Steve Cloran Email & Phone Number

Cincinnati, Ohio

Contribute to the over-all effectiveness and efficiency within software development for the organization. Perform Software Quality Assurance tasks. Perform Functional, Regression, and Integration testing. Perform sizing analysis for QA Projects. Create and execute test plans and test cases. Work closely with the Project Managers, Developers, fellow QAs and Business Partners to ensure the proper product is developed on time, within budget and functioning effectively.

Lexington, Kentucky

Assigned to a wide variety of projects. Most recently "Savi Tracking" (an application for tracking real time geographic location and state of asset shipments while en-route) and "Field Munitions Refresh" (an Inventory, Materials and Purchase Order management system currently used by the Department of Defense). Advanced the overall quality of the applications by reducing the number of significant defects per release and also the overall number of defects. Accomplished this by applying 'Best Practices' in testing. Steadily improved efficiency in testing and reduced the average time needed per testing cycle by seeking and adopting more efficient and effective procedures. Improved overall Skill Levels and Knowledge Base of entire testing team by organizing weekly Team-Building sessions wherein we studied the ISTQB testing manual for Certified Software Test Engineers (Foundation Level).Regularly accepted Lead QA type responsibilities for overseeing the entire testing effort. Organize and prioritize testing tasks, create and share instructional materials for processes within the team, assist in training of new QAs as well as development of skills in the QA team as a whole. Constantly monitor progress for testing effort within sprint. Work to re-allocate testing cycles as progress indications warrant.

Lexington, Kentucky

Provide Customer Service to University Students, Faculty and Staff regarding technical issues concerning User Accounts, Data & Telephony Service. Instrumental in implementation of dual department consolidation between IT Services and Network Services.

Lexington, Kentucky

Performed Quality Assurance tasks on client machines and for proprietary Client application and Web Applications. Created Test Plans, Test designs, Test Case. Perform various types of testing: Functional, Regression, Exploratory, Performance, Load & Stress Performed duty of Microsoft Office application Admin for IBM (North America).

Cincinnati, Ohio

Retail Management Duties: responsible for profit and loss for various areas of merchandising. Hiring, Training, Scheduling, Evaluating employee performance, Coaching employees for success.District Trainer for conversion to computerized accounting and scheduling systems.

Bs, Business Marketing, Max Fisher College Of Business

Activities and Societies: Communications Director, Ohio Drake Union Activity Center. 'Strollers' Thespian Society

Mba, Business Administration , Miami University Of Ohio