Stephen Kirby Email & Phone Number

Guildford, England, Gb

Godalming

London, England Metropolitan Area

User Researcher providing feedback on a newly rolled out corporate reporting tool ORB. ORB enabled all the directorates within BEIS to report performance and risk centrally. Undertook 30 user interviews and observation sessions and identified common themes of dissatisfaction. Worked closely with a UX designer to produce a Axure prototype. Annotated the prototypes to enable traceability back to user needs identified in the research.Key Achievements:• Developed a well-received Axure… Show more User Researcher providing feedback on a newly rolled out corporate reporting tool ORB. ORB enabled all the directorates within BEIS to report performance and risk centrally. Undertook 30 user interviews and observation sessions and identified common themes of dissatisfaction. Worked closely with a UX designer to produce a Axure prototype. Annotated the prototypes to enable traceability back to user needs identified in the research.Key Achievements:• Developed a well-received Axure prototype• Playback sessions with users showed suggested ORB changes met the user needs.• Provided high level user stories for refinement for the nexr stage of ORB development. Show less

Common Platform Program, London

Business analysis on the Common Platform Program, which is a large multi supplier, multi team transformation program. I was responsible for developing and managing user stories for several features, these included; ensuring the correct judicial results from court hearings were sent over a legacy interface to the police systems, defining the requirements and functional approach for generating and distributing judicial Notices, Orders and Warrants .Key achievements include;• Developed… Show more Business analysis on the Common Platform Program, which is a large multi supplier, multi team transformation program. I was responsible for developing and managing user stories for several features, these included; ensuring the correct judicial results from court hearings were sent over a legacy interface to the police systems, defining the requirements and functional approach for generating and distributing judicial Notices, Orders and Warrants .Key achievements include;• Developed the approach to ensuring o000nly recognised judicial results would be supplied to the police in the correct format • Captured complex business rules required to generate judicial Notices, Orders and Warrants• Developed the reference data that enables judicial Notices, Orders and Warrants to be generate dynamically• Working with developers and technical architecture produced a cloud based tool to enable the production of judicial Notices, Orders and Warrants Show less

JBAClient re-platforming projectWestcoast are a multi-billion pound company that distributes and resells office hardware and consumables. Westcoast had developed client software that sat on top of their ERP system. This client software had been developed over approx. 15 years and using old fashioned technology stack and development pipeline and was becoming increasingly difficult to change, losing competitive advantage. The project was to re-platform the client using modern… Show more JBAClient re-platforming projectWestcoast are a multi-billion pound company that distributes and resells office hardware and consumables. Westcoast had developed client software that sat on top of their ERP system. This client software had been developed over approx. 15 years and using old fashioned technology stack and development pipeline and was becoming increasingly difficult to change, losing competitive advantage. The project was to re-platform the client using modern approaches.Lead a set of research workshops with the business across multiple companies in the West Coast Group. The workshops identified user journeys, pain points and explore ideas to provide some business benefit in the re-platforming process.Key Achievements:• Lead multiple workshops across the business• Descriptions of the key user types.• Developed user journeys showing; main tasks, the pain points and ideas for improvement.• High level process flow diagram of the Westcoast business • Entity relationship diagram showing the key business entities and relationships • A first cut of the business to inform decisions about potential services.• An As-Is system context diagram showing JBA Clients relationship with other systems • Developed a candidate Epic backlog Show less

Eco Register, London

Electricity and Gas suppliers have a legal obligation to provide improvements to housing stock to make them more energy efficient. The ECO register collects data from the suppliers and monitors how they are performing in relation to their obligations. The project developed a system to support ECO3 legislative changes to the ECO register..Worked as a senior Business Analyst in a multi-disciplined agile team split between London and Glasgow. Supported the Business Product Owner in developing… Show more Electricity and Gas suppliers have a legal obligation to provide improvements to housing stock to make them more energy efficient. The ECO register collects data from the suppliers and monitors how they are performing in relation to their obligations. The project developed a system to support ECO3 legislative changes to the ECO register..Worked as a senior Business Analyst in a multi-disciplined agile team split between London and Glasgow. Supported the Business Product Owner in developing a prioritised story backlog for a minimum viable product. Developed a story map that illustrated phases for functionality delivery. Produced a set of wireframes that showed how the ECO operations user would use the system to meet their required user journey. Developed the business rules to be used in a rules engine that processed the data notified by the energy suppliers. Provided clarification of business requirements for developers, testers and technical architects. Challenging project because the full scope would not be known until late in the project due to consultation papers and there was an immoveable deadline.Key Achievements:• User story map• MVP definition• Wireframes production• Business rule development • Meeting a tight immovable deadline Show less

Common Platform Program, London

Common Platform Program is a large multi-discipline, multi-supplier agile project.Participated in user research activities including: workshops, user journey development, observation in multiple Crown Courts, card sorting, interviews with a variety of stakeholderDeveloped prioritised backlog of User Stories in conjunction with Product Owners.Identification of MVP functionality. User story acceptance criteria described using Behaviour Driven Development (BDD)… Show more Common Platform Program is a large multi-discipline, multi-supplier agile project.Participated in user research activities including: workshops, user journey development, observation in multiple Crown Courts, card sorting, interviews with a variety of stakeholderDeveloped prioritised backlog of User Stories in conjunction with Product Owners.Identification of MVP functionality. User story acceptance criteria described using Behaviour Driven Development (BDD) approach.Developed data models to support recording court hearing results across the MOJHeld 3 amigo sessions with development team members, testers and architects to ensure a common understanding of product and service behaviour.Production of wireframe prototypes using Axure.Domain Driven Design (DDD) activities including development of the structure and language for several bounded contexts.Understaning of the CQRS design pattern and Event SourcingAnalyst for the Digital Mark Up (DMU) product that was nationally rolled out to all magistrates courts in England and Wales.Key achievements• Design and production of single set of Result Reference data across Magistrate and Crown Courts• Analyst for the Digital Mark Up (DMU) product that has been successfully rolled out to all Magistrate Courts in England and Wales• Removed the need to key hearing results multiple times in the Crown Court. • Removal of excessive result checking processes in the Crown Court• Ability to record results in real time within a magistrate court hearing Show less

Independent Police Complaints Commission - London

Business Analyst within the ICT Change Team. Prioritised and developed business and system requirements for the IPCCs case management tool to support business change. Facilitated workshops with SMEs to develop the requirements. Developed business process models, business object models and use cases to define the requirements. Worked with the IPCCs IT service provider (Steria) to ensure system changes were understood and reflected business requirements. Key Achievements:• Produced a… Show more Business Analyst within the ICT Change Team. Prioritised and developed business and system requirements for the IPCCs case management tool to support business change. Facilitated workshops with SMEs to develop the requirements. Developed business process models, business object models and use cases to define the requirements. Worked with the IPCCs IT service provider (Steria) to ensure system changes were understood and reflected business requirements. Key Achievements:• Produced a recommendation (endorsed by the management board) for a work package of changes to Perito.• Produced business process models, business object models, use cases and wire frames for new functional areas.• Developed system requirements for a SharePoint tool to address the impact of the Anti-Social Behaviour Act. Show less

London

Business Analyst within the SCRUM team producing a Case Management Demonstrator prototype for the Common Platform Program. Also acted as an interim Product Owner for the client providing the interface between the development team and the business.Key Achievements:• Produced Entity Relationship Diagrams and Stare Transition Diagrams to support the prototype.• Produced User Stories for the Product Backlog• Prioritised Backlog Items• Ensured delivery of functionality in line… Show more Business Analyst within the SCRUM team producing a Case Management Demonstrator prototype for the Common Platform Program. Also acted as an interim Product Owner for the client providing the interface between the development team and the business.Key Achievements:• Produced Entity Relationship Diagrams and Stare Transition Diagrams to support the prototype.• Produced User Stories for the Product Backlog• Prioritised Backlog Items• Ensured delivery of functionality in line with the business needs and priority• Demonstrated the prototype to key stakeholders Show less

London, United Kingdom

Responsible for the development of architectural map showing the front to back application flows required by the regulator. Mapped applications to the target state architecture, standardising the depiction of applications within Credit Suisse’s application inventory management system (CATI),. Provided the point of contact within the Investment Bank for matters relating to CATI.

Provided business analysis for various clients including Credit Suisse, DEFRA, HMRC.Credit Suisse - Developed the idealised data model that all business applications should use when depicted in their global inventory management system.DEFRA - Developed Business Intelligence solutions using Business Objects. Captured business requirements and produced ETL process flows for a large data warehouse project. Specified business requirements for a system to combat avian flu. HMRC (Large… Show more Provided business analysis for various clients including Credit Suisse, DEFRA, HMRC.Credit Suisse - Developed the idealised data model that all business applications should use when depicted in their global inventory management system.DEFRA - Developed Business Intelligence solutions using Business Objects. Captured business requirements and produced ETL process flows for a large data warehouse project. Specified business requirements for a system to combat avian flu. HMRC (Large Business Service) - Produced a gap analysis between the real "as-is" risk analysis process and the mandated process. Develeped the "to be" process model and system use cases to support the model. Show less

Provided various analysis services to the following clients:ONS - Part of Statistics Modernisation Program aiming to re-engineer key statistical systems. Produced UML collaboration diagrams using a use case design driven approach. Thomas Cook Direct - Analysed process diagrams produced by Thomas Cook's business analysts and suggested improvements. Led the Thomas Cook analysts in producing updated process flows for the direct business.P&O Stena Line - Provided business analysis for… Show more Provided various analysis services to the following clients:ONS - Part of Statistics Modernisation Program aiming to re-engineer key statistical systems. Produced UML collaboration diagrams using a use case design driven approach. Thomas Cook Direct - Analysed process diagrams produced by Thomas Cook's business analysts and suggested improvements. Led the Thomas Cook analysts in producing updated process flows for the direct business.P&O Stena Line - Provided business analysis for their Enterprise CRM program. Held workshops with business representatives to capture business requirements. Documented the requirements using UML(use cases etc). Developed "to be" business process maps. Show less

Analyst programmer for niche market software house producing solutions for the Lloyds insurance market. Gathered requirements, developed products in C, testing and installation of the products.