Steve Matthews Email & Phone Number

Scranton, Pa, Us

Providing global leadership, vision and strategic direction for all operational areas, including production, engineering, quality, supply chain and environmental, health and safety while maximizing efficiencies and producing consistent, quality products.

Dallas, Pa, Us

Executive consultant that elevates business performance through strategy, process and people by developing and leading a continuous improvement type of culture.Largest project to date was working with a global top 10 pharmaceutical company to provide leadership, coaching and advice to senior and local manufacturing leaders through the process of lean transformation across their global manufacturing sites, which resulted in over $7 million of savings in efficiency improvements to date and very engaged workforce.

Golden Valley, Minnesota, Us

Shares peer-to-peer knowledge and training through workshops and programs which inspire participants to continuously grow, improve and stay competitive by focusing on driving supply chain improvements that utilize Lean and Six Sigma principles, tools and techniques.

Roseville, Mn, Us

I was responsible for providing leadership, vision and strategic planning, developing best practices, optimizing productivity and lowering costs across the company’s operations, including production, engineering, logistics, warehousing and environmental, health and safety. I planned, organized, directed and controlled the day-to-day activities of the company's operations, which totaled eleven locations, 215 employees and approximately 700,000 square feet.For three years, I led and coordinated the annual strategic planning process for the Executive team across the entire company. I added structure to the process including yearly and quarterly milestone development and tracking.Through implementing lean techniques and other continuous improvement initiatives, I drove consistently over 6% improvement year-over-year in labor productivity, with 9% improvement in our last fiscal year by changing the culture, empowering the employees to lead their own change initiatives and through mentoring and coaching.I established and developed a leadership bench by creating an intern program that allowed high potential talent to be added to the team.

I had profit and loss responsibilities for a $54 million, 130 employee region consisting of three manufacturing operations serving the Midwestern United States and Eastern Canada that produced rolled finished materials, including cores, tubes, spools, roll headers, roll wrap, core plugs, and related product. My responsibility included developing, implementing and supporting strategies that delivered safe, efficient, profitable and growing operations utilizing Lean and Six Sigma tools to produce products at lower costs and increased value to the customer. My direct reports included production, quality, logistics, accounting and customer service personnel.By utilizing lean principles, I implemented a bottoms-up visual and sustainable metrics driven process that facilitated managing for daily improvement in improving operating efficiencies, driving waste out and increasing labor and equipment utilizations. These efforts drove a contribution margin increase of 3 points in the first year for the region and increased EBITDA versus prior year by 36% at the division's largest manufacturing location.I established a new organization structure to strengthen focus in driving operational improvements and improved talent bench strength throughout the region. And I created a division wide KPM scorecard that linked safety, financial, operational and customer goals and objectives with plant specific strategies and metrics.

Schenectady, Ny, Us

I led all manufacturing operations for a $180 million, 450-employee multi-business site producing components and complete equipment systems of spiral-wound membranes, cartridge filters and lab products used in multiple applications.Through 5S, visual management, kaizen activities and establishing operating rhythms to measure and track progress versus goal, my team and I reduced lead times from 22 to 6 weeks, improved cost of quality from 28% to 12% and increased on-time delivery rate from 31% to 63% within first year. Through these efforts, I improved the site’s credibility by soliciting direct customer feedback through visits and then drove an improved quality culture through development of training videos, on-the-job training and documented procedures.

Schenectady, Ny, Us

I led a $12-million, 54-employee operation including a fleet for bulk and packaged goods delivery producing chemicals for industries requiring treatment of the feed water, fuel, wastewater reuse and disposal systems.Through the efforts of leading my team, we doubled the planned variable cost productivity by delivering $876,000 through stream-lining processes utilizing value stream mapping and engaging employees in continuous improvement actions leading to a unit cost reduction by over 10%.I actively engaged sales teams to understand processes on both sides to improve the site’s delivery performance to our customer from 82% to consistently above 95% and increase plant output by 28% over prior year. In addition, I reversed a multi-year downward trend and achieved positive operational results through developing an atmosphere of open, honest and consistent communication where all employees were engaged and part of implementing improvements.Without a site safety leader, I dramatically improved the health and safety programs and practices by adding new processes in the areas of concern reporting, housekeeping audits, employee ownership and overall evaluation that resulted in a site-record 610 days without an OSHA recordable event and 1,374 days without a Days Away from Work case.

Irving, Tx, Us

Through working with the Logistics staff, I provided direct customer service to over 150 individuals every day in the planning and development of their 7 to 12-day backpacking trips. I was able to problem solve issues for customers with a 99% satisfaction rate. Through exceptional time management and prioritization, I helped direct and provide opportunities for customers to maximize their experience. Through a servant-leadership style, I provided guidance and assessment to help facilitate the development of a high functioning, independent team.

I provided flight and ground instruction in a wide variety of single engine and high performance aircraft as well as conducted area sightseeing and photography flights.I have maintained my flight instruction license and still provide instruction today.

With my wife, I was an owner and operator of a multi-site full-scale kitchen meal assembly and catering business that provided great home-cooked meals without our guests having to do any of the time consuming work of preparing the meal. I managed all aspects of the business, including accounting, human resources, operations, vendor relations, marketing, inventory control and customer service. I led the expansion of operations from one to two locations and incorporated full-scale catering into our business offerings.

Davidson, North Carolina, Us

I led the global implementation of an integrated cross-functional Sales, Inventory, and Operations Process in one of the company’s business sectors that included training over 300 key business leaders and implementation on four different continents, interacting at all organizational levels, and driving internal ownership to sustain achieved results of increased customer service by over 16% and improving inventory turns by 58%.I utilized Lean Six Sigma tools to outline a metric driven vision for transforming existing operations at three key turnaround plants into core competencies providing a sustainable competitive advantage and resulting in achievements of record productivity rates and on-time order fulfillments at each location.I collaborated with my team to implement a lean deployment strategy for a consistent corporate-wide rollout that developed and utilized an operational excellence roadmap through plant assessments and facilitation of kaizen events.I drove business awareness and buy-in at all levels of the organization in developing a business case for implementing a corporate Material Service Center in China, including vendor selection and developing implementation plan for the center.

Boston, Ma, Us

I led a $14-million, 95-employee operation producing components for the lighting industry and delivered $687,000 variable cost productivity over a 21-month period. To expand and improve the plant's competitive position, I organized a two-tier wage structure that allowed volume growth and product cost reductions.I reduced raw and work-in-process inventory by 38% while improving customer service by three points to 92%. I drove quality improvements of 12% in reduced defect levels through partner in quality efforts with our customers resulting in $265,000 in productivity savings at their sites. And I increased safety awareness leading to a site-record 297 days without an OSHA recordable event, as well as increased hourly participation on safety teams from less than five percent to over 30%.

Boston, Ma, Us

I led two key master distribution centers, distributing over $910 million in sales revenue, or 55% of the business’ product, and effectively delivered 15% cost reduction for a plan having a budget of more than $30 million.I increased labor productivity by 38% through implementing process and warehouse management software changes. My team improved carrier pick-up performance by 42% to less than one day from order completion.I oversaw a team of 150 hourly and eight salary employees along with maintaining a positive, non-union work climate in two different geographical locations; Batesville, Indiana, and Hagerstown, Maryland. I mentored an employee-led initiative to obtain the OSHA Voluntary Protection Program Star status.

Boston, Ma, Us

I established a multi-level data driven process that improved material flow and decreased transportation costs, as well as drove resolution regarding global component supply issues which had hindered customer performance for more than 10 years. I improved the order-line fill rate by 15% to a plant record 90% and reduced backorders by 88%, or $5.3 million. I optimized $4.5 million of raw and work-in-process inventory resulting in cost reduction of $1 million. And, I directed material tracking improvements leading to inventory accuracy increase from 82% to 97%.

Boston, Ma, Us

I received General Electric's Black Belt Certification as well as Lean Manufacturing and Kaizen Certifications through completing several projects and training several new waves of Green and Black Belts across the business.By utilizing the Six Sigma methodology, I increased machine speed by 8.1%, reduced shrinkage by 52%, and decreased downtime by 48% on a high speed finishing group resulting in $643,000 in year-to-year productivity savings, beating planned savings by $132,000.I successfully mentored green belts and front-line associates on projects by driving Six Sigma methodology culture change throughout the operations, leading to additional savings of $96,000. I was also named Interim Master Black Belt for six months and led a team of eight Black Belts with a plan of delivering $1.8 million in benefits.

Boston, Ma, Us

I directed a cost center worth $12 million and 130 employees, which produced 45 million lamps per year. I led the operation to a record order-line fill rate of 93.1% and decreased backorders by 63%, as well as reduced OSHA recordables by 57% and First Aid Cases by 40% over the prior year. I increased automated machine group efficiencies to the top five in comparison to other units across the business and planned a transfer of work for lamps requiring hand mounting processes which achieved annual savings of $526,000.

Boston, Ma, Us

During the 2-year rotational program, held the following assignments:GE Lighting• Lean Implementation Leader• Shop Operations LeaderGE Aircraft Engines• Environmental Engineer• Process and Production Control Engineer

I provided flight and ground instruction in a wide variety of single engine and high performance aircraft. In addition, I conducted area sightseeing and photography flights and delivered excellent customer service while performing all functions within a Fixed Base Operator (FBO).

Master Of Business Administration (M.B.A.), Organizational Behavior

Bachelor'S Degree, Chemical Engineering