Steve Tran Email & Phone Number

Charlotte, North Carolina, Us

Lead web and mobile digital product for the Pharmacy Care and Services direct-to-consumer division. Responsible for launching new digital products and services for RVOH including Optum Perks. Own design and product development for web and native apps.

Us

I lead digital product strategy, design and development for Optum's direct-to-consumer businesses. We are focused on serving the under and uninsured by providing exceptional consumer centric digital products. I lead a cross functional yet lean team to launch Optum Perks, Optum's first DTC product and manage off-benefit product portfolio.

Us

I led Optum Health's mobile strategy, transformation efforts and delivery of consumer facing apps. I worked cross-functionally to maintain alignment across strategic business partners and in the larger enterprise with UHC, Optum and Rally Health. I provided mobile and digital expertise, best practices, and strategic direction for product management and innovation for key business lines. Our team helped business determine their mobile strategy and plan of action to achieve business goals via exceptional mobile experiences.

Minneapolis, Minnesota, Us

Gravie (www.gravie.com) is a leader in the HealthTech Insurance space focused on reinventing health benefits, making them easier and more affordable for employers and employees. The company provides a platform for the small and midsize businesses to shop, enroll and pay for their benefits with a new defined contribution approach. As Director of Product my role is to lead the product and UX team to change the way employers and employees view their health and benefits. Our focus is to enhance the product experience and services for hundreds of employers and over 10,000 members. I value strong collaboration and communication with other departments such as sales, marketing, operations and customer success. - Provided strategic and tactical direction for product line - Owned product roadmap, market and competitive analysis, and product positioning - Expanded product line through a strategic partnership to launch company's first Life Insurance product - Established a core user group allowing for faster feedback and testing on products

Minneapolis, Mn, Us

Sport Ngin is the world's largest amateur sports organization management platform. The Sport Ngin platform powers thousands of sports organizations, hundreds of thousands of teams and many millions of athletes. Sport Ngin was founded with the purpose of bringing technology to amateur and youth sports organizations to help people save time, get better data and provide a better experience for their teams. As a Product Manager, I ran multiple products and was responsible for defining the product strategy, execution and growth of my products. To ensure success I make it a point to strongly collaborate with UX, BI, Engineering, Marketing and Customer Support. Team Management:- Owned the delivery of Sport Ngin's Team Management product, the largest update to Sport Ngin's platform serving the needs of thousands of coaches and managers in youth sports. This product fulfills the most important needs for a coach to run their team including timely communication with text messaging and knowing who's showing up to practices and games- Project included building a new Team Center site for team managers and coaches to manage the day to day activities of their team including rostering, scheduling, communicating and sharing media.- Led the update of the Sport Ngin mobile app through its largest update since its initial release giving the same power and tools from the web to a mobile app so that coaches and parents can use this on the bleachers, field or at home. This product is a true multichannel experience. Mobile:- I ran the mobile app department including Sport Ngin's flagship app serving over 100,000 teams around the world- Sport Ngin also has a tournament app used by hundreds of organizations across the country to manage their tournaments. This includes showing scores, schedules, standings and a social stream- My team was responsible for managing over 130 mobile apps in both iOS and Android for Sport Ngin clients

Minneapolis, Mn, Us

I represent both the business and user as I work towards changing the way people pay at Target by developing and implementing Target's Mobile Commerce Platform allowing Target's guests the ability to pay with their Mobile Wallet.Developed and managed product strategy of Target's mobile wallet• Managed the product portfolio and strategic relationship with CPO of external vendor• Collaborated with Project Manager to implement the concept of a Minimum Viable Product and a new Agile release strategy that allowed the program team to prioritize features and implement releases in faster intervals • Defined internal pilot and external launch strategy of mobile wallet allowing for iterative improvements• Led consumer research consisting of both quantitative and qualitative studies gaining insights that influenced core strategy and vision• Executed multiple rounds of usability testing of product prototype leading to actionable UX improvements

Minneapolis, Mn, Us

Consult with business teams to understand business problems, market and consumer needs to solve• Coach and teach teams innovation tools during in 1-3 day training bootcamps focused in human centered design with techniques in customer empathy, rapid prototyping, testing/iterating and storytelling• Lead business teams through change and provide actionable customer facing business solutions from insights gathered in innovation brainstorms• Trained in: Design Thinking, Design Tools, Rapid Prototyping, Hyper Island, and Power Talk

Minneapolis, Mn, Us

Led technical projects on behalf of Target's Financial and Retail Services businesses to enhance Target's financial portfolio including Target's REDcard and Digital GiftCards. Worked closely with Target's technology team, third party vendors and business teams throughout Financial Services and Target.

Minneapolis, Mn, Us