Steve Carson Email & Phone Number

Boston, Ma, Us

Sales Ops Advisors (SOA), helps organizations scale by improving revenue operations with focus on Sales, Marketing and Services Operations. We deliver actionable advice, to businesses seeking to overcome operational challenges limiting their effectiveness. Our services focus on the Customer facing side of Technology oriented businesses. There we help them optimize their revenue operation effectiveness, as measured by consistent Revenue Growth and Customer Success and other Strategic metrics important to our Client. Our advisory services generally focus on 1 or 2 specific challenge areas at a time and can cut across several groups within an organization such as: Sales, Marketing, Customer Support and Client Success. Recent and current Advisory engagements at BoD and Operational levels include:KTS Inc - (IT Infrastructure / Networks / Communications / AV / Mass Notification Solutions)RevOps, Sales Manager mentoring, Optimizing Process for Capturing New Business, Hand-off process from Sales to Client Services.Enquiron - (HR / HCM Content, Tools and Legal Advice Solution Provider, SaaS Solution)Revenue Generation Process Optimization, GTM Strategy, Establish Perf metrics, and CxO Strategic initiatives. Best Transport - (Cloud-based Transportation Mgt Solution)Interim VP of Sales (part-time). Established Revenue Ops best practices, Optimized Rev Gen process and enhanced hand-offs to Customer Support.Industrial Video & Control - (Hardware & Software Industrial Video Solutions) Senior Mgt guidance, Goal Development, Synchronized Sr. Management, Sales, Marketing & Support.IBM – (Software, Business Analytics Group)Assisted Large Account Team by refining Customer Success strategies for deeper penetration in existing Large & SMB clients.TotalMobile - (UK based Co - Mobile apps for field service in Healthcare, Government and Utilities)Interim GM of No America - Process and Performance improvements across Sales, Support, Marketing and Customer Success

Belfast, Belfast, Gb

Cloud based Mobile Enterprise Application Platform focused on Field Workforce Mgt for Government, Healthcare and Utility Markets.Engaged to re-tool, manage and lead, US operation of UK headquartered company. Helped establish US market presence through effective web and social marketing initiatives. Developed Sales and Services operational procedures, landed early adopter customers and turned into Customer Successes. Instituted best practices across Sales, Marketing, and Services. Further developed Key Alliance Partners including: AT&T, CGI, SHI and several resellers.

London, United Kingdom, Gb

Innovation Platform - for Ideation, Collaboration and Knowledge Management. During my tenure, helped grow this business and its revenue substantially. Solution became an integral platform used by over 40% of the Fortune 1000 Global Manufacturing & Engineering Companies. Invention Machine had lucrative exit and was acquired by IHS in 2011.

North Andover, Massachusetts, Us

Enterprise Application Software - provided Enterprise Resource Planning, Supply Chain Mgt, and Analytics Solutions for Engineering intensive manufacturers. Hired by new owners of Visibility to re-establish, re-direct and re-tool business/financial operations, product development, sales, finance, marketing and services. Also during this tenure operated as EVP of Sales.

New York, Ny, Us

Enterprise Software - HCM/HR/PY, Financials, BI, CRM for Healthcare, Financial Services, Mfg/Distribution, Retail, Utilities. Turned around an under performing Sales & Services Organization into a Top Performer.

Enterprise Application Software & System Integration Services for SMB Manufacturers. Helped take Company from start-up stage to a highly recognized market performer with revenue growth of 8x during my tenure. Reached INC Fast-growing Private Co's #34. The Company had a lucrative exit sale to VC firms: GoldmanSachs, TA Associates and Greylock.

Austin, Texas, Us

Hired to launch Oracle into the Enterprise Application Business across No America (1 of 3 senior mgrs). Fortune 1000 businesses were the target market. Staffed & managed entire Eastcoast Sales Organization. Established and grew revenue in this business unit from start-up to major revenue contributor. Software included - ERP Apps, ORACLE db, Alert, BI and related Services.

Us

Enterprise Software - ERP (Discrete/Repetitive/Process), Warehouse Management/Logistics. Responsible for 1/2 US and all of Canada with Sales Operation of approximately 80 serving the ERP mid-market. Initially hired to establish the NE region and gain traction in an area held by a dominant competitor. After considerable success growing sales revenue and turning the tables on our competitor, was promoted to manage and direct multiple regional sales teams across half of US & Canada (Area Sales Director). Company was acquired by CA-Computer Associates.