Steve Hurt is a Customer Experience Improvement Manager at LIME. He possess expertise in customer experience, stakeholder management, contact centers, service delivery, change management and 14 more skills. Colleagues describe him as "I had the pleasure of working with Steve for a number of years and during that time he proved an invaluable member of the team. He has incredible business acumen including the ability to interpret data and operational trends/movement as well as the ability to match the two together in order to predict customer and employee behaviour. Lots of people can do that, I know. But Steve can come full circle and develop sound solutions that can get those trends moving in the right direction. On… Show more" and "I worked extensively with Steve over a period of 3 years on improvement projects with the Operation. I found Steve to be highly creative at generating ideas, ways forward and solutions to problems. He can apply different concepts to a variety of issues and can look at these objectively, from all angles and work proactively to come to a desired outcome. He was a very supportive and highly thought of colleague by all who worked with him, both peer group and senior management."