- Visualising data and communicating results to a varied audience.- Building and maintaining data pipelines.- Leading the analytics work on our titles.- Managing a small team of analysts.- Shaping the analytics agenda for our games, working closely with other teams to identify the key questions that data can help to solve.- Carrying out ad-hoc analysis and deep-dives to help answer the key questions with insights andactionable recommendations and inform the product roadmap decisions.- Developing and maintaining our analytics backend code and infrastructure running in GoogleCloud.- Owning the analysis task management for the game, setting priorities, and managing therelationship with the various teams of designers, engineers, and producers.- Monitoring game performance and proactively flagging any drops or outliers.- Mentoring and training less experienced team members.

- Develop and maintain data quality metrics and KPIs.- Collaborate with cross-functional teams to identify and resolve data quality issues.- Design and implement data quality controls and quality audit processes using Python and Snowflake.- Validate data accuracy and completeness across core business systems.- Establish business rules and standards to ensure data consistency.- Investigate and respond to data inquiries and requests.- Continuously identify opportunities to enhance data accuracy and integrity.

1. Business Intelligence (BI) Tools and Technologies: - Extensive experience with leading BI tools (Tableau) - Proficient in designing and developing complex BI reports, dashboards, and visualizations. - Skilled in data modelling, ETL (Extract, Transform, Load) processes, and data warehousing concepts. - Knowledgeable in SQL for data extraction, manipulation, and performance optimization. - Familiarity with programming languages such as Python for data analysis and automation.2. Data Analysis and Visualization: - Led the design and development of interactive dashboards and reports, providing actionable insights for stakeholders. - Conducted in-depth data analysis, identifying trends, patterns, and opportunities for business growth. - Collaborated with business users to understand requirements and translated them into effective BI solutions. - Implemented data visualization best practices, ensuring clear and intuitive presentation of complex information. - Developed key performance indicators (KPIs) and executive-level reports to support strategic decision-making.3. Data Integration and ETL: - Designed and implemented data integration workflows, extracting data from various sources and transforming it into meaningful formats. - Developed and optimized ETL processes to ensure data accuracy, consistency, and timeliness. - Worked with stakeholders to define data mapping rules, data cleansing procedures, and data quality standards. - Conducted performance tuning and optimization of ETL processes for improved efficiency.4. Team Leadership and Collaboration: - Mentored and coached junior team members, providing guidance on technical skills and best practices. - Led cross-functional teams in BI project delivery, ensuring successful completion within scope and timelines. - Facilitated workshops and presentations to demonstrate BI capabilities and gather feedback from stakeholders.

1. Technical Skills: - Proficient in managing and administering Windows servers. - Knowledgeable in Active Directory and user/group management. - Familiarity with network security protocols and implementation (firewalls, VPNs, IDS/IPS). - Proficient in scripting languages (Python) for automation and task simplification.2. Systems Administration: - Successfully maintained and optimized server infrastructure, ensuring high availability and performance. - Monitored and resolved system incidents, utilizing ITIL best practices and ticketing systems (JIRA) - Implemented and maintained system security measures, including user access controls, patch management, and antivirus solutions.3. Communication and Collaboration: - Effectively communicated complex technical concepts to non-technical stakeholders, fostering understanding and collaboration. - Collaborated with cross-functional teams, including developers, sysadmins, and business units, to deliver integrated solutions. - Provided training and technical support to end-users, ensuring smooth adoption of new technologies and systems.

+ Assist users in their day to day requests and provide support and guidance on Windows and macOS where required+ Maintain, support, and administer Internal IT infrastructure both local and Azure.+ Working in a Global IT Service Desk function, logging all incidents and requests, their acknowledgments, and their resolutions and ensuring that all support tickets are handled effectively+ Interact with different members in the team, and work closely with other departments to maintain systems uptime+ Proactively monitor and audit the health and availability of systems+ Maintain the internal knowledgebase with technical documentation and manuals+ Provide user management for different systems according to predefined profiles+ Support roll-out of new applications and services+ Test and evaluate new technologies (both hardware and software)

1. BI Solutions Development: Designed end-to-end BI solutions, collaborating with clients to understand requirements, and implementing data modelling, ETL processes, and interactive dashboards.2. Data Warehousing and ETL: Created efficient data warehousing solutions, including data extraction, transformation, and loading processes, and optimized ETL workflows using tools like SSIS, Informatica, or Talend.3. Data Visualization and Reporting: Developed visually appealing reports and dashboards using Tableau, QlikSense or QlikView, applying best practices for clear and intuitive data presentation.4. Client Relationship Management: Acted as a trusted advisor to clients, gathering requirements, managing expectations, and presenting insights and recommendations in a concise manner.5. Continuous Improvement: Stayed updated with BI trends, identified process improvements, and actively shared knowledge through training sessions and participation in communities.

As an Information Security Officer some of my responsibilities were: + Developing and maintain security documentation, including policies and other project deliverable + Assisting in the information security awareness, training, and educational activities for all company personnel + Enhancing the reporting infrastructure; including designing report template and developing data collection methods. + Performing day to day security vetting on user access requests. + Assisting in information security audits.

Selling Apple & Apple related Products