Steve Dourney Email & Phone Number

Washington, Dc, Us

United States

Client: Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services' (USCIS) Office of the Chief Data Officer, Data Management DivisionStrategic Execution: Data Transformation and Strategy, Strategic Communications, Data Management Advisory, Data Governance, Consultingo Client-facing lead responsible for data management project deliverables improving the agency's data governance, data sharing, data standards, and data quality processes.o Lead engagements with stakeholders, system and product owners, and senior leadership to plan, execute and communicate data management strategic initiatives.o Modernizing USCIS' data assets inventory and streamlining data governance processes resulting in an estimated $1M per year operational cost savings and reducing employee labor by over 50 percent. o Collaborated with 15 cross-functional teams and 40 stakeholders to develop USCIS' Data Strategy; completed from initialization to Director-approved in only six (6) months. o Evolved data management partnerships and working groups with five (5) other Federal agencies (~100 stakeholders) to align business, data and IT strategic goals and objectives.o Interviewed over 40 stakeholders and gathered over 400 responses analyzing and reporting on USCIS data maturity posture. Regularly engage with USCIS leadership to recommend business cases and analytics-backed strategies for data management process improvements.o Onboard and train new project team members ensuring system knowledge and process familiarity. o Received two (2) official recognitions for exceptional customer service and project management.

Bethesda, Maryland, United States

Client: U.S. Food and Drug Administration, eDiscovery ProgramStrategic Execution: Cross Functional Collaboration and Engagement, Data Insights and Analytics Reporting, Project Management and Delivery, Consultingo Led team in the development and reporting of operational and program reporting solutions using KPI metrics and analytics to gain insights into eDiscovery workflow and labor costs. o Successfully developed, tested, and implemented an eDiscovery data governance solution in the first three (3) months of employment—the solution reduced redundancies, errors, and labor hours while improving data quality, workflow performance and program reporting transparency, resulting in cost savings of over $500K.

Bowie, Md

Clients: BCBS (various states) and Medicare Advantage Health PlansStrategic Execution: Strategic Communications, Digital Transformation, Business Intelligence & Analytics Reporting, Product Delivery, Technology Integration & Implementation, Consulting, Business Developmento Led quality measure reporting projects for six (6) health plans by analyzing and converting raw data into valuable business insights, resulting in higher quality measure ratings and value-based financial incentives.o Managed stakeholder engagement, analytics and reporting for a Clinical Data Extraction product—the solution utilizes APIs to automate and streamline health plans’ member, claim, pharmacy, and provider data ETL processes, resulting in rapid application deployment and cost savings ($3M per client per year).o Served as team lead for the Healthcare Effectiveness Data and Information Set (HEDIS) IT DevOps team, collaborating with clients and client service teams to ensure timely project completion and outstanding service.o Identified business opportunities to improve quality metrics and mitigate risk, conducting product review meetings with stakeholders and presenting value-added solutions to clients.

Falls Church, Va

Client: Department of Defense, Military Health Systems (MHS)Strategic Execution: Strategic Execution: Data Center Modernization, Digital Transformation, Business and IT Strategy Managemento Successfully completed a current and future state analysis for MHS' Federal Data Center Consolidation Initiative, engaging with key military hospital personnel to elicit data center asset inventories and requirements for over 20 military hospitals’ data centers nationwide.o Visited MHS data centers to compile data, and analyze and report on operations, critical care and auxiliary systems integration.o Delivered a strategic plan, and technical and cost analysis in 12 months’ time that estimated $50M in cost savings in MHS' operational budget.

Arlington, Va

Implemented a paperless office solution supporting the National Pollution Funds Center’s electronic document optimization initiative, resulting in $5M operational cost savings.

Phoenix, Arizona Area

Provided white-glove, high-touch service to law firms, corporations, and other clients nationwide who used Encore's eDiscovery project management software and web hosting applications for forensic consulting, data collection, document review portals, migration, and processing. Ensured accurate, secure, and accessible data and metadata, litigation document review capabilities and prompt problem resolution, and web portal and service optimization using applications such as Relativity, Concordance, and SQL Server Management Studio.

Springfield, Va

Conducted requirements, workflow, and financial data analysis for the Department of Defense (DoD), enabling the development and production of agency performance reporting applications, KPI dashboards, and other eBusiness applications.Trained DoD leaders on the utilization of data analytics, data warehousing, and reporting tools, empowering the client to achieve significant financial/performance improvements.

Arlington, Va

Supported application development, testing, and production environments for the U.S. Department of State’s multi-agency visa and passport systems, ensuring seamless functionality and systems implementation.

Dc/Va/Md

Responsible for supporting sales and account management teams, technical procurements and acquisitions, portfolio and vendor management, contract pricing and SOWs with clients including the Federal Aviation Administration, U.S. Department of Homeland Security, U.S. Department of Health and Human Services, and U.S. Food and Drug Administration.

Master Of Science - Ms, Information Technology - Informatics

Bachelor Of Arts - Ba

Cpe, Accounting And Finance Courses