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Steve Hickey personal email
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I’m a product designer, strategist, and educator striving for a simple approach to building complicated things.Originally trained in print design, I became fascinated with the web during my final year in the visual design program at UMass Dartmouth. Over the next few years I made my way into product/UX and now I work at DEPT® a full-service product agency spread across Europe and the US.I’m also the former Director of Fresh Tilled Soil's user experience apprenticeship program (AUX), as well as an occasional writer and conference speaker, and a former podcast co-host.During the day I’m a meticulous craftsman, a full-on typography nerd, and a relentless seeker of problems worth solving. After hours I cook for my family, slowly replace/improve every piece of our home, practice basic woodworking and carpentry, camp and hike, play the electric guitar, and share the joys of Star Wars and LEGO with our 6-year old son.
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Director Of Product DesignRobin Jan 2024 - PresentBoston, Ma, UsI lead the design team and am responsible for ensuring quality design work is delivered by every designer on every project. I also guide career development for my team, find opportunities for them to grow their skills and contributions to the company and their scrum teams, and push the strategic possibilities of a cohesive product design approach across all of our product surfaces. -
Senior Design ManagerRobin Sep 2023 - Jan 2024Boston, Ma, UsResponsible for managing/mentoring 2 designers and leading design efforts for a company strategic pillar, aligning multiple scrum teams and keeping design efforts cohesive across all involved teams.
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Lead Product DesignerRobin Feb 2023 - Sep 2023Boston, Ma, UsResponsible for supporting ongoing feature development with a scrum team by leading early stage research, design ideation, user testing, and feature refinement/design handoff. Also responsible for mentoring designers within the team and pushing strategic design initiatives forward outside my scrum team.
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Principal Product DesignerDept® Feb 2021 - Feb 2023Amsterdam, North-Holland, Nl• Led a team of internal and client designers in the ongoing evolution of an end-to-end commercial real estate lending platform for a major financial services firm.• Responsible as a design liaison for our largest client, contributing to daily decisions on design staffing, direction and strategy.• Served as direct people manager for two internal designers, with additional mentoring responsibilities for other designers. -
Senior Product DesignerDept® Jan 2020 - Feb 2021Amsterdam, North-Holland, Nl• Led a design team in redesigning a major wealth management platform for one of the top brokerage firms in the world.• Created, maintained and evangelized a design component library to assure designer/developer alignment across a 5+ squad client product org.• Mentored junior designers in their progression as new employees and their development as product design experts.
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Ux ManagerVirgin Pulse Nov 2018 - Jan 2020Providence, Ri, Us• Created a recruitment and hiring workflow that allowed us to quickly find and hire 4 junior designers for our growing team.• Refined the hiring workshop process for senior-level UX design hires leading to 4 new senior designers.• Mentored junior designers and new design managers in adjusting to their roles and responsibilities. -
Senior Ux DesignerVirgin Pulse Mar 2018 - Oct 2018Providence, Ri, Us• Identified UI consistency and quality issues and implemented our first shared design system to address them.• Eliminated quality bottlenecks in the design-to-production process for a more consistent experience for users of our platform.• Contributed primarily to projects known for tight deadlines, tricky stakeholder issues, or complicated competing priorities.
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Director Of Product Design & StrategyEast Coast Product Jun 2016 - Mar 2018Boston, Ma, Us• Created and led a team of product designers.• Implemented new design processes for a lean software product team.• Guided UX strategy initiatives internally and on client projects. -
Director Of AuxFresh Tilled Soil Oct 2014 - Jun 2016Boston, Ma, Us• Executed a complete overhaul of curriculum for a UX apprenticeship program.• Created a new recruitment initiative resulting in a 6x increase in applicants.• Graduated ~40 UX apprentices to positions in the Boston area and beyond. -
User Experience StrategistFresh Tilled Soil Jan 2014 - Jun 2016Boston, Ma, Us• Led strategy, research and planning on client projects.• Led a team of UI designers and front-end developers in implementation.• Pursued new strategic initiatives with clients and internally.
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Ux/Ui Designer & Front-End DeveloperFresh Tilled Soil Jan 2012 - Jan 2014Boston, Ma, Us• Conducted research, interviews and usability testing for client projects.• Created and iterated on UX/UI work for client projects.• Developed front-end code for prototypes, applications and sites.
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Design ApprenticeThoughtbot, Inc. Oct 2011 - Jan 2012New York, Ny, Us• Assisted with design/development of client projects.• Designed and built event marketing page for a small tech conference.• Studied startup technologies and processes. -
Graphic Designer, Web CreativeVistaprint Jan 2011 - Oct 2011Waltham, Ma, Us• Created mockups and assets for Vistaprint.com.• Redesigned product flows to improve user experience.• Designed and developed social media properties. -
Junior Graphic Designer, Retention MarketingVistaprint Jul 2009 - Dec 2010Waltham, Ma, Us• Designed/developed HTML emails and created production standards.• Iterated on existing email campaigns to improve engagement metrics.• Created campaigns for Facebook/Twitter and improved engagement metrics.
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Production Artist, Retention MarketingVistaprint Jun 2008 - Jun 2009Waltham, Ma, Us• Created and maintained company standards for HTML email development.• Designed and developed HTML email campaigns to engage existing customers.• Altered existing email campaigns to improve engagement metrics.
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Lead DesignerCampus Design, Umass Dartmouth May 2007 - May 2008• Managed staff of designers, marketers and office help.• Monitored schedules and budgets on all projects.• Responsible for creative output of the entire team.
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DesignerCampus Design, Umass Dartmouth Sep 2006 - Apr 2007• Designed posters and collateral for campus organizations.• Maintained and ran wide-format printer and other physical production assets.
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Retention Marketing Creative InternVistaprint Jun 2007 - Aug 2007Waltham, Ma, Us• Developed and validated HTML emails.• Designed direct mail print campaigns.• Reorganized product image database.
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Design InternNew Bedford Mayor'S Office May 2006 - Aug 2006
Steve Hickey Skills
Steve Hickey Education Details
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University Of Massachusetts DartmouthGraphic Design & Letterform
Frequently Asked Questions about Steve Hickey
What company does Steve Hickey work for?
Steve Hickey works for Robin
What is Steve Hickey's role at the current company?
Steve Hickey's current role is Director of Product Design at Robin Powered.
What is Steve Hickey's email address?
Steve Hickey's email address is st****@****ign.com
What is Steve Hickey's direct phone number?
Steve Hickey's direct phone number is +161774*****
What schools did Steve Hickey attend?
Steve Hickey attended University Of Massachusetts Dartmouth.
What are some of Steve Hickey's interests?
Steve Hickey has interest in Cooking, Mobile Design And Development, Reading, Typeface Design, Craft Brewed Beer, Movies.
What skills is Steve Hickey known for?
Steve Hickey has skills like Web Design, Graphic Design, User Experience, User Interface Design, Typography, Css, Html, Interaction Design, User Experience Design, Information Architecture, Jquery, Front End.
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