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Steve Calvaruso personal email
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With over 20 years of industry experience ranging from customer support, product quality, failure analysis, trust & safety, Site Reliability, Software/Hardware engineering to owning end to end processes for new product introduction, software deployment and mass adoption, my body of work is "full stack" in a non-traditional sense. I have directly supported and/or worked for many highly regarded and recognized companies and organizations worldwide including Apple, Nest and Google. I was also an integral part of launching and sustaining programs for smart home technologies during the emergence of IoT including the Nest Learning Thermostat, Protect Smoke Detector, NestCam, Google Home, Wifi and Chromecast.
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TechnicianDeeptech, Inc.Yonkers, Ny, Us -
TechnicianDeeptech, Inc. Feb 2024 - PresentNew York, New York, Us -
Technical Program Manager, Site Reliability EngineeringGoogle Oct 2019 - Apr 2023Mountain View, Ca, Us- Lead Technical Program Manager and Scrum leader for internal SRE monitoring software teams creating next generation services capable of handling the growth of global scale computing in production while simplifying infrastructure and lowering overall operational costs - Lead coordinator for quarterly cross functional engineering reviews - Established, defined, monitored and reported market and performance metrics - Owned multiple programs migrating many engineering teams from legacy services -
Failure Analysis EngineerGoogle Nov 2016 - Oct 2019Mountain View, Ca, Us- Lead Failure Analysis Engineer for Google Nest (Home) Products including Wi-Fi, Home, Home Max and Chromecast - Worked cross-functionally with product hardware, software, safety and factory engineering teams validating manufacturing test coverage onsite, tracking and resolving emerging issues - Responsible for all reporting to executive staff - Effectively reduced failure analysis cycle time by developing and constructing test framework and hardware rack closely replicating factory tests -
Product Quality Program ManagerNest Feb 2014 - Nov 2016- Identified, analyzed and quantified software stack issues impacting wireless communications (Wi-Fi, Bluetooth, 15.4) and third party integrations for all Nest Labs products - Defined product quality metrics and worked with engineering teams improving the quality and stability of the Nest ‘Connected Home’ ecosystem - Effectively reduced production support call rate related to remote connectivity issues across all Nest products - Product Manager for the internal tool engineering and support teams used to observe real-time Nest device data
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Enterprise Server & Education Senior SpecialistApple Feb 2012 - Feb 2014Cupertino, California, Us- Provided new configuration and sustaining support via telephone and email for AppleCare OS Enterprise contract customers - Supported Apple’s enterprise hardware and software including OS X Server, Apple Configurator, Xserve, - Xserve RAID, Mac Pro and Mac Mini Server - Evaluated advisor calls, developed and delivered training materials - Oversaw hardware asset management - Liaison to project management in the development and pilot deployments of AppleID for Students -
GeniusApple Mar 2006 - Feb 2012Cupertino, California, Us- Provided in store Apple product technical support and customer service including Mac, iPad and iPhone hardware and software troubleshooting, diagnosis and repair - Mentored and trained new employees -
Computer Service Technician And Sales AssociateGpc Computers Jan 2004 - Mar 2006In store and on-site technical support and customer service, Intel and Microsoft Channel Partner, sales, quoting, computer/network repair, cashier and maintenance.
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Computer Service TechnicianGeek Squad Sep 2004 - Dec 2004UsIn store and on-site technical support and customer service -
It InternLake Michigan Credit Union Mar 2003 - May 2003Grand Rapids, Michigan, UsAssistance in multiple computer related occupations including network administrator, web master, and PC technician
Steve Calvaruso Skills
Steve Calvaruso Education Details
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Davenport UniversityComputer Information System Security -
Grand Rapids Community CollegePhysics -
Kent Career Technical CenterComputer Information Systems
Frequently Asked Questions about Steve Calvaruso
What company does Steve Calvaruso work for?
Steve Calvaruso works for Deeptech, Inc.
What is Steve Calvaruso's role at the current company?
Steve Calvaruso's current role is Technician.
What is Steve Calvaruso's email address?
Steve Calvaruso's email address is sc****@****gle.com
What is Steve Calvaruso's direct phone number?
Steve Calvaruso's direct phone number is +165049*****
What schools did Steve Calvaruso attend?
Steve Calvaruso attended Davenport University, Grand Rapids Community College, Kent Career Technical Center.
What are some of Steve Calvaruso's interests?
Steve Calvaruso has interest in Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Animal Welfare.
What skills is Steve Calvaruso known for?
Steve Calvaruso has skills like Os X, Mac Os X Server, Technical Support, Troubleshooting, Ilife, Hardware, Mac, Iwork, Apple Certified, Mac Os, Microsoft Office, Networking.
Who are Steve Calvaruso's colleagues?
Steve Calvaruso's colleagues are Mahmoud Morsy, Mohamed Attia, Mahmoud Ali, Gamal Ashraf, Mohamed Ehab, Kao Xiu.
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