Built and launched an application that helps the sales team track leads so they can recommend appropriate next-action for improvements in my first month at Indeed.Built internal tools for managing and providing insights to other internal applications.

Implemented performance improvements for Studio Director/Presenter and implemented new features on the various product offerings at Cvent. Particularly, worked on the do-it-yourself, DIY for our product offerings (Studio Director/Presenter), thereby cutting off the need for event technical-savvies and putting the real power in the hands of our product users.

Leads a team of seasoned software engineers in delivering the web experience of Togo RV, the primary application of Togo, a recreation vehicle, RV servicing/supporting company with notable presence in the US, Australia and New Zealand in order to expand its reach beyond the already captured market.Key AchievementsThe web application is now available for use in the US, Australia and New Zealand; and work is underway to launch it to the Canadian market.

Primarily, I was hired to carry out code rescue for the flagship application, EagleLite which was performing poorly and gulping more that 70% of revenue on support costs. I drove the redesign and re-implementation through agile practice, which improve code quality, reducing bugs and supporting costs with cut in products time-to-market.Key AchievementsInstrumental in reducing technical support cost by over 70% and processing TAT cycle by 45%; by re-designing our major flagship… Show more Primarily, I was hired to carry out code rescue for the flagship application, EagleLite which was performing poorly and gulping more that 70% of revenue on support costs. I drove the redesign and re-implementation through agile practice, which improve code quality, reducing bugs and supporting costs with cut in products time-to-market.Key AchievementsInstrumental in reducing technical support cost by over 70% and processing TAT cycle by 45%; by re-designing our major flagship product used by our telecom partners and score a huge one by leading the first team to migrate services from OCS1 to OCS2 during an expansion program.Technologies: Apache Kafka, React.js, Socket.io, TypeScript, JavaScript, Express.js, Oracle, PostgreSQL, Redis and Node.js. Show less

Oversee the entire technical requirements of software solutions and applications from solution design, implementation, deployment and support. Key AchievementsDesigned and implemented systems to track, hold and retain customer patronages, which yielded 45% increase in patronage and retention; and turned 72-hour TAT operations to real-time operations.Technologies: PHP, JavaScript, jQuery, MySQL, PostgreSQL, Microsoft SQL Server and Oracle.

Promoted customer satisfaction for the Internet Protocol Contact Center, IPCC product line by helping clients customize our solutions to their specifications and was involved in product life-cycle management.Technologies: C++, Java and JavaScript.

Led a team of 5 members that implemented a missing feature on CDMA networks, (the USSD- Like interface) for a telecom coy and provided technical consultancy for projects.Technologies: Java, JBoss Netty, Apache Struts 2, JavaScript, HTML, PHP, CSS, PostgreSQL, Kannel

Led a team of 6 vibrant developers at UCI start-up to developed the core services for a start- up telecom coy, positioning UCI as a company to beat!Technologies: Python, Java, C#, Apache Tomcat, JSON, JavaScript, HTML, CSS, MySQL.

Developing, provisioning and managing mobile contents using both .NET and Java.Carry out research into ways of improving products development, performance and time-to-market of products.Liaise with clients in order to factor solution requirements and to discuss common solution approaches as a standard for content providers.Technologies: Java, JSF, JSP, CSS, MySQL, PostgreSQL, ASP.NET, C#, JavaScript, HTML, Kannel