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Top-performing Executive Leader with extensive experience in navigating organizations through periods of accelerated growth. Highly skilled in providing transformative leadership to cross-functional teams, facilitating organizational change to drive growth, expansion, and profitability. Proven ability in evaluating existing operations, identifying inefficiencies, redundancies, risk management, innovating process improvements, team development strategies, and workflow management strategies. Expert level operational experience in several automotive Point of sale systems to streamline front line processes.
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DirectorCar Concepts, Llc 2017 - Apr 2024Dallas, Texas, United StatesOversee all facets of support systems and processes to foster safe workplace in accordance with OSHA and organizational safety standards. I lead reporting on safety and support systems, providing actionable recommendations for improvement, as needed. I also facilitate store operations through maintaining work orders, sales, and marketing systems.• Continuously develop and cultivate high-performance teams through online recruiting, hiring, training, and on-going performance management, improving engagement and retention.• Risk Management• Standardized use of computerized systems to support sales, service, and inventory management.
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Director Of OperationsCar Concepts,Llc 2013 - 2017Dallas, Texas, United StatesSpearheaded operations across nine locations, directing a team of nine store directors with 100+ employees. I maintained accountability for delivery of customer service, sales, and effective issue resolution, as needed. I also implemented on-going process and performance improvement initiatives. I coordinated with HR teams to support on-boarding and training initiatives. As well, I sourced, identified, and secured vendor accounts to maintain cost and quality controls.• Identified potentially lost revenue through automated POS processes.• Secured B2B vehicle-service contracts to maintain fleet of 400 vehicles for trade companies and municipalities.• Achieved highest record collective revenue and net yearly income; surpassed previous year in collective revenue and net profit.
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Founder/CeoJordan'S Car Care Centers 1997 - Feb 2013Rowlett, Texas, United StatesPerformed multiple roles as Service Manager, Service Advisor communicating automotive/tire maintenance needs to consumers. Supervised 10-20 employees. Advised technicians on proper diagnosis and repair regarding customers vehicles.
Steve H. Jordan Skills
Steve H. Jordan Education Details
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Frequently Asked Questions about Steve H. Jordan
What is Steve H. Jordan's role at the current company?
Steve H. Jordan's current role is Passionate- Self driven- Service Industry Professional - Operations Director -.
What is Steve H. Jordan's email address?
Steve H. Jordan's email address is sj****@****inc.com
What is Steve H. Jordan's direct phone number?
Steve H. Jordan's direct phone number is +197247*****
What schools did Steve H. Jordan attend?
Steve H. Jordan attended None.
What are some of Steve H. Jordan's interests?
Steve H. Jordan has interest in Human Rights, Children, Environment.
What skills is Steve H. Jordan known for?
Steve H. Jordan has skills like Team Building, Customer Service, Management, Automobile, Sales Management, Profit, Strategic Planning, Automotive, Automotive Aftermarket, Sales, Leadership, Customer Satisfaction.
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