Steve Churton Frpharms Email & Phone Number

United Kingdom

London Area, United Kingdom

London, United Kingdom

London, United Kingdom

Loughborough

This CCG has responsibility for the commissioning and delivery of cost effective and accessible healthcare services for the 300,000 population of West Leicestershire through its 50 GP practices. In addition to my responsibilities as Vice-Chair of the Board, I chair the Audit and Remuneration Committees of the CCG.

Northampton, United Kingdom

The Psoriasis Association is the leading national charity and membership organisation for people affected by psoriasis – patients, families, carers and health professionals - in the UK. We aim to provide information, advice and support to those whose lives are affected by psoriasis, raise awareness about psoriasis, promote and fund research into the causes, nature and care of psoriasis and to publish and disseminate the results of that research.

London, United Kingdom

London, United Kingdom

Pharmacy Research UK is the principal research charity supporting pharmacists and pharmacy to improve healthcare for the benefit of patients and the public. We were founded in 2012, born of a merger between the Pharmacy Practice Research Trust (PPRT) and the Pharmaceutical Trust for Educational and Charitable Objects (PTECO) to bring about improved efficiency and use of funds to current and future beneficiaries, with the ultimate aim of providing the best possible assistance to those who benefit from our work.Our broad ambition is to improve the health of the public through supporting and promoting excellence in pharmacy research and, while a new organisation, we have a legacy of supporting and promoting pharmacy research since the late 1990s, which provides a strong foundation for this ambition.

Manchester, United Kingdom

Pharmacist Support is an independent charity working for pharmacists and their families, former pharmacists and pharmacy students to provide help and support in times of need.

London, United Kingdom

Elected head of the regulatory and professional body for (48,000) pharmacists in GB. Responsible for the strategic agenda of the profession, influencing Government policy and key opinion leaders, supporting pharmacists and delivering professional regulation in the public interest.Commissioned an independent enquiry and an extensive 18 month consultation with the membership to understand their needs of a new professional leadership body - this culminated in the publication of a prospectus for the new organisation.Directed a major change management programme to demerge the current organisation into separate regulatory and professional leadership bodies, and to create a professional body with the capability and capacity to deliver the products and services heralded in the prospectus.Instigated a complete review of membership relationships, culture and values, and oversaw the successful delivery of a significant organisational redesign to streamline and secure the future financially viability of the organisation Successfully negotiated significant funding to support the demerger and the establishment of the General Pharmaceutical Council in the Society's headquarters.Delivered a successful engagement, marketing and communications campaign to reunify the membership, rebrand and reposition the organisation as a body essential to meet the future needs of members.Successfully launched a number of member-centric campaigns to address important issues to the profession. These focussed on workplace pressures and legislative reform to decriminalise single dispensing errors, amongst others. Represented the profession at several high-profile events in the UK, Switzerland, Ghana, Turkey and Oman. UK representative to the Commonwealth Pharmacists Association.

Appointed a Director of Boots The Chemists (whilst Pharmacy Superintendent) with responsibility for the management nd professional activities of 5000 pharmacists (across 2500 UK wide locations) to deliver a pharmacy business with turnover of £6bn.Responsible for the day-to-day professional integrity and operational delivery of the company’s UK based pharmacy (Dispensing, OTC, product and service) strategy across 2500 nationwide locations.Developed and introduced a business model to use large scale automation (£4m capital investment) to improve customer service levels achieve lowest cost operator status in the Residential Care Home market.Successfully developed and operationalised a high profile clinical governance strategy which introduced exacting standards to protect patient safety and corporate exposure.Managed the operational, legal, professional and PR implications of any professional service failures, and provided a world class professional support service to 5000 pharmacists via a centralized call centre operation handling 36,000 enquiries annually.Re-engineered the in-store environment and operational drivers of the patient journey to improve efficiency, enhance service levels, increase quality and time of practitioner/patient interaction and reduce cost. Resulted in c.8% increase in prescription volumes, more valued pharmacist workforce and high patient satisfaction scores.Successfully introduced a learning culture in support of Continuing Professional Development for pharmacists and members of their support teams. Delivered a suite of CPD modules and development conferences (annual attendance c.800 pharmacists).Through both personal representation and via professional bodies and agencies, effectively influenced government policy towards the creation of extended roles for pharmacists in the modernised NHS. Thus supporting the delivery of a healthcare system which is both patient and business beneficial.

Responsible for the initiation, business case development and operational delivery of initiatives with significant value potential in support of the Company’s strategic agenda.Directed a confidential project to further internationalise the Boots brand through the delivery of a differentiated healthcare retailing proposition in Europe, South East Asia and the USA.Managed the development of the business case in support of a global e-commerce presence for Boots in the domain of wellbeing, which successfully secured c.£80m investment funding from internal and VC sources.Conducted an extensive feasibility study and developed a business proposal which subsequently resulted in the successful launch of the Advantage Card loyalty programme (16m customers).Successfully developed the business case which demonstrated the potential to deliver c.£1bn value through a strategic joint venture with another major UK retailer. Instigated and managed the activities of the project teams (across both Boots and the partner company) to ensure conditions for successful delivery of the concept.

Total accountability for the strategic direction and economic profitability of Boots The Chemists baby consumables business. Sales value £220m pa., 24% UK Market Share.Successfully managed the overall development, ongoing refinement and implementation of a customer focused baby consumables business strategy in support of Boots The Chemists strategy of "Look Good Feel Good", identifying and addressing the key strategic issues facing the business.Achieved a 10.3% sales increase (97/98) and 3.3% increase (98/99), with profit contribution up 8.5% and 5.2% respectively. This despite a severe downturn in the market and aggressive competition from the Grocers. Increased Boots market share by 2% points to 24% (12 months ending 12/98).Successfully leveraged the Advantage Card loyalty programme to increase profitability of the promotional programme (accounting for 35% of sales) and drive profitable interdependent purchasing through a "Baby Club" direct marketing initiative.Completed a critical review of the supplier base to identify key strategically aligned partnerships, rationalise suppliers by c.30%, and provide the basis for beneficial collaboration.

Responsible for the effective operational implementation of the healthcare strategic plan for OTC and Dispensing businesses. Sales value £1.3bn pa

A "Blue Sky" project to identify innovative OTC product development opportunities; to commission clinical research programmes to provide evidence of efficacy and safety; and to effectively bring successful products to market.

Responsibility for the overall formulation and effective implementation of Boots The Chemists promotional activity, and coordination of a Corporate TV, Press and POS marketing spend of £22m pa.

Responsibility for providing marketing support for the photographic, video and recorded music businesses within Boots The Chemists.

Responsible for the recruitment and appointment of pharmacy graduates and store managers (approximately 500 pa.), and for the introduction of performance management, manpower planning and succession planning processes.