Steve Dials Email & Phone Number

United States

Indianapolis, Indiana, United States

• Coach Driver Managers to identify opportunities for improvement and actively provide the training/coaching needed in order to help Driving Associates reach their highest potential and performance.• Manage drivers to ensure service, availability and productivity while pushing driver miles, honoring home time requests, and improving performance.• Maximize P/L for all assigned tractors.• Monitor multiple fleets simultaneously to assist in providing on time service to customers, increase company revenue and stabilizing driver earnings.• Assist in trouble shooting problems for drivers including but not limited to directions to customer locations, pick up/delivery numbers, mechanical breakdown, and ELOG communication.• Assisting with payroll issues including authorizing trip expenses and processing forms to correct payroll problems.• Maintain a continued focus on driver retention.• Process Human Resource forms such as leave of absence or termination of employment.• Monitor driver’s Hours of Service (logging) for DOT compliance.• Read and respond to driver messages through Zonar.• Build rapport with drivers, customer service and planning team through honesty, integrity, and communication.• Consistently review driver performance and take disciplinary action if necessary.• Collaborate with Planner(s) and assign drivers to lanes that best serve both the company and the driver.• Proactively communicate with Driving Associate about safety expectations including pre-trip inspections, following distance, and route conditions.• Provide timely and meaningful in-person reviews for each Driving Associate.• Work closely with all teams of business to ensure customers have most current information.• Proactively work to assist others in achieving the organization's objectives.

Indianapolis, Indiana, United States

An aspiring logistics manager with more than six years of professional high-volume transportation operations experience looking for continuous growth in logistics, supply chain management and operations. Ambitions, reliability, accomplishments and successes coupled with intense and rigorous customer service, create an opportunity for employers to engage in an applicant with experience and willingness to develop and excel.

Indianapolis, Indiana, United States

Operate a fleet of local drivers maintaining high customer service ratings in and around the Chicago area.Track driver payroll and submit any incorrect information accordingly.First contact and liaison between driver and company.Utilize company software to track, dispatch, assign, and update drivers.Complete and document reports to compare KPIs with other employees and set goals for improvement.

Indianapolis, Indiana

Manage drivers to ensure service, availability and productivity while balancing driver miles, home time, and performanceMonitoring the fleet to assist in providing on time service to the customersTracking specific load types such as high value (computers, electronics, tobacco products, etc) to watch for security issuesTrouble shooting problems for drivers (directions to customer locations, pick up/delivery numbers, helping with Canadian paperwork, etc)Assisting with payroll issues (authorizing trip expenses, setting up vacation pay, processing forms to correct payroll problems, etc)Managing a driver’s miles (and ultimately his/her paycheck) by making sure the driver’s time is used efficiently and knowing the difference between a good load and a load that needs improvementApproving and managing a driver’s home time requests and keeping the driver in a position to arrive home on timeContinued focus on driver retentionProcessing Human Resource forms such as leave of absence or termination of employmentMonitor driver’s Hours of Service (logging) for DOT complianceUtilize management tools to effectively track equipment throughout the systemRead and respond to driver messages. Verify all information when communicating with a driver. Build rapport with drivers, customer service and planning through honesty and communication.Consistently review Driver performance and take disciplinary action if necessaryUnderstand telephone functions and answer calls in a courteous and timely manner

Indianapolis, Indiana Area

-Count weekly inventory-Responsible for labor, food, and operating costs-Input data of operating costs using MacroMatix-Slice product with precision according to SOP-Create schedule for employees-Responsible for recruiting, training, interviewing, and hiring of candidates-Complete weekly reports and payments of royalty sales for Jimmy John's Enterprise-Place weekly purchase orders above $6000 for products and services-Responsible for all shipping and receiving of products-Maintain a high customer service report with JJF and JJE (Jimmy John's Enterprise)

Indianapolis, Indiana Area

- Maintained a 93% customer service report compared to the company average of 88%- Increased net sales 10% between June and July 2011- Decreased labor costs 35% between April and August 2011 which increased employee efficiency- Managed financial transactions and reporting for store cash flow analysis by making cash deposits and running end-of-day reports- Interviewed, hired, and trained more than 40 individuals for employment- Placed product purchase orders in excess of $5000 weekly- Assisted crew members by answering questions regarding knowledge of the business, item selection, scheduling availability, daily reports, making schedules, and expectations of the job

Ba Political Science, Public Policy Analysis

Activities and Societies: Alpha Sigma Phi Fraternity

Bachelor Of Arts - Ba, Political Science And Government

Bachelor Of Arts - Ba, Political Science And Government

Activities and Societies: Alpha Sigma Phi Fraternity