Steve Goodburn Email & Phone Number

mdj2 is a consultancy supporting leaders, who are passionate about their business, customers and colleagues, to solve their biggest challenges.Every member of our team has held senior roles at leading retailers, so we know first-hand what it takes to succeed in the real world.We deliver real and measurable outcomes across a wide variety of projects relating to GROWTH | EFFICIENCY | CHANGEWe work with leaders in the retail and consumer sectors in the UK and Europe. 90% of our projects are either repeat business or personal recommendation from satisfied clients.

Creation, development & execution of the Value Chain strategy for B&Q, covering people, processes & systems.

Leadership of the Supply team with the accountability for stock & product availability for B&Q stores.

Leadership of the Category Management & Buying teams of B&Q's Seasonal categories with accountability for sales & margin.

Leadership of the Central Commercial functions covering Programme Management of the Commercial Change Programme (Range Change), Trading Planning, Supplier Strategy, Commercial Systems, QA & Direct Sourcing

Leadership of the Operations strategic change programme covering people, processes & systems. Category Management of B&Q Financial Services (from launch) & the Installations businesses. Creation and operation of B&Q Call Centres, Installation Service Centre, Customer Services.

Leadership of the Systems team accountable for the development & implementation of systems & processes covering Retail Operations, Supply Chain & Distribution.

Management & exploitation of core Supply Chain systems & business processes.

Accountable for the design, development & implementation of all instore systems and processes together with the associated change management required.

Leadership of a team of store managers to deliver sales, store standards, customer service within cost budgets.

Management of a number of stores, primarily in London

Mba, Retailing & Wholesaling

Education record