Stephen Fox Email and Phone Number
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Technology executive with 25+ years of successful leadership experience within the Financial Services and Insurance Industries.Owner and principal consultant for a technology consultancy specializing in cybersecurity and project portfolio management (PPM). My passion lies in taking a disciplined approach to project management and safeguarding digital assets, mitigating threats, and staying ahead of emerging risks.My experience includes:Leadership - held leadership roles within multiple organizations. Owned business and IT relationships, aligned business strategy with technology delivery, and developed and led high performing technology teams. Project Portfolio Management (PPM) - led strategic planning and execution of complex portfolios, programs, and projects. Experience designing and implementing Enterprise Program Management Offices (EPMOs) from the ground up including PPM platform implementations - Smartsheet PPM and Smartsheet Resource Management. And designing and operationalizing effective governance frameworks and processes.Cyber Security - experience protecting against cyber threats, breaches, and vulnerabilities. Led a strategic Zero Trust Security program for a multibillion dollar insurance company. Currently, leading the delivery of a multi million dollar cyber security program for a multibillion dollar international title insurance company.Software Development - expertise in creating secure, scalable software solutions.Infrastructure - experience implementing and supporting robust infrastructure for optimal performance (on-premise, cloud, and hybrid).Business Requirements Analysis - experience developing functional and technical requirements and optimizing business processes. Established a Business Analysis Center of Excellence (COE) for a Specialty P&C Insurance Company. Vendor Management - extensive experience developing strong partnerships for seamless operations and mutually rewarding contractual relationships.Budget & Financial Management -experience with financial and budget management for IT departments and ensuring the efficient allocation of resources, cost controls, and financial sustainability.
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Vice President, Head Of It Management Services (Itms)Gbli | Global IndemnityAtlanta, Ga, Us
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Cyber Security Program Manager (Consultant)Global Title Insurance Company (Through Cyber Fox Consulting, Llc) Jun 2024 - PresentLeading a strategic cyber security program to enhance security posture and compliance. Accountable for governance, including steering committee facilitation, stakeholder alignment, executive reporting, project management, and risk management.Collaborate with cross functional teams across IT, security, and business units to drive program success. And effectively manage budgets, timelines, and resources, ensuring delivery of projects within scope while maintaining high stakeholder satisfaction.Key Program Projects:• Secure Services Edge (Netskope) Implementation: advanced cloud security solution deployed enterprise wide to protect users and data in real time.• CrowdStrike Falcon Implementation: strengthen endpoint detection and response capabilities across the enterprise.• VPN Replacement with MFA: transition to modern, secure remote access solutions by implementing multi-factor authentication (MFA).• Web Application Firewall implementation (Cloudflare WAF): safeguard web applications against advanced threats and mitigate attack vectors.• Application Control (Threat Locker) Implementation: application whitelisting and endpoint control to minimize unauthorized application usage.• API Security Management (Noname) Implementation: implement an effective API security strategy focused on API governance, monitoring and testing.
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Head Of It Management Services (Itms), VpGbli | Global Indemnity Mar 2022 - Jun 2024Bala Cynwyd, Pennsylvania, UsProvided leadership for IT Management Services:• Accountable for business relationship management, business and IT strategy alignment, project roadmap development, project portfolio management, IT Budgeting, Vendor Management, Business Analysis, and IT Governance.• Defined and implemented an IT governance framework including strategic and operational governance. Chaired IT Steering Committee with the CEO and business leadership.• Established EPMO from the ground up including the design and implementation of a project management framework and Project Management Platform (Smartsheet).• Led a team of project managers and business analysts to ensure successful project delivery. 90+% of projects were delivered on schedule and on budget.• Developed and implemented annual IT budgets. Tracked expenses to ensure adherence to the budget plan. Reduced expenses by more than 30% while maintaining quality of service. • Successfully managed vendor relationships and ensured the development of mutually beneficial contracts. -
Senior Program Manager, Vp (Enterprise Technology Portfolio)Axis Capital May 2014 - Mar 2022Pembroke, Hm, BmAccountable for an enterprise technology portfolio supporting the strategic objectives of the CTO and CISO. The portfolio included sub-portfolios containing ~60 programs and projects annually. Accountable for aligning portfolios with strategies, annual budgeting and forecasting, demand and capacity management, vendor relationship management, global organizational leadership, portfolio governance, and program and project delivery.KEY ACCOMPLISHMENTS:•Led a major strategic program to transition support for 200+ applications to a managed services model as part of a 5-year, $100MM sourcing engagement. The outsourcing of application and infrastructure to two sourcing partners achieved a $15MM annual cost savings after 3 years and the delivery of IT as a Service governed by SLAs. After 5+ years, led a major program to consolidate services with a single vendor as part of new 5-year contract (est. 32% annual savings by year 3). •Led the delivery of a multi-million-dollar Transformation Portfolio aligned with an enterprise ‘Cloud Smart’ strategy to increase operational efficiencies, reduce operating costs, improve agility with Azure DevOps, and enable new opportunities in digital business – design and implementation of hybrid cloud environment & application migrations to IaaS, PaaS & SaaS. •Led the delivery of a high-profile Cyber Security Portfolio to remediate risk exposures identified through internal and external audits and deliver new capabilities to improve the security posture for the enterprise. Led a $10MM+ multi-year program to transition the security architecture from network-perimeter-defense to a Zero Trust model. Program includes 16 projects to deliver new security capabilities and platforms including CrowdStrike, Z-Scaler ZPA, Cisco Tetration, and SailPoint Identity-Now. -
Program Manager, Vp (Insurance Segment Programs)Axis Capital May 2010 - May 2014Pembroke, Hm, BmLed the planning, execution, and delivery of high priority, strategic, transformational engagements within the Insurance Segment across a global organization of 100+ matrixed resources and delivery partners collaborating across three continents. KEY ACCOMPLISHMENTS:•Led a 3-year, $15MM+ strategic business engagement that increased the transparency and efficiency of underwriting operations through the standardization of business processes across seven business units and the implementation and integration of a 3rd party SaaS based underwriting platform which automated previously manual processes. •As part of a 5-year, multi-million-dollar program to implement the Duck Creek policy administration system across the Insurance Segment, led the systems integration for the platform’s policy, billing and claims modules with services including financial systems, CRM, document management, legacy applications, payment platforms, and the data warehouse.•Led a high-profile strategic initiative to improve stability, performance, and orchestration of data warehouse platforms and BI batch processes which provide critical business intelligence from core applications to the underwriting teams; reduced batch cycle execution time from >12 to <4 hours, reduced the number of days per month business impacts occurred from an average of 10 per month to <1, and significantly improved the mean time to resolution (MTTR) for incidents.
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Sr. Director Of Business Technology, Property & Casualty | America’S DivisionCrawford & Company Oct 2008 - May 2010Peachtree Corners, Georgia, UsLed a global, cross-functional team of 50+ technology professionals throughout the U.S., India, Latin America, and Canada. Owned the IT business relationship with the CEO and his leadership team and directed the overall IT strategy, project portfolio, resources, and multi-million-dollar technology budget to ensure a seamless alignment with division needs. KEY ACCOMPLISHMENTS:•Pioneered a technology strategy aligned with the divisions growth strategy which enabled a strategic transition from a transactional claims operating model to a holistic business process outsourcing (BPO) model for claims operations; aligned the multi-million-dollar project portfolio and technology organization with the strategy and led the successful delivery of the required capabilities including: •Standardized interfaces for the integration of client policy administration systems with Crawford’s proprietary claims administration systems.•Providing clients with real time transparency into the status of their claims and claims handling performance against SLAs through online reports and web-based claims dashboards with drill down capabilities.•Mobile solutions for claims adjusters to improve the speed and accuracy of claims handling. •Unified communications platform for the call center to ensure quality interactions with the client’s customers.•Ensured a superior claims handling experience for the division’s clients and adherence to claims handling SLAs through the successful prioritization, planning and delivery of new capabilities within a proprietary claims’ management platform supporting claims operations across all North America. -
Director Of Software Design & DevelopmentAig Feb 2002 - Oct 2008New York, Ny, UsPromoted rapidly to Director of Software Design and Development. Owned the IT business relationship with the senior leadership for two business units and directed the overall IT strategy, project portfolio, resources, and budget to ensure a seamless alignment with business strategy. Oversaw a technology function with 50+ employees with supply elasticity provided by independent contractors and delivery partners. KEY ACCOMPLISHMENTS:•Led the design, development, distribution, and ongoing enhancement (>300+ per year) of a new policy administration system and point of sale systems (MVR, CLUE, Etc.) for the non-standard automobile insurance product. The new platform enabled expansion of the distribution channel from 8 states to more than 45 and increased revenue for the product line from $500MM to more than $1B over a five-year period. •Aligned technology and business strategy and led the design, development, distribution, and ongoing enhancements for a new technology platform that enabled the formation of a new Specialty Lines business unit that contributed $200MM in revenue annually. The Specialty Lines unit added new specialty insurance product lines including motorcycle, recreational vehicle, and commercial vehicle. •Ensured minimal loss of revenue due to system downtime by ensuring reliable and scalable business operating platforms and owning 24x7x365 operational support and maintenance for business critical technology platforms including policy administration systems, point of sale systems (MVR, CLUE, etc.), server-side applications and services, and mainframe.
Stephen Fox Skills
Stephen Fox Education Details
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Georgia State University - J. Mack Robinson College Of BusinessComputer Information Systems -
Texas A&M UniversityFinance
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Texas A&M UniversityFinance
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Texas A&M UniversityFinance
Frequently Asked Questions about Stephen Fox
What company does Stephen Fox work for?
Stephen Fox works for Gbli | Global Indemnity
What is Stephen Fox's role at the current company?
Stephen Fox's current role is Vice President, Head of IT Management Services (ITMS).
What is Stephen Fox's email address?
Stephen Fox's email address is st****@****tal.com
What schools did Stephen Fox attend?
Stephen Fox attended Georgia State University - J. Mack Robinson College Of Business, Texas A&m University, Texas A&m University, Texas A&m University.
What are some of Stephen Fox's interests?
Stephen Fox has interest in See 1+see Less, Exercise, Fantasy Football, Technology, Snowboarding, Investing, Reading, Hiking, Sports, Golf.
What skills is Stephen Fox known for?
Stephen Fox has skills like Software Design, Strategic Planning, Capital Budgeting, Sdlc, Program Management, Portfolio Management, Software Development, Software Project Management, Certified Project Manager, Solution Design, Financial Analysis, Account Management.
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