Stephen Caskey Email & Phone Number

Greater Omaha Area

Manage Integrated Token Services program to drive revenue and create market leading push provision and tokenization products and value added services for our clients. Lead cross-functional, internal and external teams deliver programs and projects on time, within budget, and within scope.

Greater Omaha Area

Manage Integrated Token Services program implementation to drive revenue and create market leading tokenization and push provision products and value added services for our clients. Lead cross-functional internal and external teams deliver programs and projects on time, within budget, and within scope.

1601 Dodge Street, 26th Floor, Omaha, NE 68197

• Support the development of individuals, teams and work initiatives. Provide business direction of assigned work components for a product, platform or project. Negotiate with stakeholders to determine scope and budget.
• Successfully managed settlement and charge back software development projects.
• Completed complex terminal payment solution client conversions for strategic software development partners and large managed accounts.
• Implemented strategic initiatives to reduce protocol vulnerabilities (SSL Poodle) and move clients to higher levels of encryption (SHA-2).
• Launched and deployed EMV terminal migration initiative across all merchant business segments reaching 162% of revenue target.

One Valmont Plaza, Suite 100, Omaha, NE 68154

I am an Agent licensed to sell insurance through New York Life Insurance Company.

Papillion, NE

• Manage finances for the West Point Parents' Club of Nebraska supporting parents and Nebraska cadets attending the United States Military Academy.
• Collect annual dues and keep membership register.
• Facilitate vendor orders.
• Maintain accounting of financial disbursements.
• Assist with the financial planning for events.

Greater Omaha Area

• Led cross-functional teams design and implement process improvements to meet business objectives.
• Designed new global reseller lists to give customers accurate local hp reseller contact information to purchase hp products worldwide.
• Built processes to setup special pricing and support operations for customers purchasing products through reseller channel.
• Developed tools used by executive leadership to monitor “top 200” enterprise/corporate accounts purchasing $6.5 Billion annually and proactively resolve customer issues.
• Created and implemented process to transfer new customer deal awards from sales into operations account setup to allow customers to order products and services across geographic regions.
• Launched the global deal and catalog management process to enable a consistent predictable online customer experience.

Greater Omaha Area

• Led operations team to design and deploy processes improving sales and operations efficiency.
• Managed cross-region sales approval process to support multi-billion dollar product sales pipeline.
• Implemented competitive global standard offering with low cost to serve for hp.
• Established global customer segmentation model to invest hp sales and operation resources into accounts to deliver maximum return.
• Created a monthly service level objective scorecard for top accounts

Greater Omaha Area

• Developed and deployed product fulfillment program to extend direct country coverage using subcontractors and web ordering process.
• Expanded direct customer country coverage in over 90 countries.
• Developed competitive solution for sales to win new business.
• Improved product delivery performance 50%.

Greater Omaha Area

• Established and managed International Program Office to support multi-national customers.
• Managed business development and operations teams to meet business goals.
• Developed and managed web based procurement and international project management solution for global accounts using direct and channel routes to market.
• Launched and managed international reseller programs.
• Transitioned global accounts to go-forward operational model after merger with Compaq.

Greater Omaha Area

• Managed multi-national customer sales and operations, other responsibilities in previous positions.
• Managed business development and operations teams.
• Proposed, deployed and operated international procurement and service solutions to multi-national accounts leveraging international subsidiaries, reseller partners, and manufacturers.
• Grew annual international asset and project management sales to 2 Million USD.

Bachelor Of Science (B.S.), Major: Banking And Finance; Minor: Management Information Systems

Activities and Societies: West Point Parents Club of Nebraska, Treasurer; Cooking, smoked barbecue hp, Above & Beyond Award recipient.

High School Diploma

Activities and Societies: Basketball, Football, Track