Steve Havill Email & Phone Number

California, United States

San Francisco Bay Area

Conscia Ventures is a coaching and consulting firm specializing in serving consciously-minded leaders, entrepreneurs, change agents, and professionals to activate one's unique Purpose, understand the emerging Conscious Business landscape and incorporate forward-thinking best practices and operative principles so you can powerfully deliver on your declared.

San Francisco Bay Area

In my role as HeartMath Community Activation Facilitator, it is my incredible honor to be a steward to an incredible global community of Certified Professionals representing countless industry verticals and impact areas around the world; impact entrepreneurs, healthcare, corporate, military, municipality, etc.The mission of HeartMath is to Activate the.

San Francisco Bay Area

We exist to elevate humanity through business and support leaders, like you, in creating impacts that are both positive and profitable. Our goal is to serve our community in cultivating and sustaining conscious business. This goal is embedded in everything we do – creating community, holding events, providing education and sharing inspiration.

Santa Clara, CA

Responsible for cross-functionally collaboration with management and key leaders to identify opportunities and challenges and implemented corrective solutions with the ability to measure, monitor and assure ongoing scalable performance improvement. Developed a robust set of core performance metrics against targeted sales goals using Tableau analytics to.

Santa Clara, Ca.

Re-designed and implemented a scalable worldwide partner/reseller program which streamlined the existing reseller model by adding a three-tier flat rate pricing model to pre-quality sales improving partner satisfaction and program strategy, resulting in a 34% increase in partner generated revenue. Developed updated partner collateral, including welcome.

Santa Clara, CA

Coached and managed team of ten consumer sales agents outsourced in India, implemented a performance management model and established a weekly summary performance dashboard of KPI’s (key performance indicators) leading to a 42% increase in sales productivity. Implemented a 3-step customer centric engagement model to better understand customer needs.

Santa Clara, CA

Managed relationship for our major enterprise customers such as Staples, Microsoft and Iomega to increase customer adoption of our services, conduct regular performance reviews and identify opportunities to increase sales and optimize service experience. Handled top level escalations with upset customers, implemented escalation management model and.

Lake Tahoe, CA

5-year sabbatical, rebuilt home in Tahoe, world travel and pursuit of personal goals and passions

Santa Clara, CA

Managed multiple mission-critical projects, specialized in cross-functional department collaboration of CRM enhancements, data integration & other strategic deliverables. Scoped, documented and managed functional CRM requirements, facilitated communication between developers & end users, conducted pre-release testing and product roll-out training..

Santa Clara, CA

Hired, trained and managed a Customer Advocacy team on company practices, policies and information systems; and developed streamlined procedures & best practices for service excellence. Developed, deployed and managed customer feedback and quality assurance solutions by becoming the trusted voice of the customer (VOC) as a bridge-builder to internal staff.

Martinez, CA

Developed marketing strategies for client acquisition and relationship management to assure customer satisfaction & retention by understanding customer’s specific needs & objectives. Managed sales & operations for production of graphic design projects including identity packages, pre-press digital media, advertising signage, target marketing and public.