Steve G. Email & Phone Number

Reading, England, United Kingdom

Gloucester, United Kingdom

Swindon, England, United Kingdom

Cirencester

IS Support for the Zycko Group of companies. Responsible for day to day management of Internal Infrastructure, IT Systems and Services for the UK Head Office and European Branch Offices

Kemble, England, United Kingdom

• Provide 1st, 2nd and 3rd line IT support to all end users and internal functions to manage Helpdesk requests and priorities. Users distributed world wide• Perform technical diagnosis / fix issues either remotely or in person• Perform Active Directory User Management and provisioning• Management of Remote Firewall and Barracuda web filters• Administration and maintenance of global CommVault backup solution• Management and User Administration of MS Lync 2010 Unified Messaging Environment• Perform network monitoring and maintenance to ensure performance and ensuring high availability• Research, source, procure and maintain all IS stock and resources across all sites• Manage and update Asset Register of corporate IT equipment and user devices• Perform routine server maintenance

Swindon, United Kingdom

• Managing a team of 12 staff and 16 production print devices including wide format• Designing workflows and streamlining existing systems to more efficiently deliver the print services whilst improving quality and increasing production efficiency• Contact and liaison with customers and suppliers• Reporting daily production figures and costs to the sales force and accounts departments, direct interaction with briefings to board of directors• Plan and organize the workload and scheduling for a 24-hour 7-day week shift system, whilst coordinating all activities with other internal departments and external contractors and companies• Researching new software and hardware• Reporting and analysis of departmental strengths and measurable performance targets to senior board• Maintaining all printers and colour profile calibrations• Manage stock levels of materials and print supplies• Implement and uphold requirements to maintain ISO9000 and ISO14000 certifications• Administrate full pre-press process from receipt to production

Swindon, United Kingdom

• Lead graphic designer and artwork department manager for the company• Managing a team of 3 staff and management of department IT resources• Mac based creation of material for external clients as well as internal departments• Artwork created for digital CMYK and lithographic process + spot production including UV varnishing etc• Created work included corporate stationery, design of advertising literature including the PoS displays and personalised direct mailing catalogues, either as free scope or to corporate/brand guidelines• Regular client liaison via meetings, site visits and phone/email communication• Departmental administration to ensure accurate quoting/invoicing, client satisfaction and sales growth• Implementation of fully managed print service to oversee non-internally produced printed material; work submitted to associated lithographic, web and screen printers, on behalf of customer• Large quantity of graphical and layout work for client websites some of which was undertaken internally and liaising with external web developers and programmers

Swindon, United Kingdom

• Pre-Press operative where my responsibilities were the preflighting, imposition, manipulation, colour management / correction and submission of customer supplied artwork to digital printers• Oversight of a complete managed print solution for a major international patent book publishing company• Direct client liaison in regards to order submission and managing customer delivery expectations and requirements