Building the VMware of GPU: a drop-in, no-code, no-hardware solution to GPU scarcity.

Designed, developed, and launched a Partnership program for leading Salesforce System Integrators (SIs) worldwide, opening up a critical new Sales channel.

Built and led high-performing Product, Engineering and Operations teams to develop, maintain, support, and grow the top-rated 3rd-party application on the Salesforce AppExchange (4.9/5 rating with 300+ reviews), acquired by SurveyMonkey in September 2019. Worked closely with the rest of the executive team to execute against our identity as a high-value CX solution for Salesforce, raising Average Sales Price by 5x.

Joining as the 5th member of the startup team, I played a broad-based role centered on Product Development as well as leading and/or contributing across Engineering, Sales, Sales Engineering, Sales Operations, Customer Success, and Product Marketing. Drove the product and go-to-market from a self-service general-use survey tool to an enterprise, sales-driven CX solution for Salesforce, bringing 10x growth and the additional responsibility of leading our Customer Experience practice as CXO.

Built the product team responsible for the most widely-used cloud technology in education worldwide, leading to acquisition in 2014 for $752M.• Revamped best-of-breed plagiarism detection service to make it more accessible and intuitive, optimize signal-to-noise as appropriate to the use case, and improve search at scale, enabling rapid penetration into developing markets and into whitespace in developed markets.• Designed and delivered iPad grading app with full enterprise support and offline sync capabilities. The app has been downloaded over 100k times and been used to grade over 600k assignments.• Refactored the core Turnitin service from a writing-centric solution to an e-submission platform, broadening product reach and helping to drive 107 percent dollar renewal rates.

• Developed and implemented Turnitin’s product roadmap, including the Turnitin Document Viewer, a rich web interface for teacher/student collaboration that united Turnitin’s three core services, driving 25%+ CAGR in revenue from 2009 to 2013 and 30%+ CAGR in EBITDA. • Formulated and implemented API product strategy to enable hundreds of partner and customer learning management systems to integrate with Turnitin, providing the primary access route for 45% of licensed users.

• Led cross-functional teams spanning multiple vendors to design, develop, test and deploy business-critical solutions for automotive and media customers.• Overhauled consumer-facing Build Your Toyota vehicle configurator, leading to 18% increase in leads generated.• Designed, developed and delivered critical enterprise systems for Toyota-Lexus-Scion, including dealership service systems, sales systems and web services for client applications to obtain real-time vehicle inventory.• Managed team of 20 through design, development, testing and deployment of Adobe Photoshop and AIR Marketplaces.

• Gathered requirements and managed execution for numerous software projects ($35M+ annual revenue) in support of therapeutic drug trials for Pfizer, Novartis, GlaxoSmithKline, Merck, Amgen and 30+ other biotech and pharmaceutical companies, including 12 of the top 15.• Designed system to convert data and imaging for existing legacy trials into a common format, mitigating risk and yielding a 20% efficiency gain.• Overhauled business process for internally managing clinical data by designing and implementing a new tracking system.

• Prototyped, presented and implemented customer and employee solutions pre- and post-sales for 30+ top hospitality companies like Hilton, JetBlue and Dollar-Thrifty Auto Group, leading to measurably positive outcomes for customers and to 90%+ annual growth in professional services revenue.

• Conceived, designed and developed configurable SaaS survey and analytics platform for customer feedback via web and contact center that became the flagship product underpinning 50% annual revenue growth.• Designed and implemented a data warehouse for customer and employee demographics and feedback.