Steve Husak Email & Phone Number

Mclean, Va, Us

Working as a solution architect over Capital One's commercial banking underwriting and servicing systems. I lead the overall architecture and target state for the capabilities needed for underwriters and others to work with commercial banking customers. I am responsible for target state architecture and finding opportunities for re-use of capabilities inside the Enterprise. With influence over 20-25 teams, I also help set technical direction and work closely with my peers to align design with architecture. Separately, I work as Capital One's Node.js/Javascript Intent lead. In this role, I work to provide subject matter expertise in these technologies and help drive overall Enterprise direction on the usage and governance of Node.js/Javascript both in the Open Source community and within the confines of Capital One. I work closely with the Open Source Program Office to define policy and procedures for the safe use of the technologies in this ecosystem.

Mclean, Va, Us

As a Distinguished Engineer at Capital One in Agent Servicing, I lead the architecture, design and engineering standards/practices across our federated platform that is used by hundreds of engineers for building the next generation of call-center servicing software for our agents. Our platform is designed to allow for complete federation in ownership, testing and release. With a security-first mindset, and cloud-native application, our system scales to our 30,000+ agents with high resiliency and uptime targets. As an individual contributor director, I have influence across the enterprise driving standardization across the engineering discipline, mentoring multiple levels of engineers, identifying talent and helping bring them into Capital One.

Mclean, Va, Us

Leading the development of the platform and infrastructure of Capital One's new call center agent software that nearly 20-30K call center agents use across the world to service millions of customers.The software is written in JavaScript, Vue.js and Node.js with an innovative twist on PWA (Progressive Web Application) technology allowing for federated development and deployment to Amazon Web Services utilizing Docker, ECS, EC2 and other managed services. While still hands-on development of the foundation components, I am also involved in technology decisions, driving engineering standards including code, design patterns and best practices as well as enforcing banking industry controls and regulations. Driving the core components of the system that other teams use to build the business logic and visual interfaces. Software is developed in an inner-sourced fashion and shared throughout the company.

Mclean, Va, Us

Working on call center software used by nearly 20,000 call center agents which service the accounts of Capital One customers from all over the world on a daily basis. Designed and developed a telephony softphone system in JavaScript and AngularJS that interfaces with Cisco's UCCE platform to provide phone services and call data to agents within Capital One's credit card call center software, IRIS. Hosted in Amazon Web Services, the solution is a 24/7 system with no client software requirements besides a browser.Designing and developing the next generation call center agent software that will provide a federated model of development using open source tools and frameworks in JavaScript, Node.JS, and Angular with TypeScript. The system will be completely cloud-hosted in Amazon Web Services using Docker container technologies and a solid DevOps model for CI/CD.

Redmond, Washington, Us

Designed and developed Internet-scale RESTful web services in Xbox LIVE for Xbox 360, Xbox One, Xbox.com, Windows Phone, Windows 8, Android, iPhone & 3rd Party Game Developers that serve over 20 million users a day.I designed and developed the GameClips service which improved the customer experience of Xbox One and has grown since to serve and manage over 450 million individual game clips. This system utilized Azure Media Services and a CDN that reduced the overall cost of delivery of GameClips through adaptive streaming and geographic redundancy. I also designed, developed and maintained the Visual Studio TFS build system and tools for over 100 developers and testers in Xbox LIVE that helped in reducing the time for onboarding new services into an automated build and testing system. I also helped develop common components and unit testing methodologies used in all services for Xbox LIVE that reduced the time for services to be developed as well as maintained a standardized methodology towards service development.

Redmond, Washington, Us

Led a team that designed and developed Internet-scale WCF web services for Windows Media Center’s 2 million users.I designed and developed several systems and components for the efficient delivery of television and movie metadata for Windows Media Center clients that enhanced the overall product with rich experiences to drive TV & Video consumption by consumers.I developed innovative solutions for new standards of television and video support in metadata processing that resulted in 3 patents being issued with 6 total filed as well as a Microsoft Gold Star. As a lead, I grew team from 4 to 8 direct reports through thorough interviews that resulted in a strong highly capable team and then evaluated and guided direct reports through project work and career development through hands-on work, training and mentoring that resulted in positive management reviews.

Redmond, Washington, Us

Developed sample code, tools and processes for the Windows & .NET SDKs. I designed and developed SDKUpdate system using ActiveX controls for Internet Explorer that resulted in an easy to use system for developers to resolve dependencies, reduce required downloads and install components efficiently. A Microsoft Gold Star was received for this work.

Redmond, Washington, Us

Worked with external customers from individuals to large corporations on issues related to programming for networking technologies. I wrote and/or reviewed code to solve customer programing issues related to TCP/IP, DHCP, FTP, HTTP, POP, SMTP, SNMP, Winsock, RAS, RPC, Named Pipes, and DirectPlay via telephone or email which resulted in over a 95% “Very Satisfied” satisfaction score for myself and Microsoft’s developer support.

Developed networking support and electronic purchase support for the leading installation product lines of the time.I worked on the IDEs for InstallShield 5.0 through 6.0 adding support for networking in the InstallShield portable engine and scripting language that brought it up to current industry standards at the time. I also added support for software sales into the flow of an installation allowing for trial and full purchases that resulted in a way for customers to purchase and/or try software during an installation that increased revenues for software using the system.

Developed within an embedded thin client device called CruisePAD support for TCP/IP standards and designed a network management system for maintaining a deployment and tracking of devices.I added DHCP client support to custom built open source TCP/IP stack which addressed the top customer request at the time. I also designed and implemented serial (local) & remote (TCP/IP) firmware update system for CruisePAD running on Windows CE that allowed customers to get software updates in a timely manner. Lastly, I designed and implemented network management tools for managing CruisePAD devices which resulted in an easy to use system for customers to track and maintain devices.

Forchheim, De