Steve Dusting Email & Phone Number

Melbourne

SFIA Accredited Consultant and Assessor - consulting engagements undertaken for ICT skills and certification assessments, role definitions, executive briefings and SFIA mappings to industry certifications.Client organisations include:- Global Information Security and Service Providers- Government- Corporate- Education- Not for profitProfessional Environments tutor in the ACS Professional Year program.ACS Professional certification assessor including… Show more SFIA Accredited Consultant and Assessor - consulting engagements undertaken for ICT skills and certification assessments, role definitions, executive briefings and SFIA mappings to industry certifications.Client organisations include:- Global Information Security and Service Providers- Government- Corporate- Education- Not for profitProfessional Environments tutor in the ACS Professional Year program.ACS Professional certification assessor including cyber security specialism. Cyber security micro-credential assessor.DeakinCo - microcredential assessor.Mentor for mid-career professionals transitioning to an ICT career as part of the Victorian Government Digital Jobs programme.La Trobe University - Casual Lecturer for Summer School in Professional Environments subject for undergraduate and post-graduate students. Show less

Provided business systems and technology services to support significant business and revenue growth over a 10 year period both organically and through mergers and acquisitions.Built a strong and dedicated team of IT professionals from a basic provider of technology services into a strategic and business focused partner.Delivered a portfolio of projects to enable and support the business objectives around people and performance, finance, marketing and communications… Show more Provided business systems and technology services to support significant business and revenue growth over a 10 year period both organically and through mergers and acquisitions.Built a strong and dedicated team of IT professionals from a basic provider of technology services into a strategic and business focused partner.Delivered a portfolio of projects to enable and support the business objectives around people and performance, finance, marketing and communications, quality/risk management, and winning and delivering projects.• Consistently improved IT service levels as measured by monthly and annual surveys.• Led the IT programme in a global business restructure to a new organisational matrix of regions and business lines. This included email consolidation, financial system reporting and business system strategy; • Developed “Career Journeys” roadmap in conjunction with HR to assist global ICT staff in planning future career paths, using SFIA framework as a basis.• Implemented key components of the ITIL framework to improve IT service management including training and certification of staff. • Point of contact for major 3rd party vendors and introduced Quarterly Business Reviews to improve service delivery and monitor technology innovations. Facilitated strategic relationships with Dell, Cisco, IBM and Telstra to support the “Global Cities” strategy with go-to-market activities.• Conducted Due Diligence of technology systems and services for M&A activities, and responsible for the technology integration contributing to business growth;• Managed systems and technology services for operations in South-East Asia and the Middle East prior to organisational restructure in 2007;• Received the “Team Spirit” award from global CIO in recognition for building productive working relationships between ANZ regional and global IT teams. Show less

Provided infrastructure and technology services across Australia/New Zealand and managed executive relationships and expectations. Restructured and integrated the technology staff and processes to provide a more efficient and effective desktop support service.Provided infrastructure and IT services to supported a significant Outsourcing project with Telstra.

Melbourne, Australia

Primary responsibility was the co-ordination and management of technology systems,services and personnel across the Australian and New Zealand region. Implemented ITIL framework to structure service delivery.

Melbourne, Australia

Grad. Dip. Computing, Computer Science

Bachelor Of Education - Bed