Steve Comeau Email & Phone Number

Middletown, Nj

End-to-end project management of communication services projects across multiple organizations.

End-to-end project management of communication services projects across multiple organizations.

Managed Wide Area File Systems (WAFS) products used by customers for Windows branch-office server consolidation.Responsibilities:- Product lifecycle management of iShared and iShaper product lines.- Defining and presenting product plans for senior management approval.- Communicating product roadmap to sales teams and customers.- Training sales executives and sales engineering teams on product positioning and pricing.- Planning and executing beta trials.Significant Projects or Accomplishments- Rescoped major feature release (40% reduction) for better time to market and to deliver highest priority features for strategic customers. - Closely engaged with strategic customer to communicate product roadmap and close critical issues during deployment at 1200 sites.- Won executive approval for strategic product concept that will grow category and increase upsell opportunities.- Defined requirements for iShared on VMware virtual platform.

Provided life cycle management for voice recording software system products used by financial trading floors and investment banking institutions in conjunction with IPC’s Alliance MX communication system.Responsibilities:-Reported key financial metrics, new business pipeline, product roadmap, product issue resolution plans to senior management.-Trained sales and sales engineering teams on product positioning and pricing.-Managed relationship with 3rd party recording system vendor.Significant Projects or Accomplishments-Launched new Voice Over Internet Protocol (VoIP)-based recording system including tracking of new orders and installations as well as escalation of customer issues.-Presented product overview to major clients as a supporting member of the sales team.-Defined market requirements for new VoIP recording system feature.-Lead successful effort to locate beta test customer for new recording interface.

Managed software system products. Sole product manager of Telcordia Element Communicator, a network element communications manager (average revenue ~$10M/yr.). Member of product management team for Telcordia NMA, the industry-leading fault management OSS. Responsibilities - Ensured revenue met or exceeded business plan targets - Managed new business pipeline - Wrote winning sales proposals including value propositions - Wrote contract scope and deliverables - Prioritized customer feature requests for inclusion in upcoming product releases - Defined product roadmap and presented to customers - Advocated customer needs and issues to product team and senior management - Developed marketing collateral including sales brochures and case studies - Participated in successful quality process audits (ISO 9001, Capability Maturity Model Integration [CMMI Level 3]) - Traveled as needed to customer sites

Managed, and worked on, technical team that provided product marketing, product planning and technical development services for products including PBX, voice processing systems and wireless systems (cellular, wireless PBX). Advised manufacturing and sales companies on strategic product plans. Managed projects including proposals, planning and budgeting. Presented new system products at trade shows. Represented company for Telecommunications Industry Association (TIA) activities. Traveled regularly to Japan and as needed domestically.