Steve Gravener Email & Phone Number

London Borough Of Bexley + London Borough Of Bromley

Website administrator of library service websites for two London boroughs, responsible for development, content creation, and maintenance using Axiell Arena (a 3rd party module built on top of the Liferay CMS) alongside HTML + CSS. I handle technical enquiries received from the public, and troubleshoot issues reported by staff.Admin of social media accounts on behalf of two London borough library services, regularly creating content (I am familiar with Hootsuite), engaging with the… Show more Website administrator of library service websites for two London boroughs, responsible for development, content creation, and maintenance using Axiell Arena (a 3rd party module built on top of the Liferay CMS) alongside HTML + CSS. I handle technical enquiries received from the public, and troubleshoot issues reported by staff.Admin of social media accounts on behalf of two London borough library services, regularly creating content (I am familiar with Hootsuite), engaging with the public, and dealing with customer enquiries.Updating of content held in two library service mobile apps using a CMS from Solus. Recently seconded to design and develop a local services database website on behalf of Bexley Adult Social Care using Marketplace (CMS from OCC).Monitoring and reporting of statistics from all of the above using Google Analytics and other tools.Design and delivery of IT training to staff including full Advanced Library Management System (ALMS) training, booking systems, telephony, council software relating to parking permits, financial transactions, and more. Design and delivery of IT training to the public on topics including MS Office, iPads, Android, HTML, Internet safety, eBooks, and more. I’m registered with the BCS and invigilate ECDL qualification tests in our test centre.Regular work with people with additional needs, making use of assistive technologies where required. Outreach work at local community groups and events to promote library services.Organisation and delivery of events designed to increase library visits, including monthly reading groups for the visually impaired, a weekly gaming club for 11-19 year olds, and monthly “ITea & Biscuits sessions” to engage older people with technology. Show less

Bexley Libraries

Assisted the Information Systems Officer in operating the Advanced Library Management System (ALMS) and other IT applications, carrying out systems administration functions and other procedures as required.Provided accurate and timely statistical data and management information on the use of equipment and software, to identify deficiencies and recommend improvements.Monitored the operation of Library IT systems, Investigating and delivering corrective procedures to both hardware… Show more Assisted the Information Systems Officer in operating the Advanced Library Management System (ALMS) and other IT applications, carrying out systems administration functions and other procedures as required.Provided accurate and timely statistical data and management information on the use of equipment and software, to identify deficiencies and recommend improvements.Monitored the operation of Library IT systems, Investigating and delivering corrective procedures to both hardware and software, to ensure effective operation of the systems.Designed and delivered a range of ICT courses to the public, and trained staff in the use of IT equipment, facilities and services. Provided guidance and assistance in the use of library IT facilities, equipment and services, to encourage and promote the use of the service by all sections of the community.Produced procedure documentation and manuals.Liaised with contractors on the maintenance and repair of hardware, software and peripherals, through the IT Manager where appropriate. Show less

Bexley And Greenwich Libraries

Researched, designed and delivered community learning courses.Collected and analysed data to guide decisions on future activities.Trained and developed library staff through the delivery of appropriate courses.

Online

I run a popular tabletop gaming themed blog using the WordPress CMS receiving around 50,000 visits each month, in combination with a range of connected social media accounts.

Ciw Advanced Html5 & Css3 Specialist

Ilm Level 3 Leadership And Management

Ciw Web Foundations Associate Qualification

The above Certified Internet Webmaster qualification consists of these three qualifications: • Internet Business Associate • Site.

Supporting Individuals In The Use Of Assistive Technology (Ocn Level 2)

Diploma In Teaching In The Lifelong Learning Sector (Dtlls)

Jeb Level 3 Certificate In Education Practice: Ict Skills

Ecdl + Ecdl Net Navigator

I’m now registered with the BCS and invigilate these tests in our test centre.

Education record

A-level Geology 8x GCSE’s at A-C grades including A’s in Information Technology and Graphic Design