About Steve DeplacieI am an energetic team player with a demonstrated track record of strategic leadership in both B2B and B2C environments. With an entrepreneurial spirit and a commitment to driving positive global change, I excel at bridging the gap between strategic thinking and operational excellence.Professional Highlights:- Pioneering Digital Banking: Spearheaded the rapid go-to-market launch of Hello Bank! in Belgium, leading a cross-functional team of over 200 developers to set new standards in mobile banking innovation in 2010.- Enhancing Customer Experience: Founded the Customer Experience Center at BNP Paribas Fortis, scaling it to 40 designers and substantially boosting digital interaction and customer satisfaction in retail, private, and business banking sectors.- Advancing Sustainability: Directed a critical initiative at Mediafin in 2022 to map and reduce our CO2 footprint, significantly advancing our sustainability agenda.- Scaling Business Operations: Drove Openthebox's transition from a startup to a scale-up, doubling revenue in 2022 and 2023, while expanding our team and capabilities in sales, marketing, and IT.Areas of Expertise:Innovation ManagementBusiness Development & ScalingProduct Development & Digital TransformationData-Driven Decision MakingHuman Resources StrategiesCore Competencies:Customer-Centric LeadershipPersistent Positive OutlookCommitment to Learning and IntegrityAnalytical and Results-Driven ApproachRobust Problem-Solving SkillsStrategic Stakeholder Management
Listed skills include Banking, Public Speaking, Digital Innovation, Business Analysis, and 19 others.