Senior Director, Enterprise Program Office
Current
Mar 2020 - Present
AeroLeads people directory · profile
Steve Held Email & Phone Number
Senior Director, Enterprise Strategy & Innovation at Blue Shield of California
at
Blue Shield of California
1 work email found
@blueshieldca.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director, Enterprise Strategy & Innovation at Blue Shield of California
Location
San Rafael, California, United States
Who is Steve Held? Overview
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Quick answer
Steve Held is listed as Senior Director, Enterprise Strategy & Innovation at Blue Shield of California at Blue Shield of California, based in San Rafael, California, United States. AeroLeads shows a work email signal at blueshieldca.com and a matched LinkedIn profile for Steve Held.
Steve Held previously worked as Senior Director, Enterprise Program Office at Blue Shield Of California and Sr. Director Performance Improvement / Strategic Management Consultant at Alvarez & Marsal. Steve Held holds B.A., History, Business Administration from University Of Redlands.
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Email format at Blue Shield of California
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{first}.{last}@blueshieldca.com
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Profile bio
About Steve Held
Results-oriented and highly accomplished professional, with expertise in developing the strategy and execution plans for complex enterprise-wide programs across the healthcare and financial services sector. Experience working with C-level leaders developing effective strategies to support and drive business improvement initiatives for the organization. Adept at managing a team of up 30 members to support the development and implementation of strategic programs and projects across operations planning, systems development, implementation, and management information. Highly effective at working in large and complex global environments as well as dynamic start-ups. Outstanding relationship building aptitude, establishing rapport with cross-functional partners and leaders by providing transformative advice and hands-on leadership.• Strategic Planning and Implementation • Partnership Development and Expansion• Business Process Transformation• Client and Consumer Needs Assessment• Team Development and Leadership• Organizational Development• Complex Program Management
Listed skills include Strategy, Process Improvement, Project Management, Program Management, and 37 others.
Current workplace
Steve Held's current company
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8 roles · 30 years
Steve Held work experience
A career timeline built from the work history available for this profile.
Sr. Director Performance Improvement / Strategic Management Consultant
- Assume full responsibility in strategy development and execution of programs with a focus on resolving complex problems related to business strategy, performance improvement, and program planning /execution for clients.
- Manage and lead teams of approximately 15 subject matter experts, such as data analysis, supply chain, product, process improvement and finance. Assist and direct teams negotiating with clients as issues or questions.
- Collaborate with internal teams and partner directly with leaders including Vice President and C-level leaders in handling operational scope and capital program budgets of more than $100M.
- Tactically develop a strategy to execute complex enterprise-wide programs of strategic importance to client organizations i.e. digital consumer engagement program for an $8B integrated health system.
- Formulate an effective overview of the customer journey to assess current gaps, challenges, and goals by working closely with cross-functional teams across marketing, technology, customer services, and.
2010 - Mar 2020
Sr. Director Of Customer And It Program Office
- During a nine-year tenure with Fireman’s Fund/Allianz AG was promoted into three different leadership roles that focused on leading increasingly complex strategic and operational transformation and improvement programs.
- Earned selection as interim VP for project management and process improvement organization responsible for a $100M portfolio. Results:- Achieved a 20% improvement in customer satisfaction covering business and.
2008 - 2010
~2 yrs
Senior Director Of It Strategy And Operational Transformation
- Supervised a team to collaborate with Allianz counterparts in creating a 5-year technology operating model.
- Took charge of forecasting and planning $300M annual budget.Result- Gained a shared services organization of 600 team members across 5 locations by implementing a transition plan and change management program for a.
Jan 2006 - Dec 2008
Senior Director Of It Business Relationship Management
- Assumed full accountability in technology strategy, planning, and leadership of major programs for $1.2B Commercial Business division.Result
- Obtained $60M in savings over a five-year period by leading the development of a next-generation enterprise underwriting system.
2004 - 2006
~2 yrs
Strategic Business Consultant
Recruited to recommend and implement a new content management system, continued on as a consultant to senior leadership. Focus on business case/benefit model development; and working directly with major agency partners to identify and implement process and tool improvement initiatives.
2001 - 2004
~3 yrs
Engagement Manager, Client Services
Handled large account management and led execution teams at a pioneering internet consulting firm while designing and implementing interactive business strategies for Fortune 500 Clients.
2000 - 2001
~1 yr
Manager, Client Development
Insweb Corporation
Cultivated strategic partnerships and alliances for the first of its kind online insurance marketplace, which resulted in 100% retention and an increased client base while directly accountable for major partnerships with State Farm, Allstate, John Hancock, and CNA.
1996 - 2000
~4 yrs
2 education records
Steve Held education
B.A., History, Business Administration
University Of Redlands
M.A., International Policy Analysis, Political Science And Economics
Middlebury Institute Of International Studies At Monterey
FAQ
Frequently asked questions about Steve Held
Quick answers generated from the profile data available on this page.
What company does Steve Held work for?
Steve Held works for Blue Shield of California.
What is Steve Held's role at Blue Shield of California?
Steve Held is listed as Senior Director, Enterprise Strategy & Innovation at Blue Shield of California at Blue Shield of California.
What is Steve Held's email address?
AeroLeads has found 1 work email signal at @blueshieldca.com for Steve Held at Blue Shield of California.
Where is Steve Held based?
Steve Held is based in San Rafael, California, United States while working with Blue Shield of California.
What companies has Steve Held worked for?
Steve Held has worked for Blue Shield Of California, Alvarez & Marsal, Allianz, Organic, Inc., and Insweb Corporation.
How can I contact Steve Held?
You can use AeroLeads to view verified contact signals for Steve Held at Blue Shield of California, including work email, phone, and LinkedIn data when available.
What schools did Steve Held attend?
Steve Held holds B.A., History, Business Administration from University Of Redlands.
What skills is Steve Held known for?
Steve Held is listed with skills including Strategy, Process Improvement, Project Management, Program Management, Business Process Improvement, Business Process, Business Analysis, and Management.
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