Steve Tang Email & Phone Number

Ottawa, Ontario, Canada

• Senior account executive for Ottawa Private Sector (OPS). Specializing in finding highly-skilled IT professionals with a focus on Business Analysis, Data Analytics, Cyber Security, and Software Development talent.
• Cultivating client relationships and reaching new milestones in two of S.i's top 50 accounts
• Managing a portfolio of 30+ active consultants coast to coast
• Placing highly specialized, on demand resources into contract and permanent roles
• Helping clients develop and deploy recruitment strategies for IT talent

Ottawa, Ontario, Canada

• Certified Recruiter Coach
• Finished at the end of Dec 2021 as the #1 Private Sector Recruiter in Eastern Canada (46 unique fully-sourced placements, contract and permanent full-time)
• Supported the development of a strong talent pipeline of cyber security, solution architecture, software development, business analysis, project management, and network & infrastructure professionals (200+ onboarding.

Toronto, Ontario

• Provided full-cycle technical & program support for key enterprise accounts interested in applying for incentives via the Hydro One and IESO saveONenergy and HPNC programs. Oversaw 50+ ongoing projects in various.
• Gathered requirements/proposals from applicants and their vendors, validated they were in accordance with program guidelines, and ensured all stakeholders (applicants, vendors, technical review) were engaged and.
• Developed custom calculations to accurately determine the estimated energy savings and cost of each project proposal, as well as estimated funding through the saveONenergy/HPNC programs.
• Developed custom spreadsheets and processes to establish a new standardized method of submitting/approving projects with complex scenarios (e.g. Installation of new LEDs and Variable Frequency Drive Fans in commercial.

Toronto, Canada Area

• Conducted the technical review + QA checks of saveONenergy retrofit incentive applications submitted for energy efficiency project proposals by commercial farms and businesses located across Ontario.
• Responsible for maintaining a close line of communication with all stakeholders involved (e.g. applicants, account managers, vendors) to collect any missing information/key documents (e.g. product spec sheets, floor.
• Ensured all calculations were accurate and project timelines/scope of work were in accordance with program guidelines

• Served as a primary point of contact for all sales/service-related inquiries in a small business (20-25) with 50+ Fortune 500 clients.
• Scheduled and led training workshops (both online and in-person) as part of the customer onboarding process. Provided technical/hardware support over the phone, in person, and via email to identify & solve major issues.
• Recorded service tickets & prepared ticket reports using SAP to identify, categorize, and reduce resolution times for customer issues.
• Responsible for writing monthly account reviews which identified $700,000+ of potential cost-savings for Pinpoint’s top 20 customers (idling, engine, and other miscellaneous expenses)