Steve Zapata Email and Phone Number

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• Worked on the production line using woodworking knowledge to understand, modify, and improve processes• Sustained and improved system for detecting quality issues by implementing written procedures and checklists• Created a standardized Quality Management System for the training and management of the manufacturing facility• Directed and managed maintenance projects by creating a formatted system to ensure proper project completion • Collected data through observation, prioritized it, and presented it to management for development of solutions• Identified wastes and developed strategies to bring facility closer to lean manufacturing standards • Managed and led 5S system for cultural change in manufacturing practices using auditing, follow-ups, and supervision• Trained quality control associates by using their feedback to provide them with customized and efficient procedures

• Received and provided training on various procedures that involve various departments such as: R&D Engineering, Manufacturing, Quality Assurance, and others• Applied six sigma strategies while working in a team with the goal of improving the companies purchasing controls• Planned and conducted corrective and preventative actions to solve problems related to general quality controls• Assessed the risk of new products to improve overall quality using tools like Failure Mode and Effects Analysis• Created and implemented a robust procedure that outlined the expected conduct of operation processes • Reviewed marketing, project, manufacturing, and quality documents to create and maintain high standard of quality • Dispositioned and quarantined non-conforming material with established processes using Oracle software• Conducted quality data analysis, investigations, and improvements to reduce product related customer complaints• Solved non-conforming material issues by discussing solutions internally and with key suppliers• Skilled in compliance ranging from good documentation practices to quality audit procedures

• Designed a customized and detailed facility map for the city fire department using AutoCAD software• Analyzed data for the development of a new maintenance process without modification of current equipment• Learned and practiced welding to make AutoCAD designed brackets used for hazardous waste signs• Shadowed multiple departments to learn about different aspects of manufacturing• Accessed a continuous emissions monitoring system (CEMS) and created a user friendly database• Prepared a technical report that included topics on cost, energy usage, and emissions of a vacuum pump system • Conceptualized an organized structure for allocation of hazardous materials to avoid compliance fines and penalties • Assisted sampling chemicals and completed “Analytical Chain of Custody” form, amongst other forms, for lab requests• Formed PowerPoint presentation for all North American Facilities to convey new safety measures