• Built a high-performing, cross-functional team of PLM (Engineering/Supply Chain), collaboration tools (Enterprise IT), and internal software developers. At its peak, the 20-member team included engineers, developers, software QA, and business analysts, with a mix of full-time employees, contractors, and managed services.• Forged strategic partnerships with key vendors, negotiated contracts, managed contract renewals, ensured contracts were correctly sized, reduced underutilized products, and avoided 20% overcharges in 2023.• On-premises to cloud-based solution migrations (SaaS & AWS) through six strategic upgrades. Leveraged a partnership with AWS to secure $300k in complimentary consulting services. Boosted the team’s agility by 35% and reduced maintenance costs by 20%.• Optimized IT budgeting: Personally managed a $5M budget and restructured the annual planning process for the $25M IT department, improving resource allocation and cost control.• Streamlined communication by implementing Slack as the enterprise communication platform, consolidating three separate chat tools, and onboarding 1000+ users in six months. Resulting in a 20% reduction in email usage.• Headed the company's transition to 100% remote work by launching the "Next Normal" Team and promoting hybrid work norms. Led the adoption of innovative collaboration tools (Zoom, Slack, Mural, Polly), enabling seamless teamwork and the successful launch of five industry-leading products remotely.• Spearheaded a strategic video conferencing consolidation from WebEx, GoToMeeting, and Skype to Zoom, achieving significant cost savings and enabling a 566% increase in user licenses (150 to 900) for the same cost. Streamlined global collaboration through Zoom Rooms deployment, connecting our global conference rooms.

• Transformed the engineering change process by developing a flexible workflow that only included tasks relevant to the specific change. This ensured that simple critical changes moved quickly through the process to implementation at the contract manufacturer. 85% of ECNs went through the process in less than 2 days. • Showcased industry leadership through presentations at 3 industry conferences, participation in 2 webinars, a podcast interview, and a customer panel discussion.• Identified a data gap in the impact analysis of an engineering change. Pioneered using Windchill's Configurable Links to connect Parts, Tools, Factories, and Materials. This innovative approach facilitated the generation of comprehensive reports, including cost analysis, reducing the time to understand the impact by 75%.• Implemented a cybersecurity response plan for Windchill, including threat assessment and mitigation strategies.• Directed a 9-month Windchill upgrade with over 60 iRobot employees from 10+ departments. Educated 300+ users across three continents and led an engaging marketing campaign to educate the company on the project.

• Architected a $400K project to integrate Windchill with Oracle, streamlining data entry for repairs by 25%. This eliminated the need for manual parts and BOM entry, reduced errors, and improved order processing by 30%.• Expanded the functionality of Windchill by implementing PartsLink, Supplier Management, and ECAD Data Management. Unlocking valuable data for the supply chain team and enhanced collaboration with engineering.

• Hosted a 4-day annual dance convention, coordinating complex logistics, including scheduling a staff of100.• Developed an online registration system that allowed an efficient event and competition registration process.• Grew the event attendance from 500 attendees to 1500 in three years.• Negotiated four 3-year contracts with two hotels for a 350-attendee room block and 12,000 sq ft ballroom space.

• Migrated 15 clients from Intralink to Windchill, driving $1M through pre-sales, implementation, and user adoption initiatives.• Empowered client teams with over 3,000 Creo & Windchill training hours, maximizing software value.

• Delivered 5,000 hours of training across 13 courses ranging from 1 to 5 days • Cultivated ten instructors through co-teaching, observation, and constructive feedback, ensuring consistent and high-quality Pro/Engineer training delivery.• Led successful ProE implementations for clients, ranging from one-week customizations to complex, 18-month design process optimizations.

Designed a custom fuel tank access panel and analyzed it for a NASA test flight to integrate a new sensor suite. The design was approved by NASA and the test flight was successful.Developed a C program to automate fuel tank volume-slicing routines using ProE (Creo), reducing processing time from 7 days to 12 hours. The output was utilized to optimize the placement location of fuel sensors.

Designed and taught a 2-credit ProE (Creo) course, providing practical experience in engineering design and instruction on the use of ProE (Creo).Overhauled and modernized the junior lab using 3D modeling and CNC machining. Improved students' learning outcomes and experience through interactive approaches to teaching.

Served as a TA for a Systems Dynamics course, assisting the professor in grading assignments, providing feedback to students, and holding office hours.