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Steve Blood Email & Phone Number
VP, Market Intelligence and Evangelism
at
Five9
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
VP, Market Intelligence and Evangelism
Location
Sitges, Catalonia, Spain
Company size
Who is Steve Blood? Overview
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Quick answer
Steve Blood is listed as VP, Market Intelligence and Evangelism at Five9, a company with 2950 employees, based in Sitges, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for Steve Blood.
Steve Blood previously worked as VP of Market Intelligence and Evangelism at Five9 and VP, Analyst - Sales and Customer Service Practice at Gartner.
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Email format at Five9
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Five9
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Profile bio
About Steve Blood
An industry professional with more than 30 years experience in customer service technology for end users and buyers of mid, large and corporate organizations across multiple continents. For all of my career in technology, I have enjoyed customer-facing roles whether it be engineering, sales, product management, marketing or as an analyst. Fundamental to my achievements is the process of listening to client challenges, researching technology and recommending or implementing solutions. Technology innovation fascinates me, more so in the last 10 years or so of rapid advancement in capabilities. However, understanding the root cause of the client’s challenge is pivotal to defining the value technology can bring to the solution. Collaboration with peers is core to surfacing the best insights and advice, and I find it immensely rewarding, either as a lead or a contributor to resolving a challenge.
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Five9
11 roles
Steve Blood work experience
A career timeline built from the work history available for this profile.
Vp Of Market Intelligence And Evangelism
CurrentSteve Blood is VP of Market Intelligence and Evangelism at Five9, a role which draws on more than 30 years’ experience in customer service, combined with thought leadership gleaned from working with customer service executives as a Gartner analyst and advisor for 23 years. Steve is tasked with identifying emerging CX market trends, understanding customer.
Mar 2024 - Present
Vp, Analyst - Sales And Customer Service Practice
Analyst and advisor in the Customer Service Technology team within a newly created Sales and Customer Service practice, which combine analysts with business and technical skills to support and grow clients subscribing to the Gartner for Customer Service and Support Leader (GCSSL) product. The new team affords me more opportunity to engage with customer.
Feb 2023 - Mar 2024
Vp, Analyst - Customer Experience Practice
Analyst for Customer Service Technology within the Customer Experience practice. Providing advice and insight into the use of customer service technology for operational benefits. The transition into a focused customer service role enabled me to expand my research coverage into customer service analytics and digital customer service.Key.
May 2018 - Feb 2023
Research Vp - Digital Workplace Practice
Analyst covering technologies for the digital workplace, with a specific focus on cloud contact center (CCaaS), unified communications and collaboration technologies.Key AchievementsLed the first cloud contact center Magic Quadrant for Western Europe.Pioneered the concept of separating unified communications into messages, meetings and calls with an.
Dec 2015 - May 2018
Research Vice President - Global Communications Practice
My continued role as an analyst within the communications and mobile applications team, supporting clients requirements for communications technologies across multiple geographies, but from a new country office, based in Barcelona, Spain.Key AchievementsSupported business development of the newly acquired Spanish business as part of Gartner’s expansion.
Apr 2006 - Dec 2015
Research Vice President - Global Communications Practice
My promotion to Vice President coincided with the merger of European analysts into a global analyst function, and my role in a team focused on advising all clients across all segments on enterprise communications technologies. My research and advice in contact center and voice over IP technologies was supplemented by research into using communications.
Mar 2003 - Apr 2006
Research Director - Enterprise Networking Practice
The start of my career as an industry analyst joining an expanding European analyst team at Gartner. My primary role as part of the Enterprise Networking practice was to support end user clients in their technology investments in call center-contact center and voice over IP-based communications solutions, the latter was just starting to emerge as.
Nov 2000 - Mar 2003
Product Marketing Manager - Rockwell Electronic Commerce
My first role as a product marketing manager, working for the European division of Rockwell Electronic Commerce (previously Rockwell Switching Systems) a division of Rockwell Collins, focused on call and contact center technologies and platforms. My role encompassed building value propositions for customers and prospects around Rockwell's transition from.
Mar 1998 - Oct 2000
Product Manager
Ntl Ltd
Jan 1997 - Feb 1998
Product Manager
Sep 1989 - Dec 1996
FAQ
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What company does Steve Blood work for?
Steve Blood works for Five9.
What is Steve Blood's role at Five9?
Steve Blood is listed as VP, Market Intelligence and Evangelism at Five9.
Where is Steve Blood based?
Steve Blood is based in Sitges, Catalonia, Spain while working with Five9.
What companies has Steve Blood worked for?
Steve Blood has worked for Five9, Gartner, Rockwell Collins, Ntl Ltd, and Mercury Communications.
How can I contact Steve Blood?
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