Site Reliability Engineer
Current
Jan 2023 - Present
AeroLeads people directory · profile
Steve Haviland Email & Phone Number
CEO @ BTSG delivering fast friendly and frustration free IT solutions.
at
Cisco
1 work email found
@thinkof.it
2 phones found area 940
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
CEO @ BTSG delivering fast friendly and frustration free IT solutions.
Location
Wichita Falls, Texas, United States
Who is Steve Haviland? Overview
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Quick answer
Steve Haviland is listed as CEO @ BTSG delivering fast friendly and frustration free IT solutions. at Cisco, based in Wichita Falls, Texas, United States. AeroLeads shows a work email signal at thinkof.it, phone signal with area code 940, and a matched LinkedIn profile for Steve Haviland.
Steve Haviland previously worked as Site Reliability Engineer at Cisco and Founder and CEO at Btsg - Business Technology Solutions Group. Steve Haviland holds Goldman Sachs 10K Small Business, Business/Commerce, General from Babson College.
Company email context
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{first}@thinkof.it
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Profile bio
About Steve Haviland
Information Technology Expert and Leader with experience ranging from classic operations to site reliability engineering and development. Owner of BTSG a Managed IT Services Business delivering fast, friendly, and frustration free technology consulting, managed IT services, and cyber security.Steve is the founder of Business Technology Solutions Group (BTSG) and best selling co-author of Hackproof Your Business vol 2. He is a registered practitioner in the CMMC-AB ecosystem. His expansive technology background includes Golang software development, DevOps, SRE principles, information technology in the cable headend, with a focus on Video On Demand and cDVR solutions, DoD Cybersecurity Maturity Model Certification experience, Managed IT services and solutions, and business management experience.Steve is a leader in his local community, where he has taken an active leadership role in the SW Rotary Club of Wichita Falls as Vice President, President Elect, and President. Steve has also overseen the grant process for the club over 3 years where the club has given away over $60,000 to nonprofit organizations.Steve has a diverse set of business and technical skills including:Technical and Engineering: - Golang, Bash, and Python - CICD tools such as Jenkins, Github, and Github Actions - DevOps and SRE best practices - Infrastructure as Code (terraform and ansible) - Cloud infrastructure providers such as AWS and Azure - Linux CentOS, Ubuntu, Redhat, and other distros - Windows Server and Desktop - Office 365 Administration - Support and Escalation Management - Cybersecurity Practices and Procedures - Networking and Network Design - Grafana, Prometheus and Monitoring, Metrics, and AlertingBusiness and Management - Defining Business Process and Procedure - Opex and Capex Budgeting - Team Leadership - Conflict Resolution - Communication - Social Media and MarketingSteve leads the Business Technology Solutions Group (BTSG). BTSG serves nonprofit agency's and for profit organizations who need help implementing technology solutions. BTSG serves North Texas and Southern Oklahoma.CMMC : https://cmmcab.org/marketplace/steve-haviland/
Listed skills include Firewalls, Information Technology, Technology, Cisco Systems Products, and 35 others.
Current workplace
Steve Haviland's current company
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8 roles
Steve Haviland work experience
A career timeline built from the work history available for this profile.
Founder And Ceo
Current
Btsg - Business Technology Solutions Group
Jun 2009 - Present
Site Reliability Engineer
Responsible for AWS infrastructure including VPC, S2S VPNs, Transit Gateways, EC2, S3, RDS, CloudWatch, ECS, EKS and others. Responsible for developing automations, jinkins, github, linux system administration, artifactory, etc.
Apr 2022 - Dec 2022
Technical Leader
Responsible for solving complex software and hardware issues on the (Synamedia/Cisco) Cloud Object Store platform with the use of DevOps tools such as Ansible, Salt, and ELK (Elasticsearch, Logstash, and Kibana) as well as old fashion log analysis.
Oct 2018 - Jun 2022
Technical Leader
Responsible for maintaining and providing support for Cisco Cloud Object Store and Video Media Recorder product line. Responsible for conducting external facing client meetings to resolve technical issues with these two product lines. Responsible for learning and training on new product lines. Responsible as Team Lead for escalation support of these two.
Oct 2008 - Oct 2018
Network Operations Manager
Network Operations Manager serving cable systems in Texas for Time Warner Cables Southwest Division. I manage a statewide team to support the Engineering WAN and LAN using Juniper and Cisco routers, firewalls, and switches for 17 cable systems and well as Scientific Atlanta Prisma Rings. I also support all Video on Demand activities for the cable systems.
Jun 2003 - Sep 2008
It Manager And Instructor
Compuknowledge
IT Manager and Instructor. Led team consisting of 4 instructors/technicans to support A+ and N+ certification through e-learning and hands on practice. Also focused on maintaining a healthy LAN and computing infrastructure in a teaching environment.
Aug 2001 - Apr 2003
Field Engineer
Allied Riser Communications
Installed and supported LANs and WANs that uplinked to the Allied Riser network.
Nov 1999 - Aug 2001
2 education records
Steve Haviland education
Goldman Sachs 10K Small Business, Business/Commerce, General
Babson College
A.S. Electonic Engineering, Engineering, Electornics, Information Technology
Itt Technical Institute- North Campus - Houston, Tx
FAQ
Frequently asked questions about Steve Haviland
Quick answers generated from the profile data available on this page.
What company does Steve Haviland work for?
Steve Haviland works for Cisco.
What is Steve Haviland's role at Cisco?
Steve Haviland is listed as CEO @ BTSG delivering fast friendly and frustration free IT solutions. at Cisco.
What is Steve Haviland's email address?
AeroLeads has found 1 work email signal at @thinkof.it for Steve Haviland at Cisco.
What is Steve Haviland's phone number?
AeroLeads has found 2 phone signal(s) with area code 940 for Steve Haviland at Cisco.
Where is Steve Haviland based?
Steve Haviland is based in Wichita Falls, Texas, United States while working with Cisco.
What companies has Steve Haviland worked for?
Steve Haviland has worked for Cisco, Btsg - Business Technology Solutions Group, Dollar Shave Club, Synamedia, and Time Warner Cable.
How can I contact Steve Haviland?
You can use AeroLeads to view verified contact signals for Steve Haviland at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Steve Haviland attend?
Steve Haviland holds Goldman Sachs 10K Small Business, Business/Commerce, General from Babson College.
What skills is Steve Haviland known for?
Steve Haviland is listed with skills including Firewalls, Information Technology, Technology, Cisco Systems Products, Cisco Technologies, Iptv, Mpls, and Voip.
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