Steven A. Email & Phone Number

Charlotte, North Carolina, Us

Milwaukee, Wisconsin, Us

Improve Customer confidence, Cyber, Cyber, Cyber, stability, roadmaps, achieve team confidence, improve drive by appreciation and changing mindsets via extensive communication and ultimately improving moral, make the team UNSTOPPABLE!

Milwaukee, Wisconsin, Us

Emergency Commercial Center uplift managing infrastructure refresh, VM’s, FW, WAF planning, mail, etc, as well as managing devops and others.

Milwaukee, Wisconsin, Us

Managing a Major Global uplift initiative of Bank Solutions Commercial CenterData, Analytics, AI/ML and EncryptionCDO Office - Insights - Data Analytics and AI/ML Big Data teams (Apps, Admin and Ops, etc.)Rebuild, migrate and encrypting Hadoop environment ( Cloudera and Alitscale)Orchestrated and lead firm wide application encryption integration program Managed 265 strong global teams DBA (Distributed and Mainframe) as well as Application and Operations supportSpeaker at Cloudera Sessions in NYC - Customer Panel Turning Data into Real Value - 2017

Acquired by Fiserv

New York, Ny, Us

Managed strategy, engineering and operations for a Retail and Home Lending Data Warehouse unit delivering stability, modernization and process standardization across the organization enabling the Card, Retail and Home Loan lines of business to fulfill their missions. Transformed an organization through leadership, and created a successful operation based on metrics. Remediated DR plans/tests, major performance improvement in relation to performance engineering, month end reporting, complete Infrastructure uplift along with business case and Data Center rationalization. Established vendor relations and negotiations. Key Accomplishments:• Immediate reduction of priority one issues by over 80%, ultimately achieving zero downtime nearing a year, resulting in savings over $15M and eliminating staff downtime. • Successfully managed and rebuilt a remote Tech Ops team, implemented emergency system capacity uplift while closing 34 CSA's and migrating to internal data centers for LOB acquired in 2007. • Transformed a Performance organization, which was 80% contractor & 85% onshore to 100% employee and 50%+ offshore with no breakage, 30%+ budget savings and self funded headcount growth in order to add on additional LOB’s initiatives. • Using Automation, improved processes and scheduling was able to save 3MM+ for 2013.• Involved with negotiations and creation of a Teradata ICDW which when completed will be major force in decision making in the consumer LOB.• Created Performance Stability and Automation Group focused on creating automated RT toolsets. Saved over one trillion I/O’s monthly improving business reporting response time from over 20+ hours to minutes.• Identified, POC’d and built business case for state of the art Instrumentation using behavioral analytics to identify issues in real time. During POC these toolsets identified many issues more than justifying their costs.• Emergency implementation of SCRA (Service members Civil Relief Act) environment

Mclean, Va, Us

Managed a direct team of 285 and matrixes 800+. Strategy, engineering and operations with P&L responsibility for a $100M IT unit delivering technology solutions, modernization and process standardization across the organization. Led key projects to transform existing IT systems and support functions by implementing innovative solutions to replace legacy systems. Managed four data centers. Interfaced with Federal Housing Finance Agency conservator to ensure systems supported all regulatory requirements monitored by FHFA. Orchestrated the efforts of a staff of 200+, including the development of career paths and staff training initiatives. Influenced the transformation of IT as respected business partner across the organization. Appointed Vice President, Technology Services “Advantage” (Jan 2010 – June 2010).Key Accomplishments:• Resolved major issue prohibiting the firm from closing many billions of dollars of mortgages. • Negotiated new and existing contracts saving more than $90M in technology costs annually• Saved $800K in license costs by upgrading a Unix platform for two critical business models and consolidating two environments into a single server; upgrade also boosted system capacity and computing power• Over a 3 month period migrated all environments to spare capacity, allowing the retirement of aging enterprise servers and saving $134K in annual maintenance fees• Achieved critical milestones re-engineering 85% of the organizations technology within 15 months; right sizing IT staff with 25% reduction, saving $10.25M in salary expenses per annum

Collaborated with the President of the Board of Pharmacies (State of NJ) to design, develop and market an innovative tracking software system for retail pharmacies. System captured and stored critical patient, doctor, drug and insurance information, managed electronic claim adjudication and printed prescription labels. System was NCPDP and HIPAA compliant and met the stringent legal requirements of the State of NJ. Over a 20+ year period contributed significantly to the operations of the business in the areas of technology development, sales and marketing, participating in the success of the business from initial start up to maturity.

Led a global team of 100+ IT staff in eight countries. Managed alliance and technology contract negotiations. Led the development of the Patagon Global Bank infrastructure. Integrated nine M&A’s spread globally across Argentina, Chile, Brazil, Venezuela, Mexico, Miami, NY, Spain, Germany. Designed a new trading platform and migrated each country to new universal trading software used globally. Managed teams from PWC, IBM and Sanchez Financial to develop bank infrastructure and online trading and banking. Directed build out of two data centers (Exodus and Sungard) for business continuity / DR. Designed and built Angel Falls project (My.Patagon like My.Yahoo finance site) using Reuters internet portal builder.

Hired as VP of Application; Database Development. Promoted to CIO within months to manage a team of 80 developers, engineers, DBAs, operations and other technology support staff with a $25M budget. Re-organized five IT groups to streamline processes, eliminate barriers and enhance productivity.

Zurich, Ch

Initially ran a Fixed Income database group that had been having sever daily outages. After creating and executing a tactical approach to stabilize the environment we implemented a strategic plan, along with restructuring the team. With that success I was promoted in less than 6 months to manage the Fixed Income Trading Floor technology and managed a staff of 60 with a $24M market data technology budget supporting 750 floor traders. Directed global teams to design and implement automation methods which improved and enhanced productivity for traders. Enabled critical technology improvements that impacted the firm’s bottom line in the millions of dollars. Led technology contract negotiations and initiated the creation of a business intelligence team.

New York, Ny, Us

Managed a global team of 15 employees and led development of firm IT standards. Designed and developed many of the systems still in use today. Member of Tech Steering Committee. Originally hired as a programmer consultant and progressed through a variety of roles after being converted to employee status in 1989. Developed leading products today known as Business Intelligence and client reporting systems. Pioneered the creation of a distributed computing environment.

Mathematics

Data Processing Degree, Computer Programming

Mathematics