Passionate team player, eager to learn and willing to go the extra mile. Grown from a Linux consultant in to a Global Marketing Role with a big technical affinity to managing the EMEA Service team.As the Technical Excellence Center manager, I keep pride in providing the best possible after sales solution for our customers. Using my marketing experience, I added new service products to our range. I introduced a standard workflow across EMEA, giving us flexibility across the borders. Running a 40-man team is not just about processes, knowledge and products, but also about creating a family feel. For this we introduced our training days (focus on knowledge) with a strong team building afterwards (Team cook out, city walks etc)The team successfully passed several internal and external audits, which proves that our process management is fit for the job. We also introduced changes to the way people can reach us. I am translating user needs into product requirements while keeping a eye that it fits our corporate mission and strategy. I define the software strategy on a global level, using my technical affinity to go beyond the obvious requirements. I provide the base for regional go-to-market collateral and trainings as well as perform periodic training sessions to both internal as external (distributors, end customers, end users) people. I work in cross functional teams to provide sell sheets, tutorials and videos.
Listed skills include Product Management, Product Development, Linux System Administration, Dutch, and 32 others.