It Support Engineer Ii (Inventory Admin)
CurrentDemonstrated expertise in organizing, communicating, and executing end-of-life system replacement and new hire system deployment.Established electronic waste process by collecting and applying security requirements, such as on-site hard drive destruction, and scheduling pickup.Proficiently managed the procurement process for the IT Systems Infrastructure team, from Purchase Order Request (POR) to Receiving.Successfully monitored and triaged tickets, providing remote support as part of the Service Desk team and customer-facing support as part of the Desktop Support team.Submitted over $300,000-$600,000+ in cost center chargebacks.Proficient in using tools such as Bomgar, Abm, Jamf, AppSheet No-Code App Development, Salesforce, and ServiceNow.Experienced in Inventory Management, Purchasing, and Desktop Application Support.