Steve Haak Email & Phone Number

Redmond, Wa, Us

▪ Serving as Director overseeing product roadmaps, OKRs, KPIs, GTM strategies, strategic partnerships, research initiatives, patent filings, and fundraising efforts.▪ Spearheading R&D on cutting-edge semiconductor technologies including distributed/edge computing, reactive software materials, self-programmable chip fabrics, and low-power FPGAs.▪ Driving innovation pipelines for nascent AI and semiconductor solutions through design thinking methodology.▪ (Equity/unpaid role while actively pursuing full-time opportunities after massive layoffs at Robots & Pencils.)

Chagrin Falls , Ohio, Us

Project: INGRAM MICRO, INC., Consultant, 18 months o Played a pivotal role in a 3-year, $300M ecommerce digital transformation that included a geographically dispersed, cross-functional 700-person Agile team as Sr Program Manager, Sr Product Manager, and Agile Coach. This was a Customer insights-driven initiative that was 100% value-based product platform and features. (Ingram Micro is a $65B Fortune 100 B2B tech supply chain company and SAP partner.) o Defined the platform vision / architecture segmenting 3 primary user groups (Associates=Sales, Partners=OEMs, Customers=Resellers/Distributors) across Ingram Micro's 61 country operations by leading a small PMO team assigned to Digital Transformation Strategy and Solutions Architecture, winning buy-in from the C-suite. o Drove program management and delivery across the full lifecycle – feature backlogs, roadmaps, release planning, Agile/SAFe implementation, and change management.o Owned product management for the Customer (Resellers/Distributors) ecommerce experience, new corporate website, and pioneered an innovative Global Marketing Orchestration Tool.Key Achievements:▪ Drove a Digital Transformation Strategy from inception to key stakeholders approval and budget. ▪ Spearheaded development of the end-to-end, AI-driven Marketing Orchestration Tool integrating CRM, AI, BI, product taxonomies, user profiles, and 3rd party marketing technologies from a dozen tools. ▪ Enabled global marketing & sales teams to run autonomous, data-driven, end-to-end marketing campaigns by eliminating engineering dependencies.▪ Led strategy and implementation consolidating all data sources across the org into a SSOT integrated with SAP ERP/SCM backend and marketing data sources powering the Xvantage platform with centralized data and content integrated tightly with the CMS and front-end code.Project: ARIZONA STATE UNIVERSITY, Sr Program Manager & Digital Transformation StrategistProject: DIGNITY HEALTH, Sr Program Manager

Issaquah, Washington, Us

o Strategic Program & Innovation Leadership at Microsoft Windows Devices, Modern Workplace, and Azureo Served as Sr Program Leader and Interim Chief of Staff driving partner engagement, marketing campaigns, and new product introductions for Microsoft's Windows Devices, Modern Workplace suite (including Teams), and Azure Cloud Services. o Owned go-to-market (GTM) strategy working cross-functionally with OEMs, engineering teams, Microsoft Partner Network, and product marketing leads from different groups. o Spearheaded creation of all enablement assets - workshops, videos, sales tools, branding guides, and digital signage/content for global eventso Directly responsible for managing rhythms of business, KPIs, OKRs, budget reporting, and vendor management. Key Achievements:▪ Delivered holistic digital transformation strategies including training, workshops, and events for partners/customers adopting Microsoft's full M365 ecosystem and integrating Teams during pandemic.▪ Championed integration of cutting-edge technologies like XR, AI copilots, and new accessibility innovations into product roadmaps via Microsoft Labs initiatives and working closely with M365 and XBOX Studios. ▪ Co-led initiatives for testing, implementing, and promoting Teams' accessibility add-ons including ASL options, closed captioning, and the groundbreaking MS Accessibility Checker baked into M365 suite.

Issaquah, Washington, Us

o Spearheaded Microsoft's Transformative Accessibility Program rollout as Sr Program Lead by leading the envisioning, launch, and change management strategy for Microsoft's groundbreaking One Commercial Accessibility Program (OCAP). o Achieved 95% certification of all US employees and 75% of US partners adopting OCAP standards within first year. o Delivered a holistic digital transformation strategy and needs assessment toolkit to enable customers and partners to become fully accessible and inclusive organizations. Key Achievements:▪ Pioneered a game-changing shift in how Microsoft packaged, sold, and implemented accessibility solutions across Enterprise, Government, Education and SMBs.▪ End-to-end strategy included compelling messaging on the business value of accessibility, compliance requirements, and a phased migration roadmap.▪ Developed a comprehensive change management plan that was critical to driving rapid awareness and adoption of the new accessibility-first model.

Issaquah, Washington, Us

Providing consulting support for Windows Commercial Devices outbound marketing team. • Sr Product Marketing Strategist, Account Manager, Sr Solutions Consultant, and Project Manager for all Microsoft 10 Pro outbound communications for the product, all updates, releases, and features that integrate with other products within Microsoft. Responsible for the communication with Consumer, EDU, Enterprise, Sales, Channel Partners, OEM Partners, VAR Partners, and Corporate Customers. Recently completed three Product Feature/Campaign launches and all associated assets, co-directing/producing of 3 Windows 10 Pro videos, and the latest Windows 10 May 2020 Update release marketing materials for global consumption. 100% Remote position. • Role included data analysis, leading creative, brand, and copywriting teams, managing all aspects of our group’s SharePoint site (Windows Commercial Storybook) and BOM assets on Infopedia and DPC, working closely with Engineering about new features and updates, working closely with CELA for legal reviews of copy and creative assets for both internal and external use, and co-directing video assets production for Public/GA use.

Issaquah, Washington, Us

Sr Technical Project Manager, Sr Program Manager, and Solutions Architect (Consultant) for the world's largest food producer and manufacturer, and 2nd largest privately held company in the world. 100% Remote position leading teams in 67 countries.o Led Global Device Security Transformation for Cargill, World's Largest Food Producer, by spearheading a high-stakes, confidential program as Sr Technical Program Manager and Digital Transformation Solutions Architect to identify and secure over 2 million network-connected devices across Cargill's operations in 67 countries. o Delivered a comprehensive 2-year digital transformation strategy and roadmap to roll out automated device tracking, registration, security protocols and reporting enterprise-wide. o Pioneered an AI-driven approach leveraging big data to categorize devices and build an information architecture/taxonomy to manage the device intelligence. Key Achievements:▪ Devised critical transformation after a major security breach exposed 2TB of sensitive data via unsecured printer backdoors. ▪ Initiative mitigated future risks while integrating technology, data governance, and change management workstreams across Cargill's global matrix. ▪ Strategic program leadership overhauled processes, tools, and infrastructure to protect Cargill's $165B business.

Kirkland, Washington, Us

Led a team as Sr Program and Product Manager to design and pilot a B2B AI tool at Microsoft for global publishers and journalists based on Azure Cognitive Services that would help validate news sources and content as either fake news or potentially truthful news. It was codenamed IDA through pilot phase including a rich taxonomy, and was eventually rolled into a new platform called “Signals” that launched in 2024 in collaboration with Semafor. Key Achievement: ▪ Successful pilot rollout with key partners that won a larger budget and initiative to take product to market.

Kirkland, Washington, Us

Led the company's strategic vision and growth in CX design practice expertise leveraging over 15 years of digital creative tech agency experience working with the world's largest brands and top tier agencies.• My direct clients included: Premera Blue Cross, Microsoft, and T-Mobile. • Activities and leadership included market and competitive research, user research, design research, design thinking, persona development, user and customer journey mappings, user-centric design best practices, and the latest technologies. Key Achievements: • Over 1.5 years, consistently led growth of the practice by 30-40% quarter over quarter in new client net-adds, new employee net-adds, and increased revenues for our practice area.• Brought best practices in customer experience for our clients across all channels, both online and offline, including market research, user/customer research, design research, design thinking, user-centric design best practices, and the latest technologies.

Kirkland, Washington, Us

o Sr Program Manager, Product Owner, Digital Transformation Architect, and Agile Coacho Led large team at Premera Blue Cross to redesign the corporate website, mobile app, and an AI-enabled chatbot using Microsoft Azure Cognitive Services (ML and early gen AI we trained with 300 members, 25 customer care reps). Value-based care product features were explored, designed, and integrated into the new digital experiences.o Responsible for a large cross-functional Agile team including 3 complete Scrum teams (12 on each team) using Microsoft Azure DevOps (ADO), which included Feature Backlog ownership as Product Owner, Software Release Management, and BOM support for all releases and updates (internal and external communications). Key Achievements: ▪ Successfully launched on time and on budget to 2 million customers at launch (B2C). ▪ Received high adoption (66%) and usage scores (91%) of the AI-powered chatbot launch. ▪ Reduced Customer Care calls by 72% within the first 6 months of launch with members self-serving.

Kirkland, Washington, Us

Responsible for working directly with the PMO to identify new and current programs and projects that areas within T-Mobile need funding for 2018, organizing updates and content from the teams, host informational meetings, plug into the RoB for the PMO and Steering Committee reporting, and drive deadlines. o As Program Manager, was responsible for working directly with the PMO to identify new and current programs and projects that needed funding for 2018 but were stalled, hosted informational meetings for all program and product leads, plugged into the RoB for the PMO and Steering Committee reporting to drive schedules and deadlines. Key Achievement: ▪ Delivered final roadmaps for 20 new programs for 2018 funding in less time than ever achieved in the past.

Redmond, Wa, Us

https://sharetini.com/Sharetini connects people interested in homeownership with like-minded people willing to share the purchase of a home. Our focus is on urban areas where many people have been priced out of the market.

Redmond, Wa, Us

"Technology for Good" ongoing project research. Working on 3D printed artifical coral reefs and a deployment system for the world's seas and oceans. Working on GMO corals that are more resilient and can survive global climate changes, survving in warmer and colder waters, with lower and higher pH, thus increasing the number of coral reefs on the planet which will help abosorb more C02 and produce more O2 for the world.

Redmond, Wa, Us

▪ Co-founder & Partner leading as VP of Products, Strategy, & Research for over 40 startup clients. Acted as SME in new technologies such as AI, VR, and AR for our clients whenever a startup founder wanted to integrate a solution into their new product. Products were mixed B2B and B2C. Trained teams in Agile, Scrum, Content Strategy, and Product Management. ▪ Created brands, business plans, and marketing strategies for over 40 startups, and performed research, design, MVP, and beta launch for 12 of the startups to test the markets and then help with fund-raising to Angels and VCs.▪ The company pivoted in 2017 to focus on Research & Development for Artificial Intelligence and Semiconductors. "Dreaming big, researching, designing, and building the future." Using the core principles of Design Thinking theory, and applying them to today’s problems to find innovative and cutting-edge solutions through rigorous, scientific research, engineering, and real-world insights.

Issaquah, Washington, Us

• OLC New Content Strategy for Compliance Trainingo Program Manager and Content Strategy Lead and Sr UXD for a large tech's corporate legal team (OLC - office of legal compliance) where I designed an internal-facing Infopedia portal that went live to all MS employees during a live global event in July to kickoff the next fiscal year, led by Satya N (CEO). Also, created a content strategy and roadmap for FY18 to produce innovative content.Key Achievement: o Increased retention rate of compliance training materials by over 30% with Millennials and GenZ Microsoft employees and vendors within the first six months.

Hanover, Md, Us

Primary Client: Garden City Group (an Epiq company, formerly Crawford & Company)▪ Played a lead role managing the full lifecycle for Garden City Group’s suite of SaaS websites enabling class action lawsuit registration nationwide, combined with TV, digital, direct mailer, and radio ads to millions of potential customers (defendants). ▪ As Sr Technical Program Manager and Product Manager, spearheaded the Agile delivery including backlog management, defining MVPs, testing, releases, and ERP integration with Dynamics 365. Oversaw UX strategy, taxonomy, and communications.Key Achievement: o Enabled rapid launch of 20+ websites within the first 6 months, directly contributing to $18M in new revenue from class action lawsuit registrations.

Seattle, Wa, Us

▪ Strategic product leadership where I co-led the vision and strategic roadmap for Amazon's Webstore B2B ecommerce platform serving 30,000 retailers including 90% of Fortune 500 companies.▪ Owned end-to-end product management overseeing a cross-functional team of product managers, UX designers, developers, program managers, and technical project managers. ▪ Spearheaded development of an innovative, open-canvas ecommerce storefront builder delivering an interactive product catalog, integrated CMS, 3rd party integrations with popular marketing tools, and supply chain software. ▪ Enabled high-availability scale supporting tens of millions of users, and millions of requests per second, through AWS integration.Key Achievements:o Pioneered a holistic digital transformation strategy centered on the Webstore platform to provide customers with a flexible, brand-consistent ecommerce solution.o Delivered a cutting-edge, value-driven product experience by deeply incorporating customer insights into all design and feature decisions.o Planned and executed the successful migration of Amazon's entire 30,000 retailer customer base to the Shopify platform when a C-level business decision was made to close Amazon Webstore.

New York, Ny, Us

▪ Led cross-functional teams designing innovative digital experiences for major B2C and B2B product launches, including customer-centric solutions for Group Health, Delta Dental, and Genentech.▪ Spearheaded website redesigns, campaign microsites, mobile apps, social integrations, product demos/animations, and comprehensive content strategies.▪ Oversaw full lifecycle - requirements gathering, design, development, QA, SEO/analytics, and creation of style guides/governance.▪ Responsibilities spanned sales pursuits, solutioning, SOW authoring, resource management, client partnerships, and PMO duties.Key Achievements:o Delivered high-impact solutions enhancing customer experiences and integrating value-based care capabilities for healthcare clients.o Pioneered the agency's Global Service Center program - establishing offshore vendor partnerships with HCL, Infosys, and Tata.o Successfully led digital product initiatives for marquee clients like Microsoft, Amazon, Gates Foundation, and Fortune 500 brands.▪ Clients included Delta Dental of Washington, Symantec Norton, Group Health Cooperative (Kaiser Permanente), Genentech, Gates Foundation, Amazon Webstore, University of Phoenix, Microsoft MSN, and Microsoft XBOX.

Glen Ridge, Nj, Us

• Key Advisor and Consultant for companies wishing to kickstart their own in-house interactive agencies or practices, as well as assisting to build teams onshore and offshore, perform all aspects of business development and sales cycle, assist them in inking contracts and closing deals, and even in the day to day high-level project aspects of the accounts.• Wore multiple hats including Business Analyst, Strategist, Client Director, and Project Director.

New York, Ny, Us

• My clients included: Lexmark, Xerox, Nutrisystems, Scotts Garden, nTelos Wireless, Motorola, BMW, and MINI. • Led project teams and other project managers on interactive redesigns, development, and implementation of world-class B2C websites. • Most projects included e-commerce and CMS using ATG platform.• Assisted or led in all stages from pitch to launch. • Assisted in building a new PMO focused on agile project management methodology best practices.Formerly Blast Radius, HQ'd in Vancouver, a Wunderman company under WPP, now Wunderman Thompson.

Peterborough, Ontario, Ca

• My clients included Kong, Purina, Tractor Supply Company, Proctor & Gamble, Mars, Pedigree, Superpets, Sweat, LifeDataLabs, and Farnam• Magazine publishing company with a new digital signage/out-of-home (OOH) media network as well as in-house interactive agency, headquartered near Toronto.• Managed all aspects of technology and operations including web properties for clients (development of an in-house interactive agency that included digital video production for advertising online as well as on-screen), ad revenues, distributed network architecture (ASP model), delivery systems, software and hardware development, and roll-outs. • For more info, please visit: www.RedstoneMediaGroup.com , www.AnimalWellnessMagazine.com , www.EquineWellnessMagazine.com.

New York, Ny, Us

• My clients included: Capital One, JPMorganChase, Morgan Stanley, Citigroup SmithBarney, Citibank, Merrill Lynch, MetLife, Prudential, MBNA, Philip Morris USA, Maybelline, Kraft Foods, Proctor & Gamble, Ford, Cingular (now AT&T Wireless), CNN, Audi USA, Volkswagen of America, Sprint, The Hartford, Lucent, TheStreet.com, Hess Corp, Neuberger Berman, Medco, Astra-Zeneca, Siebel, Alliance Capital, Gucci, LVMH (Christian Dior and Blissworld), and NYTimes.• Worked primarily out of the NYC office servicing clients in the Northeast and mid-Atlantic regions. • Managed multi-discipline teams of 5-35 people on engagements for Fortune 100 ranging from external-facing web properties to internal facing applications. • Managed all aspects of client communications, negotiations, sales, proposals, service, support, and development projects.• Managed teams both in the US and in India remotely offshore, acting as Facilitator and Engagement Director during all phases of an engagement. • Inherited numerous clients from the downfall and closing of marchFIRST and SBI Online. Continued to maintain the relationships and accounts using an offshore model, leading creation of an 80-person team in Chennai India. Formerly under SBI Online conglomerate as SBI.Razorfish (tied to Whittman-Hart / marchFIRST). Acquired by Microsoft in 2007, and later sold to Publicis to merge with Sapient-Nitro. The brand today is Publicis Sapient and Razorfish, focused on two separate markets and niches.

Pre-Mba, Business Administration And Management, General

Pre-B.S., Biology And Computer Science

Pre-Bs, Biology (Biochemistry, Field Biology, Plant Genetics)

A.S., Computer Programming, Danish, Spanish

Continuing Education, Marine Biology And Biological Oceanography

Pre-Bs, Biology/Biological Sciences, General