Steve Ermish Email & Phone Number

Charlotte, North Carolina, US

A high growth Inc 5000 technology company accelerating the pace of change in business IT Infrastructures across the US. A co-owner and leading a team accountable for day-to-day finance and sales operations, product development, customer service, legal, HR, and back office IT.

Charlotte, North Carolina, US

- Generated $160K Monthly Recurring Revenue (MRR) by leading the creation of a Microsoft Cloud partnership and growing to Gold status in less than 2 years- Developed a go-to-market strategy that featured a first ever Technology Playbook by which Account Executives could search and select a matching solution provider to enhance customer success- Transformed.

Fort Mill, South Carolina, US

An environmentally friendly scent marketing startup company producing products designed to elevate the customer experience using the power of scent. A co-owner and responsible for leading the product development of new consumer and commercial products.- Designed the Printed Circuit Board (PCB), Firmware, and Sensors for two new connected scent products.

Charlotte, North Carolina, US

A venture philanthropy organization focused on investing in nonprofits who are attacking the issue of social and economic inequality in Charlotte. - Coach for SEED20, the annual program that spotlights social innovation across the greater Charlotte region.- Helped build the SVP Charlotte Corporate Partnership Program- Helped to bring a special SEED20 event.

Charlotte, North Carolina, US

• An $850M, 950 employee provider of Medicaid managed care services in North Carolina. Reporting to the CEO and part of the Executive Leadership Team. Leading a staff of 85 with a budget of $20M, and responsible for all.
• Played a key role in stabilizing the organization and restoring trust and credibility with the public and employees after joining the organization at a time of public unprecedented crisis.
• Led the organization through a digital transformation journey, completing strategic initiatives focusing on productivity, accountability, collaboration, culture, and positioning IT as a business partner.
• Transformed a waterfall development team to an agile product development team, completing software enhancement requests dating back to 2014, and reducing product backlogs from over 500 to less than 100 in 9 months.
• Developed and implemented a “Data Driven Business” strategy by establishing a data quality team, modernizing BI architecture, embedding data scientists with business leaders, and creating an ecosystem for self-service.
• Presented to the board of directors and secured funding to invest and elevate cyber security to a shared business responsibility. As a result of creating a security and risk executive committee and completing 4 key.

Charlotte, NC, US

• An $80M, 400 employee global leader in fragrance brand marketing, transforming commercial environments using the power of scent. Reporting to the CFO, leading a staff of 15 with a budget of $5M, and responsible for all.
• Developed and completed a comprehensive 120-day IT turnaround strategy, focusing on building executive partnerships, stabilizing business continuity, and developing teams in a high-growth business environment.
• Focused on developing technology as a competitive advantage by improving field sales tools, customer communications methods, lead nurturing tools, and automatic credit card payment options.
• Developed a “Core Platform” strategy and successfully executed global initiatives including Salesforce.com and other best-in-class SaaS platforms, building a technology portfolio, and positioning the company for future.
• Developed a “Data Driven Business” strategy and positioned data and analytics as a catalyst for improved business decision making.
• Developed performance management with succession planning, department objectives, and individual measurable goals, fueling a highly effective cross-functional team.

Étoy, Vaud, CH

• A $4B, 22,000 employee global leader in fresh produce, operating in 70 countries. Reporting to the CIO, and accountable for the strategic direction & daily leadership of a $30M, 150- person global IT operation.
• Created the value proposition & 3-year strategy for a virtual global organization known as the Enterprise PMO, presented to Chiquita’s senior executives, and delivered successful implementations of the largest business.
• Developed the integration framework by which Chiquita would acquire another company, responsible for ensuring that the objectives and benefits of the merger were achieved, including integration of the two companies’.
• Developed a process framework by which Chiquita’s senior executives from each region (Northern Europe, Southern Europe, Latin America, and North America) would collaborate through ongoing operations and budget.
• Led the company’s IT Sarbanes Oxley (SOX) 404 compliance efforts, thereby reducing deficiencies from 28 in 2012, to 5 in 2013, and 0 in 2014, significantly reducing business risk.
• Successfully implemented a procure-to-pay initiative for Chiquita, while identifying and improving business processes with alignment of key business functional leaders.

Étoy, Vaud, CH

• Led a complex $1.2M ERP migration which included consolidation of 3 systems and 35 3rd party application migrations with no business interruption, on time, and under budget.
• Project Manager for the Chiquita corporate HQ move to Charlotte, including setup of temporary business operations, and build-out of 6 floors at the NASCAR Plaza.
• Led business case analysis and formal RFP that resulted in signed contracts, contributing $400K in IT cost savings.
• Managed $5M-$10M of global technology projects annually.
• Involved in the acquisition of Verdelli Farms by implementing the standard set of IT services and applications, and merging their Active Directory into Chiquita.
• Designed and implemented Chiquita’s dual-carrier MPLS network to 105 global locations, contributing over $500K in IT cost savings.

Étoy, Vaud, CH

• Principle SME for all global network systems architecture
• Played a key role in Chiquita’s $855M acquisition of Fresh Express by consolidating facilities, integrating networks, and establishing new standards for global network architecture.

Richmond, VA, US

• A $5.7B Foodservice supplier to over 150,000 customer locations across the United States.
• Principle SME for all infrastructure & network systems architecture
• Played a key role in Performance Food Group’s $290M acquisition of Fresh Express by leading a new corporate data center build-out, whereby consolidating and standardizing all network, security, and server architecture..
• Invented the 6” patch cable which doubled network rack capacity.

Richmond, VA, US

• Principle resource for all server & network systems administration
• Played a key role in Performance Food Group’s $133M acquisition of Redi-Cut Foods by consolidating Active Directory, Exchange, and other business systems. Later included in Chiquita’s portfolio.
• Designed and implemented a Helpdesk application with new support processes & policies

Arlington, Texas, US

• Maintained network, servers, and daily IT operations for a Municipal Government of 375,000 residents.
• Supervised computer technicians and Helpdesk technician and assign daily workload from the Helpdesk database.

• Led web development and PC support for a Curriculum publisher servicing 6,000 schools in 145 countries.
• Developed corporate intranet including online ordering, order status, account status using SSL, SQL, and VB5 technology
• Created and enhanced JAVA, ActiveX, and CGI applications
• Designed hardware/software inventory database within MS Access

GB

• Repaired and serviced computers, printers, and notebooks for a computer manufacturer.
• Solved hardware/software problems

Education record

Information Systems