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Steve Charloff Email & Phone Number

Technical Support Manager at Precisely | Trust in Data
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 3 work roles 1 school
1 work email found @unitedhealthgroup.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@unitedhealthgroup.com
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Current company
Role
Technical Support Manager
Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Company size

Who is Steve Charloff? Overview

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Quick answer

Steve Charloff is listed as Technical Support Manager at Precisely | Trust in Data, a company with 1327 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at unitedhealthgroup.com and a matched LinkedIn profile for Steve Charloff.

Steve Charloff previously worked as Manager of Technical Support, Coding Solutions and Computer-Assisted Coding at Optum and Software Solutions Consultant at Optum. Steve Charloff holds Bachelor'S Degree, Mathematics And History from Binghamton University.

Company email context

Email format at Precisely | Trust in Data

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{first}_{last}@unitedhealthgroup.com
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AeroLeads found 1 current-domain work email signal for Steve Charloff. Compare company email patterns before reaching out.

Profile bio

About Steve Charloff

I am a successful manager of distributed technical support teams that resolve issues for customer IT staff and end-users of SaaS applications, hosted managed systems, and premises-based enterprise application suites. My approach as a leader recognizes that customer satisfaction is the fundamental goal of technical and customer support. To consistently improve customer satisfaction, I steer teams through empowerment, skills development, mentoring, and attention to detail. My teams are engaged employees and dedicated advocates for the customers they help.I have designed and developed the metrics I use to measure case-handling quality, and utilize the results to coach support analysts toward superior performance, and to ensure that Service Level Agreement (SLA) goals, Key Performance Indicator (KPI) objectives, and call center targets are met.I’m technically adept with strong leadership and people skills. I write well and speak clearly, and communicate effectively with customers, staff, and upper management. I have excellent diagnostic instincts and I love to fix problems. I’m dedicated to continuous process improvement and increased productivity, through new procedures or incremental changes to existing methods. Steve Charloff919.608.2424steven.charloff@precisely.com

Listed skills include Solution Selling, Sales Engineering, Consulting, Business Analysis, and 12 others.

Current workplace

Steve Charloff's current company

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Precisely | Trust in Data
Precisely | Trust In Data
Technical Support Manager
pearl river, new york, united states
Website
Employees
1327
AeroLeads page
3 roles

Steve Charloff work experience

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Technical Support Manager

Current

Clayton, North Carolina, United States

Technical Support Manager for the EngageOne business unit of Precisely; the team supports all accounts throughout North and South America. EngageOne provides SaaS, HMS, and premises-based enterprise application suites for the CCM (Customer Communications Management) space. The EngageOne family of products enables companies to create seamless, personalized.

Jul 2021 - Present

Manager Of Technical Support, Coding Solutions And Computer-Assisted Coding

Salt Lake City, UT And San Diego, CA

  • Remotely led teams to improve customer satisfaction and maximize customer experiences. Optimized support processes, KPI metrics of quality and performance, dashboards, and reporting tools. Liaised with product.
  • Earned Net Promoter Survey (NPS) scores in the high 70s and low 80s for three consecutive years.
  • Managed inbound call center staff to attain service levels consistently above 90%.
  • Closed 82% of cases at first response and 95% within 48 hours; dependably met SLAs and exceeded all KPI targets.
  • Created process to build daily user tables employed by the support and sales teams, resulting in an 85% decrease in cases of one particular incident type.
  • Developed high-performance team culture based on dedication to customer satisfaction and excellence through empowerment, staff career development, adoption of best practices, adherence to defined processes, coaching.
May 2011 - Jun 2020

Software Solutions Consultant

Salt Lake City, Utah, United States

Provided overlay sales engineering support to a team of sales reps, focused on medical coding reference applications delivered via SaaS. Exceeded 100% of quota each year.

Feb 2009 - Apr 2011
Team & coworkers

Colleagues at Precisely | Trust in Data

Other employees you can reach at precisely.com. View company contacts for 1327 employees →

1 education record

Steve Charloff education

FAQ

Frequently asked questions about Steve Charloff

Quick answers generated from the profile data available on this page.

What company does Steve Charloff work for?

Steve Charloff works for Precisely | Trust in Data.

What is Steve Charloff's role at Precisely | Trust in Data?

Steve Charloff is listed as Technical Support Manager at Precisely | Trust in Data.

What is Steve Charloff's email address?

AeroLeads has found 1 work email signal at @unitedhealthgroup.com for Steve Charloff at Precisely | Trust in Data.

Where is Steve Charloff based?

Steve Charloff is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Precisely | Trust in Data.

What companies has Steve Charloff worked for?

Steve Charloff has worked for Precisely | Trust In Data and Optum.

Who are Steve Charloff's colleagues at Precisely | Trust in Data?

Steve Charloff's colleagues at Precisely | Trust in Data include Elizabeth Rayfield, Darby Mcmillen, Nicole Birmingham, Karolina Klimczak, and Mayank Singh Soni.

How can I contact Steve Charloff?

You can use AeroLeads to view verified contact signals for Steve Charloff at Precisely | Trust in Data, including work email, phone, and LinkedIn data when available.

What schools did Steve Charloff attend?

Steve Charloff holds Bachelor'S Degree, Mathematics And History from Binghamton University.

What skills is Steve Charloff known for?

Steve Charloff is listed with skills including Solution Selling, Sales Engineering, Consulting, Business Analysis, Management, Healthcare, Executive Management, and Healthcare Information Technology.

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