Steve Cantrell Email and Phone Number
I’m a results-driven Operations Executive with extensive experience in strategic planning & execution, process optimization, and creating healthy, high-performance cultures. I have a passion for growing and transforming companies through the implementation of customer-oriented, innovative strategies. I deliver results and create shareholder value.✓ STRATEGIC PLANNING & EXECUTION - Served on the Executive Leadership Team to provide strategic guidance on the ongoing innovation and continuous improvement of operational tools, programs, technology, and systems. Led preparation and management of Profit & Loss and Cost-Plus financials within a complex framework and across a broad geographic and diverse portfolio of operations.✓ OPERATIONS EXCELLENCE - Successfully led the mobilization and transformation of multiple Integrated Facilities Management (IFM) operations, driving substantial efficiency, effectiveness, and profitability improvements. Re-engaged clients and customers, boosting satisfaction levels and ensuring contract stability. Effectively led and supported the development of KPI's and enterprise initiatives designed to improve operational outcomes and value.✓ CULTURE OF INNOVATION, GROWTH & TRANSFORMATION - Established and nurtured a culture of value creation, operational excellence, growth, innovation, and integrity. Directed a diverse team of 3 vice presidents, 10 district managers, and directors of finance, HR, and client relations. Oversaw nearly 200 managers and more than 2,800 hourly employees. Successfully doubled the region's geographic reach and increased volume by over 500% in less than 5 years.✓ TECHNOLOGY LEADERSHIP - Harnessed both current and emerging technologies to optimize business processes. Generated reliable data to enable KPI tracking and support data-driven decision-making.✓ TRAINING & DEVELOPMENT – Created a culture and program to mentor, train, and develop the leadership team, ensuring effective succession planning and readiness to support ambitious growth targets. Emphasized risk management and contingency planning to guarantee the achievement of strategic objectives.Are you a forward-thinker who understands the real value of strategic leadership, who would benefit from connecting with a proven, strategic operations leader with a diverse background in markets, functions and successes to help you and your company achieve your growth, productivity and profitability goals?My goal is to help you achieve yours. Let's get connected!SteveRVP OperationsAramark Facilities ManagementEmail: stevecantrell77@gmail.com
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Regional Vice President Of OperationsTowne ParkDallas, Tx, Us
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Regional Vice President Of OperationsAramark Facility Services Mar 2016 - Oct 2024Philadelphia, Pennsylvania, UsHeld responsibility for strategic direction, operational delivery, and financial results for all facilities management services west of the Mississippi River, inclusive of operations in multiple market segments including higher education, K-12, healthcare, corporate offices, manufacturing, NFL and MLB venues, convention centers, and correctional facilities, among others. Led regional team of three operating vice presidents, 10 district managers, directors of finance, HR and client relations personnel, nearly 200 managers, and ~3,000 hourly employees. Executed FY24 operating P&L of $350M. Grew top-line revenue by 500% over last five years. Achieved 98% client retention over last two fiscal years. Established team culture focused on value creation, operational excellence, growth, innovation, and integrity.• Established consistent, sustainable, and effective operational policies and procedures across portfolio.• Trained and developed direct reports and related staff to ensure effective succession planning and leadership availability in support of aggressive growth goals.• Focused constantly on risk management and contingency planning to ensure plan attainment.• Engaged frequently in problem solving, especially in client-facing situations and difficult circumstances.• Ensured clear communication of goals and expectations for team members at all levels to empower individual decision making and ensure accountability.• Leveraged available and emerging technologies to streamline business processes and generate reliable data to enable KPI tracking and data-driven decision making. -
Senior Director Solution Development - FacilitiesSodexo Jan 2015 - Mar 201692866 Issy Les Moulineaux Cedex 9, FrLed all support aspects of Integrated Facilities Management business development within Higher Education sector for Western U.S. Engaged with senior leadership in developing strategy for rapid growth in FM operations within division. Translated strategy into actionable steps and measures for frontline sales team. Worked with sales team in field to understand needs of potential clients, assess current conditions, and determine opportunity to generate valuable solutions. • Prepared operational solutions inclusive of organizational and staffing models; supply and service budgets; capital requirements; tool, equipment, and technology needs; start-up resources; and profit margins. • Supported sales teams in articulating solutions and value to potential clients and customers, as well as with improving quality of benchmark databases, costing tools, proposal language, and presentation materials. -
Vice President Integrated Facilities ManagementSodexo Jan 2011 - Dec 201492866 Issy Les Moulineaux Cedex 9, FrLed all aspects of IFM strategy and programming for Sodexo Canada, with focus on business development, operational excellence, and strategic program development for all geographies and business segments. Launched and led a center of excellence (COE) in support of transformation of the Canadian operations from a food services business to a provider of IFM Services. Provided key support and resources to grow IFM business in all divisions and across all provinces in excess of $50M. • Led the development and periodic updates of three-year IFM strategy.• Grew IFM department (COE) from one to 10 individuals in three years through senior leadership buy-in to the IFM strategy and initiatives in support of the larger Canadian strategy.• Led implementation and deployment of Global Sodexo IFM initiatives in Canada, including migration to global CMMS technology platform and deployment of the ISO 55000 operational framework.• Stepped into multiple IFM operations and led significant turnaround efforts to re-establish efficient, effective, and profitable operations while re-engaging clients and customers and improving satisfaction levels and contract stability.• Participated in NorAm steering committee to advise on the direction of ongoing innovation and continuous improvement related to FM tools, programs, and systems.
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District Manager - Procter & GambleSodexo Jan 2008 - Jan 201192866 Issy Les Moulineaux Cedex 9, FrWith extensive experience managing national rollouts and complex integrated facilities management in world-class manufacturing environments, successfully oversaw $20 million in annual operations across multiple sites and streamlined hard and soft facilities services, delivering operational excellence and financial savings. As a strong proponent of safety culture, developed robust safety programs and navigated stressful situations effectively. By providing strategic direction and implementing innovations, ensured quality service delivery and exceeded financial expectations while mentoring the team to take ownership and maintain productivity.
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General Manager - Hiram CollegeSodexo Aug 2005 - Jan 200892866 Issy Les Moulineaux Cedex 9, FrDirected operations for physical plant maintenance, housekeeping, grounds, and construction, managing annual budgets of over $3 million. Facilitated sales growth by introducing food services within a year and maintaining strong client relations. Promoted customer service excellence among staff, supported cost-saving initiatives without compromising service quality, and implemented safety programs, including forming committees and regular training sessions.
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General Manager - Davis & Elkins CollegeSodexo Jan 2004 - Jul 200592866 Issy Les Moulineaux Cedex 9, FrAdministered and directed all aspects of housekeeping and grounds maintenance while managing administrative and HR duties, including accounts payable, accounts receivable, payroll, benefits, hiring, and discipline. Overseeing 18 full-time employees alongside varying numbers of part-time and seasonal staff, also implemented and managed an employee safety program. Established and maintained positive client relations by setting goals to enhance performance using existing resources.
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Project Manager - Hobart & William Smith CollegesSodexo Jan 2002 - Jan 200492866 Issy Les Moulineaux Cedex 9, FrOversaw all aspects of renovation and construction projects and assisted clients with annual capital project budgets and space-planning requirements. Managed the bid phase, analyzed and awarded bids, and negotiated contracts with contractors and suppliers. Also developed, monitored, and executed construction schedules while maintaining effective communication with project teams and clients.
Steve Cantrell Education Details
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Brigham Young UniversityFacilities Management -
West Virginia Wesleyan CollegeGeneral
Frequently Asked Questions about Steve Cantrell
What company does Steve Cantrell work for?
Steve Cantrell works for Towne Park
What is Steve Cantrell's role at the current company?
Steve Cantrell's current role is Regional Vice President of Operations.
What schools did Steve Cantrell attend?
Steve Cantrell attended Brigham Young University, West Virginia Wesleyan College.
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