Steve Cole Email & Phone Number

Whitehill, Gb

Havant, United Kingdom

Havant, Hampshire, Uk

As Modular and conversion Product Manager my key responsibilities are:• Managing the profitable growth of the product area throughout its entire product lifecycle by developing a product portfolio that meets customers business needs • Implementing the SAM ISO new product introduction and lifecycle processes such that appropriate documents are comprehensively written, and the appropriate people are brought together for each stage gate review leading to successful market launch and… Show more As Modular and conversion Product Manager my key responsibilities are:• Managing the profitable growth of the product area throughout its entire product lifecycle by developing a product portfolio that meets customers business needs • Implementing the SAM ISO new product introduction and lifecycle processes such that appropriate documents are comprehensively written, and the appropriate people are brought together for each stage gate review leading to successful market launch and efficient lifecycle management.• To influence steering of the product portfolio through acquiring and using knowledge and experience about the relevant products, workflows, applications and customer business as inputs to new product specifications and ongoing product improvements• Recommending to Senior Management the appropriate long-term strategies needed to address anticipated technology changes, industry evolution, customer requirements, competitor actions and threats from new entrants such that his/her product portfolio remains relevant and profitable in the 3 - 5 year time frame• To manage the required interactions with Marketing, Sales, Operations and Customer Service, in order to achieve his/her product portfolio objectives• Through appropriate market segmentation identify the best opportunities, expected product volumes into those segments, and produce financial models which enable decisions to be made about the best return on investment for products within those segments, taking into account entire project costs including Engineering development and ongoing support• Using analysis, experience and judgement to mediate between Customers, Sales, Engineering and Service to identify the best and most profitable solution to customer problems, when customer issues cannot be resolved within normal company process and procedures Show less

The Product Engineer / specialist in S&W is considered as being the detailed technical product specialist for their particular product portfolio.As the IQ Product Engineer/Specialist my responsibilities were:• Assist with strategic product Roadmap planning and implementation by analysing the market trends and competitive environment and producing detailed reports • Assist with Sales enquiries and provide detailed pre-sales information to sales staff for system proposals, tenders and… Show more The Product Engineer / specialist in S&W is considered as being the detailed technical product specialist for their particular product portfolio.As the IQ Product Engineer/Specialist my responsibilities were:• Assist with strategic product Roadmap planning and implementation by analysing the market trends and competitive environment and producing detailed reports • Assist with Sales enquiries and provide detailed pre-sales information to sales staff for system proposals, tenders and RFIs• To work with Customer support to resolve critical post sales issues when necessary • Manage the communication of product lifecycle and exit processes by reporting back any changes and decisions to the sales teams and monthly operational planning meeting• To be responsible for the creation and maintenance of product data. Primary aims being to ensure consistency between products, track revisions and implement technical updates• To take responsibility for maintaining website information, and producing sales collateral principally; product guides, CDs and brochures, application notes, competitor comparison charts and reports • Assist with the companies exhibition design process and production of exhibition collateral such as new product flyers, system drawings and application notes Show less

In this role my job function was to efficiently implement customer projects from post sales through production and test to installation and commissioning of the system at the customer site. Projects consisted of virtual reality and servo controlled robotic camera systems, with various system specification and size. Following installation and commissioning, I carried out acceptance tests to ensure that the system performance and specification met the customer’s expectations.Duties throughout… Show more In this role my job function was to efficiently implement customer projects from post sales through production and test to installation and commissioning of the system at the customer site. Projects consisted of virtual reality and servo controlled robotic camera systems, with various system specification and size. Following installation and commissioning, I carried out acceptance tests to ensure that the system performance and specification met the customer’s expectations.Duties throughout the project included:• Point of contact for customers or agents regarding system requirements, solution of technical queries and defining delivery and installation dates • Communicating with senior management and internal departments, notably; Production control, Drawing office, Engineering design and System test• Customising and interfacing between Radamec standard units and other manufacturers equipment• Producing Technical documentation and system manuals to suit the customer requirements• Directing internal system acceptance procedures to ensure performance specifications and all customer requirements are met prior to delivery to the customer site• Oversee on-site installation and commissioning of the system for large and special projectsAs the role progressed the following additional responsibilities were undertaken:• Organisation of the Test Department workload by producing a long-term plan and chairing the weekly Test meeting to communicate the weekly plan in order to meet customer deadlines Show less