Steve Grossmann Email & Phone Number

San Francisco, Ca, Us

Work with telecoms, particularly mobile, companies on implementation and operations strategy and processes, day to day operations procedures, staffing support and growth strategy development.

Responsible for managing all hands-on operational aspects of the company. Assists the CEO & CFO in the aggressive and successful growth of the company. Provides the leadership, management and vision necessary to build, procure and contract the proper provisioning and billing systems; support vendors, controls, administrative and reporting procedures, as well as hire and mentor people to effectively grow the organization and to ensure financial strength and operating efficiency.- Provide day-to-day leadership and management to all services organizations that mirrors the adopted mission and core values of the company while driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.- Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company.Spearhead the development, communication and implementation of effective growth strategies and processes.- Collaborate with the management team to develop and implement plans for the operational infrastructure of all systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.- Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management team.

Management consulting and investment firm that offered support services to emerging growth and established public/private companies as well as managed companies within its own portfolio of investments. As the Executive Operations and Management Lead, I had many roles, specifically at one of the owned investments Wireless Technology Solutions, as President and CEO. I developed and executed a turn-around strategy, designed sales programs, hired and trained new staff, and implemented operations improvement processes that resulted in the successful sale of the business exceeding time-frame and value target. Increased sales by 145%, eliminate debt of over $2.5M to create business/sales value. Other positions held at firm:• President & CEO Wireless Technology Solutions Inc.• COO Smartfuel International Inc., which resells an engine additive providing fuel efficiencies and reduced emissions • Strategic Growth and Marketing Head for Headland Communications., which provides full service voice and data services to SMBs.

Sacramento, California, Us

COO and Senior Vice President, Operations, Product, and Delivery Led the strategic and tactical plans as well as the execution and implementation of all back office (MVNE) systems and services. Led strategic and day-to-day operations to provide private label services for The Walt Disney Company, ESPN, Embarq and Faith Communications. • Oversaw the building and management of systems, operational staff and technical organization of 250+ (including offshore team of 150 developers/operators) in support of several wireless service roll-outs.• Provided executive leadership for software delivery, quality assurance, production support and customer service staff. • Built and managed the company’s customer billing operations and revenue assurance programs as well as the program management team to support effective and timely execution and delivery.• Managed $31M annual CAPEX/OPEX budget.

Dallas, Tx, Us

Directed planning and cost management of AT&T’s $2.2B Leased Access Network to ensure cost effective service delivery as well as designing and implementing network reconfigurations to drive down costs.• Directed teams in the identification and execution of a $65M yearly Access Cost Reduction Program.• Responsible for directing the scheduling and capital needs for deploying capacity to meet required growth as well as migration of existing networks to lower-cost platforms, including managing over $100M CAPEX, $100M OPEX and staff of over 200 nationwide.

Us

One of the original founders leading and directing market and product expansion as well as field operations.• Managed the DSL network expansion into 1900+ locations nation-wide with over 4500 leased circuits that required the management and oversight of $350M CAPEX and $275M OPEX• Directed National Field Operations (250+ staff in 65 markets).

Directed all business development, market planning, market rollout, and regulatory compliance for co-carrier (facilities-based) and Centrex resale service offerings.• Directed a $100 million market growth plan budget and expansion development and implementation staff of over 30 market analysts, negotiators and planners. • Managed relationships and led negotiations with ILECs relating to Central Office products, pricing, provisioning, and billing services.