Steve Cover Email & Phone Number

Exton, PA, US

Lake Mary, Florida, US

Leading the engineering organization for the Pay Product Group. Driving the engineering delivery for the Payroll, Time and Rewards Domains. Partnering with Product Management to define and execute the strategy for the product group. Engaging with the other two product groups to align delivery and direction across the product development organization.

Overall ownership for the engineering organization of the Rewards Domain. Delivering on market leading solutions for Benefits Administration, Compensation Management and ACA Reporting.

Duluth, GA, US

Leading transformation engagements in a variety of industries. Primarily engaged with a Fortune 10 company to transform a 10,000+ person global IT organization into one that focuses on producing products that customers value. The primary focus of the engagement is to realign the IT delivery organization to customer needs and business goals while improving.

Duluth, GA, US

• Acting as Horizon's CIO/CTO, responsible for Horizon's technology strategy, product strategy, product management, product development, information technology and operations for the delivery of the company’s innovative.
• Drove the adoption of agile methodologies within the development organization resulting in an increased speed to market through predictable 4 week releases.
• Increased in-release testing of work items by 60% leading to a reduction in customer identified defects.
• Created product roadmaps for all products in the portfolio. Implemented a multi-tier agile planning model that combined short-term predictability with ongoing strategic direction. Partnered with Sales & Marketing to.
• Reduced time to respond to customer issues from an average of 15 days down to 2.5 days resulting in a 40 point increase in the company Net Promoter Score.
• Initiated a company-wide security assessment and began the creation of a corporate security program.

US

• Overall responsibility for the engineering of Optum Workers Compensation (Healthcare Solutions) family of SaaS products. Transforming technology and portfolio management to align development investment with business.
• Nominated for the 2015 Georgia CIO of the Year by the Georgia CIO Leadership Association.
• Increased Healthcare Solutions' ability to respond to market pressures and operational needs by introducing an agile portfolio management and delivery process across the organization. Enabled planning at multiple.
• Initiated and led a full-scale DevOps initiative to improve the security and reliability of the management of production and pre-production environments. Driving this through a adoption of leading-edge open-source.
• Integrated Heathcare Solutions IT into both Catamaran and OptumRx IT organizations. Evaluated shared technology opportunities and evangelized agile and DevOps practices to the larger organization.

Atlanta, GA, US

Responsible for the definition and leadership of Intellinet’s Innovation Consulting Practice. Created an Innovation Framework and tools that enable clients to infuse a pragmatic approach to innovation inside their organizations. Additional responsibilities include participation in management consulting and product development engagements focused on.

• Acting as Rainmaker's CIO/CTO, responsible for technology strategy, information technology, data center operations, and product development for the company’s portfolio of innovative, revenue optimization SaaS.
• Finalist for the 2013 Georgia CIO of the Year by the Georgia CIO Leadership Association.
• Managed the organization and environment that supported the creation of 1.5 billion new optimized prices per night across the Multi-Family and Hospitality customer base.
• Expanded the portfolio from two products in 2011 to six products in 2013 by developing three new products and acquiring one. This growth resulted in a three year revenue growth of 115% and enabled Rainmaker to join the.
• Increased Rainmaker’s ability to respond to the market by increasing release frequency from 3 releases in FY2011 to 14 releases in Q1-2013. Drove this transformation through the implementation of agile and continuous.
• Earned Rainmaker a spot on the Technology Association of Georgia’s (TAG’s) prestigious Top 40 Innovative Technology Companies in Georgia through the creation of the ReelREV product. Increased the creation of innovative.

Newcastle Upon Tyne, GB

• Overall responsibility for the development of the Peachtree Accounting line of products. Defined the strategy and feature design along with Strategic Marketing and Product Management based on customer and partner.
• Increased customer satisfaction by 40% in the product NetPromoter Score.
• Effectively integrated offshore resources into the organization resulting in an increase in development and quality assurance capacity while more efficiently utilizing R&D spend.
• Received the Overall Sage Global Innovation Award for the creation of the Extraordinary Customer Experience (ECE) Toolkit. Honorable Mention in the Service category for partnering with Sage Payment Solutions on the.
• Increased the quantity of software delivered annually by 15% through a transition to agile methodologies.
• Managed an R&D budget of $10 million annually and a staff of 80+ including Directors and team managers (Development, Quality Assurance, Architecture, Business Analyst, Automation, Program Management, and Release.

Redmond, Washington, US

Responsible for the development of Office Mobile for Windows Mobile. Partnered with Product Planning to design the strategy and feature design for Office Mobile and provided technical and architectural direction for the implementation of the Office Mobile strategy.

CA

Developed software for video editing products. Softimage was acquired by Microsoft in 1994.

Kortrijk, BE

Designed and developed software for aircraft control systems.

Ms, Computer Science

Bs, Computer Science

Certificate, Project Management