Steve Hart Email & Phone Number

Costa Mesa, CA

• (Balboa Capital is a technology-driven independent financing company that provides business owners with fast, hassle-free solutions to fund their companies.)Responsible for all of IT, including the software.
• Manage a team of.Net and PHP developers, database administrator, Saleforce.com administrators/developers, System Admins, desktop support technicians and a manager using onshore and offshore resources.
• Introduced new technology and replaced legacy systems Reduced cost through elimination of redundancy, duplicate functions and vendor contracts.
• Managed all project management activities and responsibilities.
• Increased software/application stability and quality while improving network performance and availability.
• Upgraded all Microsoft applications to latest releases (.Net 4.5.1 & SQL Server 2016).

Costa Mesa

• (Experian Consumer Direct is a division of Experian and the market leader for online credit reports, scores and monitoring products delivered directly to consumers over the Internet) Responsible for production software.
• Directed team of 20 software engineers and database developers performing tier 1 production development and support.
• Direct a team of Business Systems Analysts providing requirements development, production system support, service level agreements, and process improvement.
• Performing Service Level Agreement audits and reconciliation to identify anomalies, trends and potential issues.
• Successfully completed SSAE16 / SOC1 audit.
• Technologies: Agile, Microsoft.net, SQL Server, and Cognos

Santa Ana, CA

• ( A media communications conglomerate, consisting of over 100 newspapers, magazines, TV stations with 200+ web sites across the United States) Responsible for web architecture, infrastructure, customer support, project.
• Manage a team of 4 project managers, 21 web developers, 6 QA engineers, 2 database administrators, and 5 customer support webmasters using onshore and offshore resources.
• Manage $5.5MM expense budget and a $14MM capital budget.
• Established an offshore development team which successfully controlled costs while increasing productivity.
• Architected a high availability and centralized web platform including content management system (CMS) supporting 200+ newspaper and broadcast station websites serving over 130 million page views monthly.
• Designed, developed, and implemented tablet / mobile phone applications and mobile enhanced websites.

Irvine, CA

• (Public Company; 10,000+ employees; Information Technology and Services industry specializing in public data records aggregation) Responsible for web services architecture, infrastructure, project management, software.
• Hired to triage failing mission critical web based applications, middleware, and billing systems. Gained system stability while implementing development standards and processes.
• Implemented project management procedures and policies, as well as work request tracking system.
• Trained and transition entire software development team to Java engineering.
• Led selection and implementation of enterprise commercial billing package via RFI/RFP process.
• Managed $8MM expense budget and a $16MM capital budget. Directed turnaround efforts reversing ineffective systems and operations.

Irvine, CA

• (Private Company; 1,000+ employees; Telecommunications services industry) Responsible for IT operations, software development and systems support, including customer care, billing, commissioning, accounting, and.
• Directing three managers with an organization of 23 engineers.
• Defined project management and software development standards and procedures.
• Implemented Intranet / intranet solutions, oracle based applications, and other third party software. Re-engineered report distribution with web based reporting and archiving solution.
• Reengineered 80% of business systems while enhancing system functionality and ensuring Y2K compliance.
• Developed testing standards while defining audit and reconciliation system for accounting department reducing month end finance close from 15 days to 2 days.