM, Qualcomm, Acura, Maui Jim, Pixies, Paul McCartney,WGBH
Jul 2008 - Dec 2010
Vp - Digital Strategy & Production
Mar 2007 - Jun 2008
Group Director & Experience Architect
Digitas / Powerhouse
Oct 2005 - Mar 2007
FAQ
Frequently asked questions about Steven Callahan
Quick answers generated from the profile data available on this page.
What company does Steven Callahan work for?
Steven Callahan works for experience + ecosystem.
What is Steven Callahan's role at experience + ecosystem?
Steven Callahan is listed as Human Centered Experience Strategy Consultant (Fractional and Contract) at experience + ecosystem.
What is Steven Callahan's email address?
AeroLeads has found 1 work email signal at @nationalgrid.com for Steven Callahan at experience + ecosystem.
What is Steven Callahan's phone number?
AeroLeads has found 5 phone signal(s) with area code 512, 978 for Steven Callahan at experience + ecosystem.
Where is Steven Callahan based?
Steven Callahan is based in Austin, Texas, United States while working with experience + ecosystem.
What companies has Steven Callahan worked for?
Steven Callahan has worked for Experience + Ecosystem, Hcd Inflection Point, National Grid, Norcal Group, and Clearesult.
How can I contact Steven Callahan?
You can use AeroLeads to view verified contact signals for Steven Callahan at experience + ecosystem, including work email, phone, and LinkedIn data when available.
What skills is Steven Callahan known for?
Steven Callahan is listed with skills including Digital Strategy, Integrated Marketing, Interactive Marketing, Creative Direction, Digital Marketing, User Experience, Interactive Advertising, and E Commerce.
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