Steven Henry Email & Phone Number

Annapolis, Maryland, Us

• Established the Data Engineering team to focus on the development and operation of data processing pipelines that ingest medical record information, such as patient, claims, and appointment data. • Instituted Scrum and engineering best practices to create an environment focused on ownership, continuous improvement, transparency, delivering on sprint commitments, conducting retrospectives, code reviews and automated testing. • Created a backlog of architecture and process changes to give transparency to outside teams, increase the focus on data quality issues that impact customers and downstream processing. • Successfully delivered the first working data pipelines on a new platform that eliminated manual processes and increased the productivity of the team.

Chicago, Illinois, Us

• Led the Regulatory Reporting Tool (RRT) team that owned a SaaS offering with a data pipeline that processed approximately 130 million administrative and clinical records per year to be abstracted and submitted to Medicare and Medicaid. • During the Q-Centrix acquisition led the transition of Engineering, DevOps, Support and Operations while ensuring no customer impact. Continued to own DevOps, production operations and second level customer support for the RRT product post-acquisition. • Collaborated with product teams to create a shared vision to re-imagine the RRT offering on a new platform. • Managed the engineering team in the implementation of a high-profile re-platforming initiative. Created the technical designs and backlog, interfacing with product owners and other team leads.

Greenville, South Carolina, Us

• Formed the Data Engineering team that developed the data pipeline to support the processing of large patient data sets to provide insights into the cost and quality of healthcare services. • Promoted Agile best practices and continuous improvement across the organization. Transformed teams and streamlined processes to increase the efficiency of product delivery and services to customers.

Greenville, South Carolina, Us

• Led the Agile transformation of the engineering organization to establish consistent, high-quality delivery. • Conducted the initial Agile training, instituted Scrum ceremonies, facilitated story mapping and planning sessions. • Introduced and drove maturity of DevOps concepts that included continuous integration and automated deployments to increase the efficiency of delivery. • Created and staffed the Quality Engineering team that improved the quality of software development, including establishing quality assurance processes, test automation and design reviews. • Helped grow the organization from 5 developers to a team of over 30 global and cross-functional resources.

Richfield, Minnesota, Us

• Served as an Agile coach to drive continuous improvement, automated testing, and increase efficiency to consistently deliver the functionality, quality and performance required for weekly deployments. • Member of the Platform Services, Edge Services and Browse Engineering teams that created a service-oriented architecture that enabled communication and caching between front-end and back-end systems to improve efficiency, availability, stability, and responsiveness for BestBuy.com while serving millions of users simultaneously. • Facilitated multi-team roadmap reviews and planning sessions to drive transparency and alignment on priorities.

• Delivered training, mentorship and coaching to launch and mature Agile processes across the organization. • Provided technical and process direction to improve predictability and quality of delivery. • Served as the Development Manager and Scrum Master for Development and Professional Services.

• Built a team of over 20 direct reports and owned the software development and quality assurance functions. • Managed the front-end development team that created the customer facing site that enabled users to upload, download, and visualize imagery and data. The system was a SaaS based offering utilizing Amazon’s cloud to process 500 GB of data and imagery per day and store approximately 80 TB of data. • Introduced Agile processes that improved efficiency, cadence of delivery and increased productivity by 40%. • Managed the Remote Sensing team that utilized remote sensing techniques to extract data from drone imagery, by analyzing infrared and image patterns to provide valuable insights to farmers.

Stamford, Ct, Us

In my role I was responsible for the development and delivery of components in the EngageOne Suite, Pitney Bowes’s Customer Communication Management offering, that facilitates the creation, delivery and management of personalized business correspondence and communications from one system. I oversaw four development teams in a virtual environment while using agile development practices to develop everything from web based UIs to back office systems.

Stamford, Ct, Us

Led the software development and support efforts for Account Management, an online bill presentment and payment system. The team included onshore and offshore resources and dealt with the challenges of high availability, high volumes of users, secure data and on-line payment processing.

Stamford, Ct, Us

Provided project management and architectural direction for Account Management, an electronic bill presentment and payment system. Created project plans, managed assignments as well as defining the overall architecture of the system.

Developed products that interfaced with factory floor machines offering real-time monitoring, inventory, shipping automation and back office reporting for the corrugated cardboard industry. Managed the schedules and processes for the development and installation teams. Worked directly with customers to integrate the system with the factory floor and core business systems.

Toronto, On, Ca

Led the Data Capture Group which handled the processing of all court cases received electronically. Created development and support processes, managed work assignments and software development. Provided oversight of the system architecture, database design and component design for the processing system.

Lead developer for an electronic image filing product that indexed scanned images for archiving and retrieval purposes. Led the design for the system architecture, database and components for the entire system. Developed generic modules for scanning, data entry, and retrieval portions of the system, making the system more robust and deployable at customer sites with less customization.