SME on modern technology and digital initiatives. Responsible for managing our current and future technology portfolio to drive revenues, improve consumer engagement and solidify our client partnerships in the Healthcare industry.

Retail and branding consultancy to ensure the growth and success of Sodexo's corporate partnerships. Direct responsibility for accounts throughout New Jersey and in Eastern Pennsylvania, as well as satellite locations throughout the United States and Canada. Provide solutions and support as needed for other B&I and Healthcare accounts.Specific duties include:- Training, implementing and tracking new retail programs and marketing efforts in our Cafés and Catering Operations.- Reviewing accounts for retail and brand standards, creating plans to correct and enhance these standards at the accounts, and providing the resources to ensure completion.Involved in new account sales and in re-bid situations including execution and review of the Personix/FullFill* process, development of Café layout and determination of proposed program.- Work with teams at the local, regional and national level to plan and execute successful account openings and café refreshes, including the involvement of local culinary and marketing coordinators.- Meet with clients as a corporate representative to review our performance, determine account-specific projects, and reinforce the value of our partnership.- Coordinate and provide training in division specific initiatives and programs and general business and marketing skills.

Responsible for business development and marketing for accounts in New Jersey and Eastern Pennsylvania. Assist with sales, customer service training and marketing programs at additional accounts in the Northeast Region.Specific duties included:Designed, implemented and managed comprehensive marketing programs, coordinated corporate programs with promotions tied to client-specific events and traditions.Developed client proposals demonstrating win-win solutions for modifying dining programs, including the conversion of the TCNJ dining program resulting in an increase in return for Sodexo of over $1.4 million.Direct involvement in the sales process including site visits, sales analysis, client presentations and account openings.Analyzed customer preferences, Sodexo's LifeStyling* psychographic analysis, and client plans to develop programs for long term growth for Sodexo and our clients.Directed production of multi-media communication materials, including point-of-sale items, dining brochures, and on-line content. Supported Clients for Life* implementation, including facilitating Expectation Meetings.Provided operational guidance, particularly at new accounts, renovated units, or new stations/brands.Developed marketing and business skills in marketing and operational staff, including a unit marketing assistant and interns.Circle of Customer Excellence Champion - member of national steering and training group.Spirit of Sodexo Regional Service Award Recipient, Sales (2002) Responsible for similar duties at Sodexo accounts in Virginia and Washington, D.C. before coming to New Jersey.

Responsible for marketing, business development, financial analysis, and client/customer relations at ARAMARK's $12 million contract at George Washington University. Also oversaw marketing initiatives at smaller ARAMARK accounts in the DC/Maryland area.Major Accomplishments:Coordinated the renovation of over one dozen food venues between client facilities personnel, brand representatives, vendors, and construction representatives - including budget development and equipment specifications. Developed menus and pricing for unit-specific brands.Using customer surveys and market research, developed a client proposal that led to a contract extension and new dining plans that brought in $1 million in new dining plan sales, and led to an increase in cash/cash-equivalent sales at GW's prepared food locations.Worked with client to develop a full-service on-campus grocery market offering traditional and innovative offerings - resulting in over $1 million in salesSelected to provide client relation and promotion training to ARAMARK managers from other accounts.Promoted to George Washington after similar work for ARAMARK at

Provided comprehensive and dynamic business services to clients from institutions, associations and hospitality industry organizations. Services included:Development, design and implementation of marketing programs, promotions and point-of-sale materials.Performing SWOT and other business analysis to determine potential areas for business growth.Graphic design of menus, logos, camera-ready and web-ready art.Writing and editing articles for promotional and educational pieces.Web-page design and support.Selling advertising to third parties.

Managed Dairy Queen franchise during peak summer periods and weekends while attending college. Responsible for:Cash handling, inventory and sales analysis.Employee training and scheduling.Maintenance of franchise and company standards.Ensuring customer satisfaction.