Steve Jeffries ♾️ Email & Phone Number

As an Information Technology executive, I am known for my expertise creating and executing global vision for IT infrastructures. I specialize in championing strategic initiatives to deliver effective results, participating in critical decision-making processes while working proactively with cross-functional teams to drive competitive advantage. With a.

Seattle, Washington, US

• Leading Network Operations, Contact Center, and DevOps, building teams, systems, processes, procedures, and infrastructure to support exponential growth. Promoting business transformation, I collaborate with the.
• Championed replacement of outdated internal tools, identifying, modifying, and implementing solutions that benefited overall business systems and objectives; led migration from on-premise to cloud-based solution.
• Led conversion of 250+ employees to remote work during COVID-19 pandemic quickly and successfully.
• Managed remote, hybrid, and on-premise staff before, during, and following pandemic.

Seattle, Washington, US

• I built a corporate IT infrastructure from scratch, setting strategy, managing acquisitions, and guiding expansion into desired markets. This involved developing technology platforms and using cloud services from.
• Supported exponential corporate growth, implementing and managing IT environment and systems sustaining 500% growth in less than three years.
• Designed, developed, and implemented cloud based systems to manage Equifax data breach, passing multiple penetration tests and vulnerability assessments to provide information to hundreds of thousands of simultaneous.
• Met certification requirements, starting with SOC II Type 1 certification and implementing additional programs driven by client requirements.

Newcastle, WA, US

Newcastle, WA, US

• I rejoined Dataworks to drive the transition from a standard IT consulting company to a leading managed services provider (MSP) in the greater Seattle area. I developed a new financial model to support MSP model and.
• Collaborated with C-suite executives and owners to develop team and technical expertise, supporting transformation of organization from consulting services to managed services provider.

Pueblo, CO, US

• I championed infrastructure improvements and best practices from basic security principles to industry standard processes and methodologies, collaborating with executive management to customize processes and policies.
• Upgraded and enhanced scoring and timing systems, establishing guidelines for processes and procedures and implementing live audio-video streaming initiatives.
• Designed and implemented technology-based fanclub initiatives, creating outreach process to provide fans with personal support when interfacing with live event systems.
• Built virtualized platform, reducing physical servers from 20 to five without loss of functionality.
• Managed development of live event streaming product from concept through implementation and user training.
• Oversaw implementation of new website and content management system, defining and analyzing requirements for web-based applications and systems.

• I collaborated with C-suite executives and owners to grow the company, doubling headcount while ensuring adequate revenue to support growth. I managed daily operations, directed development projects, and established.
• Provided complete systems/network support for customers, supporting more than 100 active clients.