Stephen Faulkner-Atkinson Email and Phone Number
Liverpool, GB
Stephen Faulkner-Atkinson's Location
Liverpool, England, United Kingdom, United Kingdom
Stephen Faulkner-Atkinson's Contact Details
Stephen Faulkner-Atkinson work email
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Stephen Faulkner-Atkinson personal email
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About Stephen Faulkner-Atkinson
Helping Corporate Leaders Harness the Power of Fractional Consulting for Agile, Cost-Effective SolutionsI’m Steve Faulkner-Atkinson, MD of Greenlight Partners, I help forward-thinking corporate leaders - budget holders, hiring managers, and talent strategists - transform their workforce strategies through fractional consulting.What’s fractional consulting? It’s the smarter way to bring expertise into your business. Instead of committing to full-time hires or juggling overpriced consultancy retainers, fractional consultants give you just what you need, when you need it.Our network of highly skilled professionals delivers:✅ On-demand expertise to drive projects, solve challenges, or fill gaps—without the overhead of permanent roles.✅ Quality delivery from experienced specialists who hit the ground running.✅ Cost-effective solutions that stretch your budget further while delivering results faster.I’ve built my career understanding what businesses need to thrive in rapidly changing environments.My team and I specialise in making connections that matter - bringing seasoned experts into roles where they can add immediate value. From short-term transformations to long-term operational enhancements, we help you achieve your goals while keeping your workforce strategy lean and agile.Ready to explore how fractional consulting can elevate your team’s performance? Let’s connect and start the conversation.👉 Visit https://www.greenlight-partners.co.uk/ or https://www.fractionalroster.com/ to learn more.Partnering with Niche Consultancies and Recruitment ExpertsWe don’t just work directly with corporate teams - we’re also a trusted partner to niche consultancies and recruitment agents.Through our global roster of fractional consultants, we enable you to scale your offerings, meet client demands faster, and deliver high-quality outcomes.Whether you need to enhance your talent pipeline, secure top-tier consultants for specialised projects, or expand your geographical reach, our network gives you access to a curated pool of experts ready to step in and deliver.Together, we ensure that your clients receive seamless service and measurable results - every time.
Stephen Faulkner-Atkinson's Current Company Details
Stephen Faulkner-Atkinson Work Experience Details
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Managing PartnerGreenlight Partners (Fractional Consulting Experts)Liverpool, Gb
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Managing PartnerGreenlight Partners (Fractional Consulting Experts) Apr 2023 - PresentLondon, Gb -
FounderThe Expert Integration Group Jul 2021 - PresentAt The Expert Integration Group (www.teig.co.uk) we believe that SMEs deserve the same support as large Corporates receive during acquisition integration, at an affordable price with a team who cares as much as you do. Our turnkey package protects owners from the distraction of integration. We are part of your team for as long as you need us. We collaborate with every stakeholder to bring technology, processes and cultures together.Our Key Differentiators:• We only provide proven experts for acquisition integration• We provide small expert teams, with less juniors than the large consultancies. This means our teams can quickly add value• We offer efficiency and proven expertise, coupled with lower structural costs• We offer professionals from our network where the skills and profiles are tailored to your needs• We offer the flexibility and agility of a smaller hungrier firm, which is more suited to our client's needs than that of a larger consultancy• We are passionate about working collaboratively with our client teams and their partners – we only win together!• We will transfer knowledge in-house because our Consultants are embedded in our client’s teams and not a separate, suited clique• We can provide Consultants on a full-time, part-time, or fractional basis to provide the best value fit for the required tasksOn my LinkedIn posts...Keith Basnett COO said "Steve you and your team will be ideal in helping SMEs integrate or grow, given your broad understanding from previous experience in larger integrations" & Enda Breslin said "You've definitely hit a sweet spot with this one.1.) The SME market is huge2.) SME's are maturing and realize they can't do everything themselves.3.) Outsourcing is the only viable way to grow."► If this aligns with what you are looking for and are interested in learning more about how we could help you integrate your new acquisition then e-mail hello@teig.co.uk
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DirectorZefa Ltd May 2012 - PresentLiverpool, GbIn the last 9 years, Zefa have delivered transformational business change programmes (people, process, technology) for the following clients;SW Energy | Missguided | YPO | Now Consulting | Shop Direct Finance Company | Capita Business Services | Capita Consulting | AnaCap Financial Partners (Private Equity) | Cabot Finance | Apex Credit Management | Shop Direct | Co Op Funeral Care | Transaction Partnership Ltd | MatalanThese clients have had the following outcomes delivered: multi £m resource savings, partially and fully outsourced operations, upgraded, replaced and decommissioned IT applications and infrastructure, mitigated financial, legal and operational risks to the international supply chain, new and amended TOMs, Financial Regulator issues remediated, data migration of 6m customer accounts across 12 brands and £126m of arrears balances. These outcomes were delivered through leading globally dispersed cross-functional in-house and 3rd party teams.► If you are about to start a transformation or are a Recruitment Agency looking for independent transformation experts who drive outcomes through collaboration, I’d be happy to speak with you. E-mail steve.faulkner-atkinson@zefaltd.com -
Program ManagerPost Office Ltd Sep 2021 - Nov 2024London, England, GbSupply Chain Transformation Leadership Highlights;1. National Stock Centre Outsourcing: - Successfully led the outsourcing of the National Stock Centre to a third-party logistics (3PL) provider, driving operational efficiency and significant financial gains. - Delivered the project within budget (£9.1M), significantly funded through the sale of the former site, and set up to achieve a total benefit of £26M through streamlined operation.2. Head Office Relocation: - Spearheaded the relocation of the Central London Head Office, optimising the workspace by reducing the footprint from 55,000 sq. ft. to 17,500 sq. ft. - Created a modern, aesthetically pleasing environment designed to enhance employee engagement and attract top talent. This initiative addressed key questions such as:(i) What makes an office a great place to work?(ii) Why do I come into an office?(iii) What will help attract and retain talent?(iv) What makes the commute worthwhile? - Managed budget of £4M to deliver benefits valued at £22M through reduced annual costs, while fostering a workplace culture that prioritises collaboration and well-being.3. Mentorship and Team Development: Mentored and developed a high-potential team member, fostering their professional growth and enhancing team capabilities. Ensured knowledge transfer and empowerment of permanent staff for long-term success. -
Program ManagerMissguided Jul 2020 - Jul 2021Manchester, GbMissguided are an exciting, dynamic, high growth online global fashion retailer. My role was to provide external expertise in the shaping and delivery of a programme of initiatives to increase global sales, reduce costs and mitigate risks to the P&L through a mix of in-house and 3rd party suppliers -
Program ManagerYpo Mar 2020 - Jun 2020Wakefield, West Yorkshire, GbYPO, owned by 13 local authorities, enable their customers to have a better deal on an extensive set of products and services by and negotiating consolidated deals. My role was to advise the Board on a new programme methodology, governance structure and toolkit to support them in managing future growth programmes. -
Program ManagerShop Direct Finance Company Limited Aug 2017 - Oct 2019The Chief Risk Officer agreed a transformational business change programme for Customer Excellence with the Board.> Zefa Ltd provided services in the shaping and delivery of the transformational programme, which included; agreed changes to the PPI TOM, partial outsourcing of PPI activity (following a successful trial), upgraded complaints management system, delivered several PPI remediation projects (including Plevin and Recurring Non-Disclosure Of Commission), cancelled all remaining UK & ROI PPI policies, created new irresponsible lending TOM, carried out strategic review of non PPI complaints handling and shaped a programme to deliver changes in how and where these are handled and shaped future estate changes.> Mentored two permanent Project Managers.
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Information Technology Delivery ManagerCo-Operative Funeralcare Feb 2017 - Jul 2017GbCo-op Funeral Care Head Of IT had an ambitious IT change portfolio to deliver in a challenging timescale and needed external expertise to achieve this.> Zefa Ltd provided services in the shaping and delivery of a set of IT application related projects by both in-house teams and 3rd parties. -
Data Migration & Implementation ConsultantMatalan Jul 2016 - Jan 2017Liverpool, Merseyside, GbMatalan needed help with their data migration and implementation when replacing their E-Commerce platform.> Zefa Ltd provided services in creating a strategy for both work streams, managing the definition, build and test phases of the data migration work stream. The services provided also included the provision of templates to manage test pipe activities and templates, governance to define and manage the implementation cutover activities for each phase. -
Program ManagerShop Direct Finance Company Limited Mar 2015 - May 2016Shop Direct Finance Company's CEO had agreed a PPI remediation programme with the regulator and Zefa Ltd provided services to rescue the programme that was 6 months behind plan with a fixed end date.> Built a highly energised and collaborative cross-functional team, delivering a new contact centre (with a panel-regulated supplier from zero to fully operational in under 4 months). Defined full governance structure, process documentation and the recruitment / training of operational staff. > Delivered FCA agreed scope in fixed, challenging timeline and with three levels of control / oversight to monitor performance against key criteria. The contact centre was then closed and residual elements transitioned into BAU.
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Program ManagerShop Direct Finance Company Limited Aug 2013 - Feb 2015The Insurance Director needed external expertise to deliver a strategic digital transformation, by expanding their insurance portfolio with a greater focus around their online presence.Zefa Ltd provided the following services;> Shaped an Insurance programme for the phased delivery of 4 new insurance products. Delivered two new home insurance products to the customer via Shop Direct, through affiliates and two aggregators. Agreed contracts with nine contracting parties. Led delivery across four companies, with challenges in aligning change cultures and delivery methodologies (both agile and waterfall) across all companies.> Mentored a permanent Project Manager and helped to establish a Programme and Portfolio Management Practice, to ensure consistency in approach and best practice.
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Senior Project ManagerCapita May 2013 - Jul 2013London, England, GbAs part of an outsourcing deal with Lloyds Banking Group (LBG), Capita were ramping up their PPI claims team by 200 people. A key objective was for Capita to demonstrate their capability, as part of a strategy to extend their existing outsourcing contract with LBG. This was a pre-planned short-term engagement of Zefa Ltd.> Zefa Ltd provided services around the governance and oversight to monitor the progress of recruitment, training and the journey to competence. 161 new recruits and 43 re-trained staff were transitioned into BAU. -
Senior Project Manager & Programme Test ManagerCabot Financial May 2012 - Dec 2012Kings Hill, Kent, GbFollowing a M&A, a VC business were bringing two debt management businesses together on a new single target operating environment with combined business processes, in preparation for a sale. > Key challenges were (i) lack of maturity in approach and processes for delivering complex releases, (ii) lack of control around Data Migration and BI / Data Warehouse projects and (iii) testing function without full ‘buy-in’ from the business or project teams. > Zefa Ltd provided the following services; expertise in release management, project recovery and test management. Completed skills transfer and provided approach / templates for managing releases and managing environments / code configuration. Introduced greater degree of control and risk mitigation across projects, business approval of programme testing scope. Introduced greater degree of planning in test phase preparation and execution. -
Head Of Business Planning - Programme ManagementShop Direct Group Feb 2011 - Mar 2012Speke, Liverpool, Merseyside, GbThe Group had several instances where the cross-functional commercial plans were mis-aligned, resulting in multi £m additional costs. We facilitated the creation of cross-functional seasonal commercial plans (£1.2bn), that fully aligned with the Group strategy, and tracked readiness to season launch. > My responsibilities were (i) to challenge resistance across the group to engage in the process from key directors, (ii) facilitation of the two-stage creation of commercial plans and assuring readiness to seasonal launch and (iii) cascading plans to all operational functions and across all senior management. -
Portfolio Manager, Programme Manager And Delivery ManagerShop Direct Group Sep 2005 - Feb 2011Speke, Liverpool, Merseyside, GbKey successes> Led team of permanent / contract Programme Managers, Project Managers, Business Analysts and 3rd parties in the shaping & delivery of the Group’s largest business and technical change portfolio (Financial Services) of circa. 50 projects on an ongoing basis. Assured all projects adhered to the project delivery framework and were delivered to time, cost and quality > Managing the shaping and delivery of one of the Group’s 6 strategic imperatives. Delivering +£10m EBITDA benefits> Led mix of business & technical teams consisting of permanent, contract and 3rd parties in the migration of 6m accounts and +£150m of debtor balances in one of Europe’s largest business transformation programmes> Leadership role formally recognised at annual Shop Direct Group senior management conference> Delivered pragmatic European, UK and ROI legislative and regulatory change> Member of the leadership team that created a Programme / Project Manager skills & behaviours matrix to support career development within the performance management framework
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Project ManagerEveryday Financial Solutions Jan 2004 - Sep 2005Liverpool, Merseyside, GbA change management function had been set up to shape and deliver their change projects> Led a mix of business and technical teams (permanent, contract and 3rd party resource) in the migration of 1.5m accounts from a legacy platform to a TOE> Led a technology market review of dialler solutions> Led strategic review of replacement options, costs and benefits for UK and ROI Marketing Recruitment systems with market leading credit reference agencies -
Systems Analyst, Senior Systems Analyst, Principle Systems AnalystLittlewoods Shop Direct Group Apr 1996 - Dec 2003Key successes• Lead analyst on a replacement marketing recruitment system, which involved a partial outsourcing to Equifax credit reference agency and subsequently managed the production support team• Managed the systems analyst team for Shop TV; delivering state-of-the-art IIVR system and debt management system• Managed both the systems analyst and production support teams for the Creative & Book Production systems; delivering replacement state-of-the-art IT infrastructure, processes and systems
Stephen Faulkner-Atkinson Skills
Program Management
Stakeholder Management
Change Management
Business Transformation
Governance
Project Portfolio Management
Influencing
Strategic Planning
Project Delivery
Social Influence
Business Process Improvement
Leadership
Business Case
Outsourcing
Business Process Mapping
Prince2
Itil
Strategy
Business Process
Process Improvement
Performance Management
Cross Functional Team Leadership
Software Project Management
Business Intelligence
Project Planning
Management
Pmo
Resource Management
User Acceptance Testing
Programme Delivery
It Strategy
Benefits Realisation
Service Delivery
Data Migration
Requirements Gathering
Testing
Stephen Faulkner-Atkinson Education Details
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North East Wales InstituteComputer Studies
Frequently Asked Questions about Stephen Faulkner-Atkinson
What company does Stephen Faulkner-Atkinson work for?
Stephen Faulkner-Atkinson works for Greenlight Partners (Fractional Consulting Experts)
What is Stephen Faulkner-Atkinson's role at the current company?
Stephen Faulkner-Atkinson's current role is Managing Partner.
What is Stephen Faulkner-Atkinson's email address?
Stephen Faulkner-Atkinson's email address is st****@****ltd.com
What schools did Stephen Faulkner-Atkinson attend?
Stephen Faulkner-Atkinson attended North East Wales Institute.
What skills is Stephen Faulkner-Atkinson known for?
Stephen Faulkner-Atkinson has skills like Program Management, Stakeholder Management, Change Management, Business Transformation, Governance, Project Portfolio Management, Influencing, Strategic Planning, Project Delivery, Social Influence, Business Process Improvement, Leadership.
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